Strike Advisory - Martigny Reviews 51

TrustScore 4.5 out of 5

4.6

Av. du Grand St-Bernard 81, 1920 Martigny, Valais, CH


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Rated 1 out of 5 stars

I am very disappointed with the handling of my mortgage inquiry. Despite providing all required personal documents and requesting a simple initial call to clarify the process, responses were delayed a... See more

Company replied

Rated 5 out of 5 stars

I had a wonderful experience with Strike. My financial advisor, M. Florent Buser, was extremely informative and responsive throughout the entire process. In addition, he was able to find us an impress... See more

Company replied

Rated 5 out of 5 stars

He followed us up at every step, he was always available when needed, and was very clear in the explanations.

Company replied

Rated 5 out of 5 stars

I am absolutely thrilled to share my exceptional experience with Thibault Bochatay at Strike Advisory, who played a pivotal role in making our dream of purchasing a home in Switzerland a reali... See more

Company replied


Company details

  1. Mortgage Broker
  2. Financial Consultant
  3. Property Investment

Written by the company

Nos experts vous accompagnent à chaque étape de votre financement immobilier ou de votre renouvellement hypothécaire. Notre expertise et notre vision globale du marché nous permettent de vous proposer une solution complète et personnalisée. Meilleurs taux, fiscalité, prévoyance, nos conseillers se chargent de tout, pour vous.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

51 reviews

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Replied to 100% of negative reviews

Typically replies within 1 month

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Rated 1 out of 5 stars

Poor Communication and Unprofessional Handling

I am very disappointed with the handling of my mortgage inquiry. Despite providing all required personal documents and requesting a simple initial call to clarify the process, responses were delayed and communication was inconsistent. Internal misalignment meant I was asked to resend documents that were already on file, and my request for guidance was declined because it did not fit their internal process. Ultimately, the company chose to terminate the collaboration rather than address these issues. This experience was frustrating and unprofessional, and I will be seeking another broker firm.

February 2, 2026
Unprompted review
Strike Advisory - Martigny logo

Reply from Strike Advisory - Martigny

Thank you for taking the time to share your feedback. We’re genuinely sorry to hear that your experience did not meet your expectations.

In mortgage financing, banks require up-to-date documentation to ensure accuracy and eligibility. As the documents we had on file were several months old, we requested updated versions in order to proceed correctly and in line with banking requirements.

Our advisory process is designed to allow us to represent our clients effectively with lenders. When this framework cannot be followed, we sometimes have to conclude that we are unfortunately not the right intermediary for that specific case. This decision is never taken lightly and is always made with the intention of avoiding delays or unrealistic expectations.

We regret that this led to frustration on your side and that communication felt unsatisfactory. Your feedback is taken seriously and helps us continue to improve our processes.

We wish you all the best with your financing project and thank you for considering Strike.

Rated 5 out of 5 stars

He followed us up at every step

He followed us up at every step, he was always available when needed, and was very clear in the explanations.

June 13, 2025
Unprompted review
Strike Advisory - Martigny logo

Reply from Strike Advisory - Martigny

Thank you very much for taking the time to leave a positive comment on Strike ! We will gladly pass on your message to our financial advisor.

Your satisfaction is our priority, thank you again for your trust and for your precious feedback.

All the best,
The Strike team

Rated 5 out of 5 stars

I am absolutely thrilled to share my…

I am absolutely thrilled to share my exceptional experience with Thibault Bochatay at Strike Advisory, who played a pivotal role in making our dream of purchasing a home in Switzerland a reality. As a family moving from Sweden, we were overwhelmed and uncertain about the intricacies of buying property in a new country. However, Thibault’s expertise, dedication, and unwavering support made the entire process smooth and stress-free.

From our very first interaction, Thibault demonstrated an impressive depth of knowledge and an extraordinary ability to explain complex financial concepts in a clear and understandable manner. His guidance was invaluable at every single step, from understanding the Swiss real estate market to navigating the legal and financial requirements. Thibault was always available to answer our questions, no matter how small, and provided us with the confidence and reassurance we needed.

What truly sets Thibault apart is his genuine commitment to his clients. He took the time to understand our unique needs and preferences, ensuring that every aspect of our home purchase was tailored to our family's vision. His meticulous attention to detail and proactive approach meant that potential challenges were addressed promptly, and we felt supported throughout the entire journey.

Without Thibault’s assistance, we would never have been able to achieve this milestone. His professionalism, coupled with his warm and personable nature, made working with him an absolute pleasure. We are eternally grateful for his hard work and dedication.

I have no doubt in my mind that Thibault Bochatay and Strike Advisory offer an unparalleled service. If you are looking for a financial advisor who will go above and beyond to help you achieve your goals, I can only highly recommend Thibault and the team at Strike Advisory. They truly made our dreams come true, and for that, we will always be thankful.

May 11, 2024
Strike Advisory - Martigny logo

Reply from Strike Advisory - Martigny

Many thanks for your enthusiastic review on Trustpilot! We're delighted to hear that Thibault Bochatay's commitment and professionalism have contributed to your complete satisfaction. At Strike, we make it a point of honor to offer quality support to our customers, and your positive feedback confirms that we're on the good way.

Please do not hesitate to contact us if you have any further queries, and thank you for your trust and once again for your comment.

All the best,
The Strike team

Rated 5 out of 5 stars

Great experience with Strike

I had a wonderful experience with Strike. My financial advisor, M. Florent Buser, was extremely informative and responsive throughout the entire process. In addition, he was able to find us an impressive rate. Its clear that he has an exceptional ability to negotiate with the banks. Thanks Florent for the impeccable service! I would gladly work with you again.

May 30, 2023
Unprompted review
Strike Advisory - Martigny logo

Reply from Strike Advisory - Martigny

Thank you very much for taking the time to leave a positive comment on Strike ! We will gladly pass on your message to Florent Buser.

Your satisfaction is our priority, thank you again for your trust and for your precious feedback.

All the best,
The Strike team

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