Strip-Curtains.com Reviews 1,451

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 59 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product's quality, noting its durability and effectiveness in various environments. Many highlight the ease of installation and the product's ability to withstand harsh conditions over time. The ordering process is frequently described as fast and straightforward, with many appreciating the prompt delivery and excellent customer service. However, some customers reported issues with packaging, mentioning that items arrived damaged due to inadequate protection. A few also experienced problems with order fulfillment, including delayed or undelivered products.

What people talk about most

Product

Customers had positive experiences with the product. Many reviewers praise the high quality, durability, and... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the heavy-duty and... See more

Service

Clients share positive opinions on service, consistently highlighting great and quick service. Reviewers... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the quick shipping and timely... See more

Order

Consumers find the ordering process to be positive. Many reviewers highlight the ease of ordering, with some... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We purchased a set of accordion style Strip Curtains to keep out a constant flow of wind and dust around large bay doors in our industrial complex. Only had one small problem with a track, which Pe... See more

Rated 5 out of 5 stars

Product as advertised. I was doing a bit of searching for a flexible option for a doorway between my two attached garages. Found Strip-Curtains on Google searches. They had what i was looking for and... See more

Rated 5 out of 5 stars

We have used them for multiple projects, and the process has been smooth and quick each time. The strip curtains we ordered are the best we've used, performing far better for much longer than our pre... See more

Rated 5 out of 5 stars

This is an excellent product that has withstood a very harsh environment. It has been a year since we ordered and installed our 3mm 8" wide clear anti-scratch ribbed strips. We have these leading out... See more


Company details

  1. Food Products Supplier

Information provided by various external sources

A fully owned subsidiary of Panamerica Trade, is the premier distributor of roll stock and manufacturer of custom Strip curtains. To date, Strip-Curtains.com has installed over 2000 curtain doors and thus has first hand knowledge of all mounting methods and materials to recommend.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

We love our Strip Curtains!

We love our Strip Curtains between the horse stalls and runs. We have used them for several years now. It keeps the flies out in the summer and the cold out in the winter. We have recommended them to several neighbors and friends, and everyone is happy with them.
Our last order we placed with Jack, and he provided excellent customer service to us.

February 20, 2025
Unprompted review
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Reply from Strip-Curtains.com

Thanks Danny! Yes they are very popular for horse stalls and equestrian applications. If you need any replacements feel free to reach out and we will provide a "returning customer voucher" for a discount.

Rated 1 out of 5 stars

If u order, don’t ever expect to hear from them

Don’t expect to hear from this company once u have ordered and paid. When they say they will call or contact you don’t believe them. They are lying. They never call or email back. U must call them and they will tell you all sorts of stories and pass blame to you and anyone else but themselves. I ordered track, wheels, mounting brackets and end pieces for canvas curtains. The first order I received a couple weeks after placing that order. The box with small parts was packed so poorly in a very thin box that one side had been ripped off and taped up by UPS. The rollers that were shown to be in bags were not in bags, just dumped in the box. Of the 60 ordered, 21 arrived. Set screws were found in the bottom of the box, not in the mounting brackets and 10 were missing entirely. Most of the ends to the rails were missing. This was all blamed on UPS. This they said would take 10 business because they would not resend until UPS accepted blame and paid them. It took another 3 weeks to resend the contents of the box. Because of my repeated calls to receive shipping info which I could never track, they played a game with me and sent me 20 emails telling me it would arrive “tomorrow”. It never arrived. That box was lost/destroyed in shipping which I had to find out by calling UPS as they would not notify me of the problem. I again called and they were to send another in 3 days. Again I had to call repeatedly and threaten to cancel my credit card payment and have them retrieve the rails at their expense. This forced them to expedite the resending of my order, an order they would not have sent. I received the box 4 days after my last phone interaction ( they can do the job if they want). This cheap box also had a lower corner torn open spilling out set screws and an end piece. (Very cheap boxes and poor packing again). I have sent them more emails on 2 different days over the past 4 days asking them what to do now. As expected, they have not replied. I will not call them again as i will hear the same stories I have been getting from the start 6 weeks ago. I could never recommend this company or buy anything from them. I hope u get better service snd honestly from them than I did if u choose to purchase anything from this company.

February 20, 2025
Unprompted review
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Reply from Strip-Curtains.com

Hi Bruce
We appreciate the review and information. Upon quick investigation ...your order to Waukesha WI....for track and roller hardware all got shipped January 9th ( next day from your time of order ) which is typically quick in our industry. The order consisted of three boxes. We did notice and you did report damage to one of the boxes and noted that one of the boxes was ripped open. We did replace the damaged box right away and shipped it via UPS however it also arrived damaged which was unfortunate. You mentioned missing some of the set screws and end connectors from that box. Let us know how many and we will send another replacement to you at no cost. We do have a replacement policy for damages and lost boxes of low value.

Contrary to the notes we do utilize heavy boxes and ship with Styrofoam but even then we still see a small amount of boxes that get damaged from time to time as is the case in the shipping industry today. Daniel did reach out to you and we know you've had conversations with Jack but they reported that you were quite frustrated and decided to hang up when communicating by phone. Please do call us back so we can assist you in sorting out what you are still missing. We can also provide a discount for the inconvenience.

Rated 5 out of 5 stars

Excellent Service from Strip-Curtain.com

StripCurtains.com truly exceeded my expectations! Ordering through their site was simple, and my curtains arrived quickly and in perfect condition. The entire process was smooth, professional, and reliable. I'm extremely satisfied with their service and highly recommend them to anyone in need of quality curtains!

February 17, 2025
Unprompted review
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Reply from Strip-Curtains.com

Thanks for the review! Let us know if we can be of further help!

Rated 5 out of 5 stars

Excellent quality

Ordering was simple. Customer service was great and costing is very good too!

January 27, 2025
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Reply from Strip-Curtains.com

Thanks Leo!

Rated 3 out of 5 stars

Your Products are good and that is why…

Your Products are good and that is why we buy them from you. Your shipments take too long...Md

January 23, 2025
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Reply from Strip-Curtains.com

Hi Mike
We appreciate your repeat business over the years. We are working on speeding up deliveries when we can for stock items.

Rated 1 out of 5 stars

Still waiting on my order.

Still waiting on my order.

January 2, 2025
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Reply from Strip-Curtains.com

Hi Rick
Looks like your order for strips placed on January 1st shipped on January 2nd ( next day ) However it looks as though UPS had an exception on it and then later started moving the product again. Unfortunately our carriers periodically miss-route packages and then re-route them for a number of reasons. These cases are somewhat isolated. In any case we can re-ship when this happens if an investigation is launched with the carrier. Will investigate further and offer a refund where applicable for the delay.

Rated 1 out of 5 stars

If I could give zero I would

If I could give zero I would. The absolute worst order I could have possibly gotten. Half *sided pieces thrown in a box for hardware. Didn’t send enough strips as paid for. Said they would make it right. Sent another piece of hardware to try to fit what they messed up. Then they’ve ghosted me on the missing strips. Math doesn’t lie. If I ordered 50% overlap for a 60in door and only 10 8in strips come in…. Welp that doesn’t add up. Numerous emails for a refund and no more response. ULINE go there.

November 20, 2024
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Reply from Strip-Curtains.com

Hi Allyson,
Sorry your experience was not what we strive for. With that said 10 strips of 8” with 50% overlap is enough to cover a 60” door. We did replace the damaged hardware for you after you connected with our customer service team. Let us know if we can be of further assistance. We can forward additional instructions if needed.

Rated 5 out of 5 stars

As always,good service and product

As always,good service and product

December 20, 2024
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Reply from Strip-Curtains.com

Thanks Linda! We appreciate your review! Happy to have serviced Clovermeadow in Colorado!

Rated 5 out of 5 stars

the freaking best !!!

We received great professional service from the start of our order to the delivery and even beyond that! I was able to track my items to ensure there were no hiccups. I recommend to all!

December 10, 2024
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Reply from Strip-Curtains.com

Thanks Talisha ! Happy to have supplied Port Richmond Automotive Corp in Staten Island

Rated 3 out of 5 stars

The parcel was mention as shipped but…

The parcel was mention as shipped but on the transport site it mention that they did not have the parcel as of then.

It toke 6 days more then mention for the delivery.

November 29, 2024
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Reply from Strip-Curtains.com

Thanks Michelle! We’ve had some challenges with some of the carriers like UPS however all shipping seems to be moving quicker at the moment. Thank You for the business and Happy to have supplied Bois Expansion in QC!

Rated 3 out of 5 stars

The order was split in two

The order was split in two, one box arrived and that was when I found out the other part of the order had been on back order. The fact that your system told me you were shipping when in fact you were not shipping complete was frustrating.
the order was fulfilled quickly enough that I did not need to action it was a saving grace.
Your customer service personal were excellent and very informative.

November 13, 2024
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Reply from Strip-Curtains.com

Hi Jimi
Thanks for the review! We do send notifications when packages might be arriving from two separate locations as is sometimes the case. Will monitor this further to see if the email we had was incorrect or did not deliver!

Rated 1 out of 5 stars

Bait and switch👎

Bait and switch👎, DO NOT PAY IN ADVANCE,just to find out what you are getting, They leave out details of your order in their emails. Website and packing slip says one thing,emails omitted the thickness. I'm still waiting for a partial refund with my other order that they overcharged me. Buy somewhere else.

November 14, 2024
Unprompted review
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Reply from Strip-Curtains.com

Hi Tom
Sorry we could not make you happy on this one order. Noticed you’ve placed numerous repeat orders with us. Daniel in customer service reached out to offer alternative options since the spec you wanted was no longer available. I believe he even offered some free replacement strips to you. That offer is still on the table for you. We called multiple times but couldn’t get thru. Please call us back so we can sort this out for you.

Rated 1 out of 5 stars

Such a disappointment and inadequate

The product ordered did not remotely meet expectations. When contacted support they said they had no control over what was actually sent out. The strips ordered were for a welding booth, the once received are way too light for a welding booth, great for a freezer I guess, but still specd for welding on website

September 30, 2024
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Reply from Strip-Curtains.com

Hi Tyler
Thanks for the review! We do have control of shipped product and will always replace any damaged or defective materials. With this said coloured strips look different when installed in dark vs light environments or when the overlapping is adjusted . These red strips are industry standard for welding booths and when custom cut they cannot be returned unfortunately. If there is any incorrect info here please reach out to discuss. We do offer dark amber and dark green too which you may prefer. We can provide a discount on a different or darker Colors if preferred. See Color options at :

https://stripcurtainsonline.com/products/strip-door-curtain-replacement-strips-pvc

Rated 5 out of 5 stars

As a first-time customer

As a first-time customer, I had no trouble placing my order. Delivery was completed within the allotted time frames and precisely as ordered. Although the products have not yet been used, no issues are anticipated.

October 27, 2024
Unprompted review
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Reply from Strip-Curtains.com

Thanks Melia! We appreciate the business!

Rated 5 out of 5 stars

Consistent Communication

This is a very dependable company with which to conduct business. They maintained consistent communication with me after placing the order and informed me of the delivery and all other details that were essential!

October 19, 2024
Unprompted review
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Reply from Strip-Curtains.com

Thanks Arie!

Rated 5 out of 5 stars

This customer service is excellent

This customer service is excellent! Before my item was even delivered, they made sure to get in touch with me to inquire about any issues and how they could be fixed. 10 out of 10.

October 25, 2024
Unprompted review
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Reply from Strip-Curtains.com

Thanks Dorian !

Rated 5 out of 5 stars

Great quality

Great quality, rapid delivery.

October 23, 2024
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Reply from Strip-Curtains.com

Thanks Janice ! We are confident the strip door kits purchased for your farm in Virginia will work well for you!

Rated 5 out of 5 stars

Because so many of my friends have told…

Because so many of my friends have told me about this firm, I placed my first order. The product, which I know is excellent, was delivered on time, and the communication was effective. I'm sorry, but the postage fee is one disadvantage. The expenses were high since I was unable to order a minimum amount large enough to qualify for free postal shipping. will make an effort to "save up" for a higher order.

October 23, 2024
Unprompted review
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Reply from Strip-Curtains.com

Thanks Lauren! If you need more replacements feel free to reach out. Will provide a discount to you.

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