Strobes N' More Reviews 

4,780
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 102 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's products for their high quality, brightness, and durability, often noting that items fit and function as advertised. The ordering process is frequently described as easy and efficient, with many appreciating the prompt delivery and well-packaged items. Reviewers also highlight the staff's knowledge and helpfulness, making the overall experience positive. However, some customers experienced long shipping times, particularly for certain drop-shipped items, and a lack of communication regarding order status. A few people were dissatisfied when ordered parts did not fit their vehicles, and they were unable to return them after opening the packaging to check compatibility.

What people talk about most

Product

Clients share positive opinions on product quality, with many reviewers describing items as excellent,... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the fast and... See more

Quality

Users describe positive interactions with quality, consistently praising the excellence and awesomeness of... See more

Staff

Reviewers consistently report positive feedback about staff, highlighting their helpfulness and extensive... See more

Order

People report positive experiences with order, highlighting the ease of ordering on the website and the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great employees who are very helpful with orders Would be happier but shipping takes a long time, mainly on Whelen dropship items from Whelen, but still, takes way too long. Whelen is holding us up... See more

Rated 5 out of 5 stars

Ordering was efficient, spoke with Chantal, she was knowledgeable about the product line and made the process seamless. I would definitely return with future business. -Aaron Sias Sr. Manager, Pa... See more

Rated 5 out of 5 stars

Ordered a third brake light bezel to mount rear fire lights on my 2019 F250.I thought the price was a little high but decided to give it a shot. Doesn’t disappoint and 100% worth the price. The plasti... See more

Rated 5 out of 5 stars

Really good company, price was good. Wayyyy better then sirennet.com those con artist at sirennet charged me 5 TIMES for one dashlight, and they were actually about 40 cents cheaper then yours. Would... See more


Company details

  1. Police Supply Store
  2. Electronics Store

Written by the company

Strobes N' More, founded in the early 1990s and headquartered in Rhode Island, is one of the oldest eCommerce-based emergency vehicle lighting solutions providers in the industry. Prior to the advent of the internet, end-users of emergency vehicle lights had limited options when it came to purchasing their equipment. Today, Strobes N' More stocks product on behalf of every leading manufacturer in the emergency vehicle lighting industry, and also provides installation, repair & service work at its Westerly, RI facility. We also design and engineer products under the Strobes N' More brand, which serve as a lower-cost option for customers that are more budget-minded. We pride ourselves on product knowledge, exceptional customer service & satisfaction and industry-leading fulfillment times.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

5K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(4,780)

100 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

This company used to on point all the…

This company used to on point all the time, im not sure what changed. Regardless my last to orders weren't complete. I paid for things I didn't receive. Apparently there on back order or something with manufacturer. Either way it's been a couple weeks still no call back or email on what's going on with the orders. I spoke with Ben Johnson, he said he would follow up an has yet to. My business always purchase products thru strobes n more for years now. At this point I think I'm going to take my business elsewhere.

November 19, 2024
Strobes N' More logo

Reply from Strobes N' More

We sincerely apologize for the experience you had. Please know that we are actively working to enhance our notification system, and we hope to soon be able to send backorder notifications to keep you better informed. Thank you for your patience and understanding.

Rated 5 out of 5 stars

Amazing service

The product selection and prices is amazing, shipping was pretty quick, the communication is fast answers with in a few hours if it’s during business hour and a day outside of that. The only issue is not having more pictures of the items and wiring sizes. Showing what all comes with the items would help a lot

October 28, 2024
Rated 4 out of 5 stars

Worked out well

Worked out well, however never received an invoice, which I called and requested and still do not have an invoice. Please send me an invoice copy

October 25, 2024
Strobes N' More logo

Reply from Strobes N' More

An invoice has been emailed. We're sorry for the delay.

Rated 5 out of 5 stars

Highly recommended

The company was extremely helpful and quick to respond to questions. Products shipped very quickly even though I expected to to have a lead time. Prices were very good as well.

October 19, 2024

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