Strollersandprams Reviews 6

Extremely dangerous for tiny baby and low quality Chinese local factory copy from other pushchairs and car seat
Danger to children

Order never arrived and they refused to refund. Disputed with PayPal. I hope I’ll atleast recover my money. I agree with last review on trustpilot they don’t have any tracking no. To provide.

Over a month since an order was placed. They refuse to refund my money and provided a fake tracking number for shipping.

Don't order from this company. They are from China not Australia.

I bought cuddlenest 6 in 1 and it has been a nightmare. The quality of this product is horrible. Part on top of which mattress goes is so flimsy that you cannot trust it even with a baby's weight. There were screws missing, and no instructions were included, just a leaflet showing what the components are that too in chinese. I have tried to return this product, but they only give the option of replacement or store credit. I cannot trust another product from them so both options are useless for me. So please be mindful before buying this product

One of the worst companies I’ve ever dealt with. I purchased a cot from this company, and it turned out to be one of the biggest mistakes I’ve made. Before placing my order, I specifically asked whether the cot came with a mattress. They informed me it didn’t, so I requested the exact mattress dimensions and followed their instructions carefully to buy a separate one. Unfortunately, the mattress does not fit — the measurements they provided were completely inaccurate. Even the dimensions listed on their website are misleading. The actual cot is significantly smaller. When I contacted customer service to report the issue, they apologized and said someone would get in touch to resolve it. That never happened. Now, I’m left with a mattress I can’t use and can’t return — a total waste of money. To make matters worse, the company claims to be Australian and advertises that the cot is made from New Zealand wood. In reality, what I received was a product shipped from China, with Chinese branding, Chinese instructions, and no trace of what was promised. This company is misleading, unprofessional, and not transparent. I would give zero stars if I could. Avoid this company at all costs. Don’t waste your money.