Strong Removals & Storage Reviews 

53
TrustScore 2.5 out of 5

2.7

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Rated 1 out of 5 stars

Moved in and emergency because of domestic violence. Left one of my sofas outside as they didnt even attempt to get it in, no uniforms vests and shorts , very revealing . Wouldn't recommend . Current... See more

Rated 1 out of 5 stars

Update on previous review. I would avoid this company. Have tried many times to contact Nathan ( none of the emails work as assume people no longer work for the “family run” company). A carpet cleaner... See more

Rated 5 out of 5 stars

We needed help to move our offices around and had no idea how we would move everything efficiently. I called Strong to see if they could help, even though it was really REALLY short notice, but they... See more

Company replied

Rated 5 out of 5 stars

Used strong removals to do a house move last week, would highly recommend 100%. Extremely quick, friendly and efficient but most of all very careful with belongings, nothing was to much for them and... See more

Company details

  1. Moving Company

Information provided by various external sources

We are a family run removal and storage company covering Herefordshire and surrounding areas


Contact info

2.7

Poor

TrustScore 2.5 out of 5

53 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.7

All reviews

(53)

5 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic removal company

Excellent service from Strong's removal firm, Hereford. The staff i spoke to on the phone were always friendly, polite and helpful. On moving day the two movers Keith and Craig were cheerful and extremely hardworking and made what could have been a stressful day very easy. I don't know how they coped with all my stuff!

May 19, 2021
Unprompted review
Rated 5 out of 5 stars

What can I say about strong man…

What can I say about strong man removals, this was the first time I had used any removals,the day came i was amazing how efficient, professional, caring,nothing was too hard for these wonderful men even if I move a thousand time will always come back to mike and his men,what touched my heart most was that without asking put all my personal belonging in a neat and caring manner so they would not have being damaged, I am the living proof that if any one needs removals personally I will choose strong man time and time again,mike a big thankyou for on the day you and the guys made my life so easy.

May 7, 2021
Unprompted review
Rated 5 out of 5 stars

I just wanted to thank you so much

I just wanted to thank you so much for an excellent removal service. From asking for a quote to waving off the removers after unloading it has been super efficient. Rob, Craig, Keith and Louis were happy, respectful and cheerful the whole time with nothing too much trouble. Best movers I have ever used and very happy to recommend

Thank you again

Karen

May 5, 2021
Unprompted review
Strong Removals & Storage logo

Reply from Strong Removals & Storage

Thank you so much Karen for your kind words!

We wish you all the best in your new home.

Best regards
Josefine

Rated 5 out of 5 stars

Strongs a superb removal company

Strongs recently moved us from Somerset to Hereford.The move went extremely well and the standard of professionalism from their whole team was of the highest order.I strongly recommend this company for any move.

April 23, 2021
Unprompted review
Strong Removals & Storage logo

Reply from Strong Removals & Storage

Thank you so much, Barrie!

The guys loved carrying out your removal and came back so happy and chirpy after the days work!

Thank you for taking such good care of them for us.

We wish you all the best in your new home and for the future.

Best regards

Josefine

Rated 5 out of 5 stars

I can’t rate Strong Removals highly…

I can’t rate Strong Removals highly enough. They moved our office for us which took 5 days. They went above and beyond to help us especially with some really tricky racking that had to be cut down to fit in our new cellar. Every single one of the lads was friendly, helpful and efficient from packing to putting furniture back together. Thankyou very much Nathan, Keith, Josh, Jay, Rob, Henry and all the other great lads.

March 4, 2021
Unprompted review
Rated 5 out of 5 stars

Amazing service and excellent value for money

Strong Removals did a fantastic job helping us move house recently. Their professional and efficient service was fantastic. Of 4 companies contacted for a quote they offered a superior service from the start. Their quote was one of the cheapest and I would choose them again over other any of the other options.
Nathan and Jay were fantastic on the day. I was impressed with how quickly they worked and they took great care handling fragile items. We had no damaged items or furniture. They dismantled and reassembled several items of large furniture well.
Thanks to the Strong Removals team. From start to finish they were brilliant. Excellent value for money.

February 5, 2021
Unprompted review
Rated 1 out of 5 stars

Avoid

Avoid, Avoid, Avoid. Hired to move us to our new home. A minimum three man job, bare minimum at that, four would have been better! Promised two Luton vans and only ONE Luton van and ONE small transit type van sent, with only TWO men to complete the job! This meant that the job took a lot longer than it should have and the guys had to make multiple trips, very inconvenient.By the time we got to our new home it was pitch dark and all of our garden and garage stuff had to be left in front of our house. Me and my wife, both retired, had to move it from the front to the rear garden and shed/garage over the next few days!!E-mailed a complaint to the company and heard nothing for a week! Then a call telling us there should have been a third man and they would refund the cost of the third man, £80. If we hadn't have complained I suppose they would have kept the £80? A MONTH later and we still haven't received a refund!!
The guys who were here worked a twelve hour day...do they really only pay them £80 per day?? A COMPANY TRYING TO DO THINGS ON THE CHEAP.

December 26, 2020
Unprompted review
Strong Removals & Storage logo

Reply from Strong Removals & Storage

Dear Andrea and Peter

I genuinely hope that you have settled into your new home by now.

We have spoken to you several times regarding your removal before you left this review, apologising for sending one man short, so you are aware that we were 6 men down due to COVID-19 symptoms on the day of your removal, and were simply not in a position to send the extra man that we had quoted for.

We quoted you a highly competitive price for your move, but also compensated you £250 – so I am a little confused why you believe we pay our men £80 per day, because this is simply not true?

It’s such a shame that you feel the need to take to the internet to shame a family-run company that has been hit by something completely beyond our control, we still took full responsibility for, and compensated you much more than any other company would have.

I’m also rather surprised to read this review since in an e-mail following your move, you wrote:

‘Malcolm and Colin were absolutely wonderful and worked immensely hard to get the job done. We have nothing but admiration for them, they were polite, cheerful, helpful and hardworking throughout the day. Please pass on our thanks to them.’

They did not break any of your furniture and everything got moved from your old address to your new one.

So, this review puzzles me, but I suppose it says more about you than it does about us.

Best wishes for the future

Josefine Aveskog

Rated 5 out of 5 stars

Above and beyond

Very very pleased with Strong Removals from time of quote to actual removal day.
The 2 lads Louis and DJ were excellent and went above and beyond transferring our possessions and ensuring everything they could be placed where we wanted.
Neighbour noted how respectful they were. What is a stressful time was made easier Have already recommended you to another elderly lady :)

December 7, 2020
Unprompted review
Rated 5 out of 5 stars

Fantastic professional friendly and well priced

I can’t recommend Strongs highly
enough! What a fabulous team - they were very relaxed when our move date kept changing.
And then the move days... the guys were amazing. So hard working and yet so friendly reassuring and calming. They kept us totally stress free and the packing, unpacking and everything was a superb service. Even stowed stiff in our loft.
The whole team seem to enjoy working together -the moving lads were very complimentary about the office team too which was lovely to hear.
Brilliant service great price and I would not use anyone else. Highly recommended

November 12, 2020
Unprompted review
Rated 5 out of 5 stars

Nathan and his team did a great job and…

Nathan and his team did a great job and took the stress out of our move day. We were very pleased with the service we received and would not hesitate to recommend.

April 29, 2020
Unprompted review
Strong Removals & Storage logo

Reply from Strong Removals & Storage

Dear Duncan

Thank you so much for your lovely review.

We hope that you are happy in your new home and wish you all the best for the future.

Best wishes

Nathan and the team :)

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