stroudbrewery.co.uk Reviews 262

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Had a failed delivery from DHL despite 2 people and a dog being in all day ….. However I can’t fault Stroud Brewery, I got in touch with them, someone responded the same day and rearranged our delive... See more

Rated 5 out of 5 stars

Had a pint of Budding while on holiday at The Old George Inn South Cerney. Liked the beer so much that I went home and ordered a 12 can mixed selection from the website. Easy ordering process with fas... See more

Company replied

Rated 5 out of 5 stars

We visited Stroud in 2022, since tasting their Budding organic Ale, we cannot stop ordering it to be delivered. It’s fantastic. The service is second to none, once ordered, it’s generally delivered wi... See more

Company replied

Company details

  1. Brewery

Written by the company

Stroud Brewery established in 2006, initially the brewery was a passion project for our founder Greg Pilley; an adventurer, environmentalist and beer lover. His purpose was simply to make great tasting beers for the local community whilst being the change he wanted to see in the business world. Today Stroud Brewery is a thriving enterprise and our tap room has become one of Stroud’s cherished local landmarks. We make great tasting, ethical and organic beer and we create welcoming, fun social spaces.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

262 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great Beer, good price.

Collected order of bright beer (Tom Long and Budding) three days after order was placed. Friendly and helpful staff, despite being very busy.
Beer was greatly enjoyed and well priced.

June 16, 2023
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Reply from stroudbrewery.co.uk

Hi Christopher, Thank you very much for your review, glad to hear you enjoyed your beer! Thanks, Stroud Brewery

Rated 5 out of 5 stars

Great Beer, great company

Great Beer, wide range of types of beer, quick delivery, and best of all, a company that understands the importance of a business also being a good citizen with a social conscience.

June 3, 2023
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Reply from stroudbrewery.co.uk

Hello Tarlton, thanks for taking the time to leave us such a lovely review. We're a proud B corporation that balances purpose and profit! Hope we see you again soon. Many Thanks - Stroud Brewery

Rated 5 out of 5 stars

Great customer service

Great customer service, quick and efficient delivery
I am very impressed.
Thank you

June 2, 2023
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Reply from stroudbrewery.co.uk

Hello Mary, thank you for the lovely review, hope you enjoyed your beers! Many Thanks - Stroud Brewery

Rated 5 out of 5 stars

Great Service!

I already know that the SB beer is very good but my recent order was despatched exceedingly promptly - ordered late on Friday and delivered Monday morning - excellent service!

June 1, 2023
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Reply from stroudbrewery.co.uk

Hello Barrie, thank you for the lovely review, great to hear that you like our beer and about the speedy delivery. Many Thanks - Stroud Brewery

Rated 5 out of 5 stars

Easy informative ordering

Easy informative ordering, easy payment with Paypal; 'bright' beer great, exceptionally fresh and tasty.

May 16, 2023
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Reply from stroudbrewery.co.uk

Hello Keith, Thanks for taking the time to leave us such a lovely review, glad to hear you love our bright beer. Many Thanks - Stroud Brewery

Rated 5 out of 5 stars

Budding Ale is fantastic

We visited Stroud in 2022, since tasting their Budding organic Ale, we cannot stop ordering it to be delivered. It’s fantastic. The service is second to none, once ordered, it’s generally delivered within a couple of days., you can’t ask for better than that. We coming up to the Cotswolds again this year, and will definitely be visiting the brewery.

May 12, 2023
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Reply from stroudbrewery.co.uk

Hello Tracy, Thank you for the lovely review, Great to hear that you love our Organic Budding. We look foreword to seeing you later in the year! Many Thanks - Stroud Brewery

Rated 3 out of 5 stars

Loved the packaging but one of the cans…

Loved the packaging but one of the cans came damaged and as it’s a gift I was a little disappointed.

May 19, 2023
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Reply from stroudbrewery.co.uk

Hello Sarah, Thank you for bringing this to our attention and I'm very sorry to hear that one of the cans was damaged. We're always trying to improve our service, you should receive an email from our team to discuss this further if you so wish. Apologies again, Many Thanks, Stroud Brewery.

Rated 4 out of 5 stars

Great beers and a fine tap room

Great beers and a fine tap room for those looking for a decent meal in company.
Only negative was that, despite being local, I had to have my beer delivered because pick-ups seemed to be limited to the weekend only and I was ordering on a Monday.

May 15, 2023
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Reply from stroudbrewery.co.uk

Hello Phil, Thank you for taking the time to leave us a review, we are looking at improving our local collections in future. In the meantime, if you wish, you can purchase cans in person from our taproom shop. Hope we see you soon! Many thanks - Stroud Brewery

Rated 4 out of 5 stars

It was great to order a voucher for a…

It was great to order a voucher for a present but I couldn’t find a link to send it straight to the person for whom I bought it. It had to come to me and then I had to forward this. It would be good to have a link to do this.

May 13, 2023
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Reply from stroudbrewery.co.uk

Hello Jane, thank you for taking the time to leave us a review. I've passed your feedback on to our webshop team. Many Thanks - Stroud Brewery

Rated 5 out of 5 stars

Great Beer and Customer Service

Great customer service, good communications and WoW...the beer, so good

May 13, 2023
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Reply from stroudbrewery.co.uk

Hello Andy, thank you for taking the time to leave us a review, glad to hear that you love our beer, Many Thanks - Stroud Brewery.

Rated 5 out of 5 stars

Great beer (Big Cat & Budding so far)

Great beer (Big Cat & Budding so far), first purchased through Riverford Organic & worth seeking out independently... Also "We take a holistic approach to the way we run our business, considering the impact we have on people and the planet." i.e. Organic & Cert B.

April 26, 2023
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Reply from stroudbrewery.co.uk

Hello Andrew, thank you for taking the time to leave us such a lovely review, we're proud to be a B corp, and I'm happy to hear that you love our Organic beers! Many Thanks - Stroud Brewery

Rated 5 out of 5 stars

Very helpful staff via email and in…

Very helpful staff via email and in person, a friendly and knowledgeable member of staff called Joshua helped me on the day too ☺️

April 10, 2023
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Reply from stroudbrewery.co.uk

Hello, Thank you for leaving us such a lovely review, hope to see you again soon! Many Thanks - Stroud Brewery

Rated 5 out of 5 stars

Love the nettle beer

Love the nettle beer! Fast shipping, great packaging , easy to order. Will Buy again. Boyfriend is very happy with his gift.

April 15, 2023
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Reply from stroudbrewery.co.uk

Hello, Thanks for taking the time to leave us a review, glad to hear you love Stinger! Many Thanks - Stroud Brewery

Rated 2 out of 5 stars

system needs a look

system needs a look - I had ordered for pickup from the brewery - had an email saying order out for delivery - then another apologising - then one saying the order was ready for collection. Went in to collect and they had no record of the order - I showed the note that it was ready and they - after 15 minute delay and a request for me to sign paperwork before they would give it to me - gave me the order.

April 7, 2023
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Reply from stroudbrewery.co.uk

Hello David, Thank you for bringing this to our attention, we are now aware of this issue, and have put measures in place to stop this happening again. Sorry that you had to wait for 15 minutes and for any confusion that may have been caused. I hope you managed to enjoy your beer in the end. Many Thanks, - Stroud Brewery

Rated 5 out of 5 stars

Happy customer

Easy to order online, good communication, order ready to collect on-time, excellent service and product.

March 29, 2023
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Reply from stroudbrewery.co.uk

Hello there, Thanks for taking the time to leave us a review, glad to hear you love our beers. Many Thanks - Stroud Brewery

Rated 5 out of 5 stars

Great beer

Great beer, responsibly produced. Fast and efficient delivery.

March 28, 2023
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Reply from stroudbrewery.co.uk

Hello Phil, Thanks for taking the time to leave us a review. I'm glad to hear you're enjoying our beer. Many Thanks - Stroud Brewery

Rated 5 out of 5 stars

I have a subscription for the IPA

I have a subscription for the IPA. It is a beautiful, well balanced organic beer. Great delivery service. And a B Corp. What more can I say!

March 22, 2023
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Reply from stroudbrewery.co.uk

Great News Jeff, I'm glad to hear you love our IPA, thank you for being a subscriber! Cheers - Stroud Brewery

Rated 2 out of 5 stars

You were fine but the delivery not so…

You were fine but the delivery not so good. Got an email just after 9.00 am telling me it would come between 13.07 and 14.07. But I had already left to walk the fells. When I got home it was on the doorstep but the delivery email said it was in the porch which I do not have. The photo was a view up the street with no sign of my dwelling. Fortunately it was not raining!

March 21, 2023
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Reply from stroudbrewery.co.uk

Hello Malcom, I'm sorry to hear that your delivery experience was so poor. As we use a third party delivery company we have very little control on how they make deliveries. I will share your experience with our DHL contact. I hope you got to enjoy your beer in the end. - Stroud Brewery

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