Structurlly Reviews 74

TrustScore 2 out of 5

2.0

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Rated 5 out of 5 stars

We were impressed with the speed and thoroughness of all of the folks involved in our window replacement process. The sales person was easy-going, helpful and informative. The person who measured ou... See more

Rated 1 out of 5 stars

Total SCAM big time. So is the tracking. Showing my order being sent to SPAIN, then going through customes. The clearing, then being sent to the United states. On emailing customer service never got... See more

Rated 1 out of 5 stars

Fake. They send you notifications that your item is going through customs in France or Ireland. If you paid paypal and launch a dispute, they will then claim it's being sent from china and you have... See more

Rated 1 out of 5 stars

This company is a scam. I had similar experiences to others. They give fake tracking numbers. My package said it was delivered to my address, but I never received. They kept telling me to check with m... See more

Company details

  1. Clothing Store

Written by the company

We offer products that you might like and use, such as homes, clothing, accessories, etc., all of which will appear in our stores!


Contact info

2.0

Poor

TrustScore 2 out of 5

74 reviews

5-star
4-star
3-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Got this sweatshirt recently

Got this sweatshirt recently, and it’s decent. Arrived in average packaging, nothing fancy. Fabric feels fine, and the fit is okay. Design is pretty cool but doesn’t stand out too much. Overall, it’s quite satisfactory.

September 7, 2024
Rated 1 out of 5 stars

Ordered 2 weeks ago; hasn't moved from origin

Ordered 2 weeks ago. The "tracking" my order page has shows it originated in Belgium and has never moved after 2 weeks. Still in Belgium.

I ordered via a Facebook Ad through Act Blue. I was never told the item was shipped from Belgium.

Attempts to look up order info on their website just leads to Pop Over ads you can not close or evade to get at the page underneath.

email to support unanswered.

It looks like I may have to do a chargeback. I will update review if anything changes.

September 4, 2024
Unprompted review
Rated 4 out of 5 stars

The design on this t-shirt is truly…

The design on this t-shirt is truly unique. Retro vibes combined with the positive, inspirational quote makes it a standout piece. The printed text is sharp and clear. It's a fun, feel-good t-shirt making it a favorite in my wardrobe. Wearing it, I feel confident, cool, and undoubtedly retro. A great purchase!

August 3, 2024
Rated 1 out of 5 stars

Buyer beware

This company will not let people leave a negative review on their products. Mine was deleted 5 times.Order was placed on may 28th 2024 for a resort style hat with a turtle on it. No where on there site does it say it the company is in China. Only found out when I received email saying it was in customs in Italy. Finally June 24th 2024 email received saying it was delivered. I never received it and disputed transaction with PayPal. I have a security camera pointed to my door and no deliveries that week where made. Paypal denied my claim because this company provided papers that said it did deliver it on the 24th. Although I can provide video saying otherwise. On July 5th miraculously the hat was in my mailbox. It is poorly constructed and very uncomfortable to wear. Save yourself the hassle and buy from someplace else.

May 27, 2024
Unprompted review
Rated 1 out of 5 stars

I never received my order even though it said delivered

I never received my order even though it said it was delivered. There is no way to contact this company other than sending emails which were to no avail. I got the message back from them saying check the local post office but the tracking number that I was given was not long enough to be one from US postal service. This company is fraudulent. Don't trust it

Update
If I could give a -10, I would!!
I finally got a USPS tracking number from company. Turns out Structurlly put the wrong address on the parcel. This was confirmed by USPS. When I emailed Structurally support this information, they wrote back saying that I would have to pay more shipping to get items resent or, if I wanted a refund, they would subtract the original shipping and product costs! Seriously?? Brutal immoral business practise. I contacted my bank to dispute charges and was told that this company is a REPEAT OFFENDER!! MANY COMPLAINTS!! Do Not trust this company! Totally unethical!

May 16, 2024
Unprompted review

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