STT Logistics Group Reviews 196

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and excellent communication, making interactions pleasant and efficient. The service provided is frequently highlighted as exceptional, with many people appreciating the personalized and attentive approach. Reviewers are particularly impressed with the quick response times and the smooth, hassle-free process from start to finish. However, some customers also noted concerns regarding marketing communications.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their professionalism, responsiveness, and... See more

Service

Users describe positive interactions with service. Many customers praise the clear and consistent... See more

Customer service

Consumers find customer service to be positive. Many reviewers highlight excellent communication, with agents... See more

Response time

Customers consistently note positive experiences with response times. Many praise the quick and clear... See more

Customer communications

Reviewers mention positive feedback about contact. Customers consistently praise the clear, consistent, and... See more

Based on these reviews

Rated 5 out of 5 stars

Abby did a great job communicating and coordinating with me for the transport of my car. Although I didn’t receive bids as soon as I thought I would, I consistently received emails that reassured me t... See more

Company replied

Rated 5 out of 5 stars

We, at Haul American Transport, had a good experience working with STT & Alejandro on this load. He had knowledge of the load needing to be hauled and reached out quickly to get any answers he didn’t... See more

Company replied

Rated 5 out of 5 stars

Where do I start, first off, Carlos negotiates with me a fair rate for both parties. Then he communicates with me the whole time. Finally, he follows up and gives me great feedback on his experience... See more

Company replied

Rated 5 out of 5 stars

A reliable broker. I had a pleasure to work with Gustabo, He is a great agent very professional and responsive keeping great communication between both parties carrier and client. We definitely... See more

Company replied


Company details

  1. Transportation Service

Written by the company

STT Logistics Group is the most trusted provider in heavy hauling, offering our clients a moving experience beyond comparison. We have more than 40 specialists and a wide variety of affiliated shipping companies and trucks that allow us to transport any type of cargo to and from anywhere in the world. You call, we haul, that's all!


Contact info

4.8

Excellent

TrustScore 5 out of 5

196 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Overall pleasant experience.

From the time the phone was answered until the signed POD submitted this was a great experience. Angel was fair and honest, he didn't mind paying a decent rate and did not pressure me. Communication was the best I've experienced so far in trucking.

January 16, 2026
Unprompted review
STT Logistics Group logo

Reply from STT Logistics Group

From the first ring to the final POD, we’re glad the journey felt smooth and fair. Angel’s honesty and respect for a decent rate reflect the values we stand by, and it’s wonderful to know that communication stood out as the best you’ve experienced in trucking. Thank you for sharing your experience we look forward to keeping every haul just as straightforward and pressure‑free.

Rated 5 out of 5 stars

I work with Ricardo Catalan Excellent…

I work with Ricardo Catalan Excellent work by the dispatcher. Very organized, attentive, and always on top of coordinating trips efficiently. Clear and timely communication makes the transportation service smooth and punctual. Very professional.

November 13, 2025
Unprompted review
STT Logistics Group logo

Reply from STT Logistics Group

We truly appreciate your review! Ricardo takes great pride in coordinating trips efficiently and maintaining clear communication, and it’s wonderful to know his professionalism stood out to you.

Rated 5 out of 5 stars

Great company with high-quality…

Great company with high-quality service. Thank you.

January 7, 2026
Unprompted review
STT Logistics Group logo

Reply from STT Logistics Group

Your feedback inspires our team to keep delivering excellent service every day. Thank you for sharing your experience!

Rated 5 out of 5 stars

Great company!

December 4, 2025
Unprompted review
STT Logistics Group logo

Reply from STT Logistics Group

We appreciate your review! Building strong partnerships is what makes us a great company, and we’re excited to keep working together.

Rated 5 out of 5 stars

I want to leave a huge thank you to…

I want to leave a huge thank you to Daniel and the entire STT Logistics team. This company is truly professional, reliable, and easy to work with.

December 29, 2025
Unprompted review
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Reply from STT Logistics Group

Thank you for highlighting Daniel and our team! We’re committed to being professional, reliable, and easy to work with, and it’s rewarding to see that reflected in your experience.

Rated 5 out of 5 stars

Nice guys.

Nice guys.
Comunications was very good
!

December 13, 2025
Unprompted review
STT Logistics Group logo

Reply from STT Logistics Group

Thank you for your feedback! We’re happy to hear our team’s communication made your experience a positive one. Providing clear and reliable service is always our goal, and it’s great to know that came through.

Rated 5 out of 5 stars

A+ communication

A+ communication. Fair rate the time come will work again with no hesitation

December 11, 2025
Unprompted review
STT Logistics Group logo

Reply from STT Logistics Group

Thank you for the 5‑star feedback! We’re glad our communication and fair pricing made your experience smooth. We truly appreciate your confidence in us and look forward to working together again without hesitation.

Rated 5 out of 5 stars

Had a good experience working

Had a good experience working
With STT

December 13, 2025
Unprompted review
STT Logistics Group logo

Reply from STT Logistics Group

Thank you for sharing your experience! We’re glad to hear you had a good time working with STT Logistics Group. We look forward to continuing to provide you with great service.

Rated 5 out of 5 stars

I had an excellent experience working…

I had an excellent experience working with broker Milder Lopez. He was very helpful, communicated clearly, and handled everything professionally from start to finish. He did a great job and made the process easy.

December 11, 2025
Unprompted review
STT Logistics Group logo

Reply from STT Logistics Group

Milder will be so pleased to read this! His dedication to helping clients and keeping communication clear is what sets him apart. Thank you for recognizing his efforts we’re grateful for your partnership and excited for the next opportunity to serve you.

Rated 5 out of 5 stars

Dispatcher

Working with Katerine was wonderful. We had an issue with delivery and she quickly provided a solution.

December 12, 2025
Unprompted review
STT Logistics Group logo

Reply from STT Logistics Group

We’re grateful for your feedback! Katerine’s quick thinking and dedication turned a delivery challenge into a smooth solution. At our core, we believe every obstacle is an opportunity to show our commitment to customers, and we’re thrilled that your experience reflected that. Thank you for trusting us we look forward to serving you again!

Rated 5 out of 5 stars

Amazing staff and pretty good…

Amazing staff and pretty good communication.
Thank you guys from Tony’s Hotshot LLC team

December 12, 2025
Unprompted review
STT Logistics Group logo

Reply from STT Logistics Group

Thank you for your wonderful feedback! We’re happy to know our staff and communication met your expectations. At Tony’s Hotshot LLC, we’re committed to delivering dependable service, and we look forward to helping you again.

Rated 5 out of 5 stars

Very nice work with this company Scot…

Very nice work with this company Scot and Gaby !!

December 15, 2025
Unprompted review
STT Logistics Group logo

Reply from STT Logistics Group

Thank you so much for the kind words! We’re thrilled to hear that working with Scott and Gaby made your experience a great one. Our team takes pride in delivering excellent service, and feedback like this motivates us to keep raising the bar. We look forward to continuing to work together!

Rated 5 out of 5 stars

I have hauled 2 loads for STT and have…

I have hauled 2 loads for STT and have never had a problem. Always available if you ever need a question answered. Great company.

December 10, 2025
Unprompted review
STT Logistics Group logo

Reply from STT Logistics Group

We’re so happy to know you’ve had a great experience hauling with us. Thank you for highlighting our communication and reliability, we look forward to working with you again!

Rated 5 out of 5 stars

CLG TRANSPORTATION LLC

Manny He was responsible and had good communication skills.

December 3, 2025
Unprompted review
STT Logistics Group logo

Reply from STT Logistics Group

Thanks so much for sharing! We’re happy to hear Manny provided responsible service and clear communication.

Rated 5 out of 5 stars

Where do I start

Where do I start, first off, Carlos negotiates with me a fair rate for both parties. Then he communicates with me the whole time. Finally, he follows up and gives me great feedback on his experience with me. Which I can use for my own personal development. I will run for them as often as possible.

December 5, 2025
Unprompted review
STT Logistics Group logo

Reply from STT Logistics Group

Thank you! Carlos will be delighted to know his communication and feedback made such a strong impact. We appreciate your trust and look forward to more loads together!

Rated 5 out of 5 stars

Diego Ascencio gave us our very first…


Diego Ascencio gave us our very first load as a new carrier, and the experience was excellent. The pickup was handled with precision, and the delivery was just as smooth. Everything was detailed and well-organized, making the process stress-free. Diego was great to work with, and we highly recommend him. We look forward to working together again in the future!

December 5, 2025
Unprompted review
STT Logistics Group logo

Reply from STT Logistics Group

Starting a journey with a first load is always special, and we’re honored that Diego Ascencio could make it such a smooth and stress-free experience for you. Precision, organization, and clear communication are exactly what we strive for, and it’s wonderful to know they made a difference. Your recommendation means a lot, and we’re excited to keep building this partnership one successful load at a time!

Rated 1 out of 5 stars

Non-stop text messages, DO NOT USE THESE CLOWNS.

They text me non-stop offering their freight services. Jorge Mendez texts me non-stop even after asking the dirty dirty broker to stop multiple times.

Also emailed their corporate address and asked them to stop. Filed a complaint w/ the FTC as well.

DO NOT USE THESE CLOWNS. They will never stop contacting you.

December 6, 2025
Unprompted review
STT Logistics Group logo

Reply from STT Logistics Group

We’re sorry to hear about your frustration. Please note that your number has already been blocked in our system, and we are not the ones continuing to contact you. We take these matters seriously and have ensured that no further communication will come from us. If you have any additional concerns, you may reach us directly at info@sttlg.us so we can assist you further.

Rated 5 out of 5 stars

Needed a oversized barge moved from…

Needed a oversized barge moved from Florida to Louisiana last minute, Luis was on point with prize and was ready to move the next day with permits,ect , kept me informed and delivered exactly when quoted!, very impressed

December 2, 2025
Unprompted review
STT Logistics Group logo

Reply from STT Logistics Group

Thank you for sharing your experience! We’re glad Luis was able to step in quickly and handle the oversized barge move with efficiency and clear communication. It’s great to hear everything went smoothly and on schedule. We truly appreciate your trust and look forward to supporting you again on future shipments!

Rated 5 out of 5 stars

What a great people to work with!

What a great people to work with! Manny made everything go smooth and easy, communication is on top!
Ruslan T. with EURO KAM LTD

November 20, 2025
Unprompted review
STT Logistics Group logo

Reply from STT Logistics Group

Thank you, Ruslan! We’re thrilled to hear that working with our team and especially Manny made everything smooth and easy. Clear communication is something we take pride in, and your recognition means a lot. We look forward to continuing our partnership with EURO KAM LTD.

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