Student Loan Tutor Reviews 292

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, knowledge, and helpfulness, noting their ability to explain complex information clearly and provide steady guidance. Many people highlight the exceptional customer service, emphasizing the team's responsiveness, patience, and genuine care in addressing concerns and questions. Consumers frequently report significant reductions in their monthly payments and successful navigation of loan forgiveness programs, leading to substantial financial relief and peace of mind. However, some customers also noted issues with communication, mentioning a lack of proactive updates and feeling that assistance was only provided when they initiated contact. A few other people also felt that the advice offered was not always timely or beneficial, and in some instances, they received incorrect information.

What people talk about most

Staff

Consumers consistently report positive experiences with the staff, highlighting their professionalism,... See more

Service

Customers had positive experiences with service, often describing it as phenomenal and an absolute lifesaver.... See more

Customer service

Clients share positive opinions on customer service, consistently praising the team for being professional,... See more

Payment

People report positive experiences with payment, often finding significant financial relief. Many customers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Kerry helped me get an affordable payment plan. My servicer did not not help me at all and gave me incorrect information on several occasions. I only wish I would have known about student loan Tutor... See more

Rated 5 out of 5 stars

I and my husband are former school teachers with three students with loans as well as parent loans. It was causing major stress in our family trying to navigate all of the hidden forms and deadli... See more

Rated 5 out of 5 stars

I was really stressed about my large amount of student loans once I finished my doctorate program and had no idea how I was going to make the monthly payments. Student Loan Tutor took the time to go... See more

Rated 5 out of 5 stars

Before working with Kevin and Stefano, I felt buried by my student loan payments and didn’t see a way forward. We are the parents of a 2020 graduate and we had started a new restaurant 2 weeks... See more


Company details

  1. Debt Relief Service
  2. Alternative Financial Service
  3. Financial Consultant

About Student Loan Tutor

Written by the company

The Smarter Way To Repay Federal Student Loans

We specialise in helping high balance borrowers navigate the department of education's student loan repayment Programs. The rules within these programs are ever changing and complex, yet full of opportunity.

When you call your loan servicer, you're not always shown the best options. They do not break down the financial implications of choosing each and every one of their repayment programs. And they do not show you how to navigate these programs optimally to save you the most amount of money.

They simply don't have the training, tools or incentive to do all of this work for you.

Student Loan Tutor on the other hand, is a team of highly trained professionals. Our tutors are equipped with our proprietary calculator, allowing us to show you all of your repayment options and find the best repayment plan for your unique situation.

In addition we handle all paperwork and ensure everything is done on time and help our clients avoid the many pitfalls associated with Student Loans. We're kind of like hiring a CPA to do your taxes, but for Student Loans.

Why Choose Student Loan Tutor?

  • Lower Your Monthly Payments
  • Reduce the Overall Loan Cost
  • Avoid Mistakes When Re-certifying
  • 2500+ Clients Served
  • In Business Since 2015
  • $200+ Million Saved

  • Contact info

    4.9

    Excellent

    TrustScore 5 out of 5

    292 reviews

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    1-star

    Hasn’t replied to negative reviews

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    Rated 5 out of 5 stars

    I am beyond grateful to Joe Fiacco and…

    I am beyond grateful to Joe Fiacco and Kerry Derry at Student Loan Tutor. I was buried under a mountain of student loan debt from undergraduate and graduate nursing school - I was so overwhelmed and not sure how I would manage to meet my monthly payments or ever get out of debt. Joe spent 2+ hours on an initial zoom call with me after reviewing my financial documents, and came up with a repayment plan that feels too good to be true. Kerry is on top of submitting all my paperwork and applications, and sends me reminders when something is missing/due. They know the ins and outs of this convoluted system and take time to answer all my questions. I cannot recommend Student Loan Tutor enough. They are super knowledgeable, easy to talk to, and genuinely care about helping you figure things out.

    August 22, 2025
    Unprompted review
    Rated 5 out of 5 stars

    Student Loan Tutor is AMAZING

    Sara is absolutely AMAZING. She was so patient with us when I felt that I had no other recourses/no way to deal with my loans. As an attorney, I have accumulated many government loans to fund my education. I am so thankful that I found Student Loan Tutor and that Kerry was able to guide us and set us up with Sara to help us navigate a system that felt impossible. I am now able to afford my loans (with the lowest possible payment) and am no longer afraid/dreading the future. I am forever thankful for your help!

    April 16, 2026
    Unprompted review
    Rated 5 out of 5 stars

    Student Loan Help

    Thatcher and Terni have been terrific to work with. We are so appreciative of your services. Thank you for working this all out for us. We will be sure to refer you to someone when the opportunity arises. Again, thank you!

    March 26, 2026
    Unprompted review
    Rated 5 out of 5 stars

    straight forward advice!!

    The Loan processor was both knowledgeable and very responsive to all of my questions. She fully explains the "next Steps" and then implements them. Based on the information that the loan processor has provided the results met our goals. I without hesitation recommend student loan processor!!!!

    November 18, 2025
    Unprompted review
    Rated 5 out of 5 stars

    Amazing Service!

    Kevin is extremely knowledgeable about navigating an otherwise daunting task to having your student loans forgiven. He predicted I would have my student loans completely forgiven and much to my surprise he was correct. Thank you Kevin & Student Loan Tutors!

    March 25, 2026
    Unprompted review
    Rated 5 out of 5 stars

    They put my mind to rest

    They put my mind to rest. They were responsive, efficient and did what was promised. I couldn't recommend them more

    February 20, 2026
    Unprompted review
    Rated 5 out of 5 stars

    Student Loan Tutor is Superb

    Student Loan Tutor has been phenomenal to work with. They have been supporting me for the past 5 years and in that time the guidance they have offered me has been indispensable. Thanks to their expert advice I have a solid plan for optimally managing my student loan and maximizing savings over the long-term. Everyone at Student Loan Tutor has always been professional, knowledgeable, and responsive. I could not be more pleased with their services and I recommend them without reservation to anyone seeking to skillfully manage student loan debt.

    March 22, 2026
    Unprompted review
    Rated 5 out of 5 stars

    Highly recommend!!

    My son and I have been clients of Student Loan Tutor since 2023. Their services and the peace of mind we have knowing our loans are being handled properly are worth every penny!! I highly recommend them!!

    March 4, 2026
    Unprompted review
    Rated 5 out of 5 stars

    "My school loans are extensive from…

    "My school loans are extensive from dental school. Before working with Student Loan Tutor and Student Loan Processor, I was trying to understand how to manage my student loans despite all the changes.

    My team explained the ICR strategy clearly, stayed organized, and made sure everything was handled correctly.

    My payment is now $0 per month instead of over $3,000 per month, and that creates real financial relief and peace of mind.

    They were professional, knowledgeable, and clearly committed to getting the right outcome.

    Their services were absolutely worth it.
    5 out of 5."

    March 18, 2026
    Unprompted review
    Rated 5 out of 5 stars

    Success

    It was a confusing, drawn-out process where success rarely seemed certain (to me - at least), but the people at Student Loan Tutor understand the system and delivered exactly what they promised. A huge 'thank you' to Stephanie Hassoldt!

    March 6, 2026
    Unprompted review
    Rated 5 out of 5 stars

    Student Loan Tutor A+!!!

    This company was extremely helpful in every way regarding navigating my student loans in this tricky landscape of ever changing rules from the department of education. They did all the hard work and took the burden and worry off of me by letting me know what exactly I needed to do and when. Jennifer, the advocate I worked with was extremely fast in all our correspondence and very clear with our plan! They have been an absolute pleasure to work with and have been able to get me out of the administrative forbearance from the SAVE plan with extremely manageable payments to continue my progress towards PSLF. Extremely grateful for their conscientious care, insight, and managing of my student loans!! Excited to continue working with them.

    March 1, 2026
    Unprompted review
    Rated 5 out of 5 stars

    Student loan tutor did a tremendous job…

    Student loan tutor did a tremendous job helping me navigate my parent plus loan...the person that helped the most was Jennifer Sbaiti.....She was amazing ! I could not have accomplished this process without her....She is extremely hard working, knowledgable, and talked me through all the steps....Anyone who might be interested in adjusting their loans need to contact Jennifer...She is the GOAT when it comes to student loans! Pete Cerrone

    February 27, 2026
    Unprompted review
    Rated 5 out of 5 stars

    Great experience

    My husband and I are both pharmacists. We had a great experience working with Tony and Jarom. Tony has been incredibly helpful in answering questions my husband and I had, and he's always quick to respond. Jarom was super helpful with my IBR application and made the process feel much less overwhelming. The communication has been excellent, and we're really happy with the outcome.

    February 10, 2026
    Unprompted review
    Rated 5 out of 5 stars

    Stephanie has been wonderful…

    Stephanie has been wonderful de-mystifying the repayment process of my Physician Assistant graduate school loans. Being in this stage of life (PA-wife-mother) there is too much to keep track of and Student Loan Tutor stepped in to help. They helped me see and organize my repayment options, showed me what I qualified for and showed me the steps needed to set myself up for application and repayment success. They know the timelines and lenders, they watch developments from Dept. of Education and help foresee changes/options in real time to allow you to figure out what fits your lifestyle best. They are always available to answer questions promptly or set up a meeting if needed. I do wish I had come across them earlier in my repayment process but I am very happy I did when I did.

    February 6, 2026
    Unprompted review
    Rated 2 out of 5 stars

    They only help when I reach out

    They only help when I reach out. They don't offer advice and when they do it's after I have been negatively effected. They do sometimes answer emails or texts but only after multiple attempts are made.

    January 1, 2026
    Unprompted review
    Rated 5 out of 5 stars

    I began working with Student Loan Tutor…

    I began working with Student Loan Tutor in 2023 after graduation, feeling completely overwhelmed by the US student loan system. My experience since then has been transformative.

    Let's be honest: the student loan infrastructure is not designed for borrower understanding or success. It is a bureaucratic maze that seems built to increase debt and debilitate graduates with payments that hinder financial growth. I felt lost and anxious.

    Student Loan Tutor changed everything. They took this incomprehensible process and simplified it, making me feel both empowered and cared for. They provided the expertise and advocacy I desperately needed.

    In practical terms, their guidance allowed me to understand and work with the system to my advantage. They helped me secure a plan that minimized my payments to a sustainable amount, which in turn has allowed me to pay my bills and breathe easier. The reduction in daily stress has been incredible.

    A huge part of this success is due to my case manager, Stephanie. She is brilliant, patient, and truly an angel in this process. She demystified every step and was a steadfast partner.

    In summary, Student Loan Tutor (and Stephanie specifically) are the best investment I've made in my financial future post-education. They don't just give advice; they provide a lifeline and a strategy. I cannot recommend them highly enough to any borrower feeling lost or crushed by their loans.

    January 6, 2026
    Unprompted review
    Rated 5 out of 5 stars

    Painful Parent Plus Payments

    My husband and I will both be retired this year. Our monthly Parent Plus loan payments for our two kids were nearly $4,000 each month, and growing. This was making it difficult to budget for retirement. Derek and Sabrina at Student Loan Tutor helped us to navigate the IDR payment plans and got our payments to $0. It took a little time, effort and patience to get our payments down, but it was worth it. Thank you Student Loan Tutor for your help!!

    January 29, 2026
    Unprompted review

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