very lovely staff, especially Shayne and Gabriella. stayed here for two years, overall good experience and good value for the location. also got lucky with my room;) a little loud occasionally due t... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Mealmarket it’s a great place to live. It is very close to bus stops for both RGU and Uni of Aberdeen. The staff are lovely and are available 24/7. The main criticism about the accommodation is how ex... See more
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The staff is very helpful and friendly, the events they hold regularly are pretty good, and they’re welcome to non-residents which is kinder than most other accoms
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Lovely accommodation in the perfect location with staff happy to help at any time. Next to city centre and train station and bus stops right outside. Lovely rooms at a very affordable price for... See more
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Company details
- Property Management Company
- Real Estate Rental Agency
- Serviced Accommodation
- Student Dormitory
- Student Housing Center
About Student Roost
Written by the company
At Student Roost, we provide student accomodation across more than 20 cities in the UK.
We know that there are lots of student accommodation options available to you, so we work hard to go the extra mile. That's why when you leave us a review, whether it's good our bad, we listen. We will never delete your reviews or ignore your feedback. It's hearing from you, that helps us to continue to improve.
We’re in great locations and offer comfortable rooms, convenient facilities and friendly teams who are onsite 24 hours a day – so whether it's a lost key, collecting a parcel or just a friendly chat, we’re always here for you.
It’s simple: we want to provide the very best experience for you to make the most of student living.
Book your room today – we'd love you to stay.
We know that there are lots of student accommodation options available to you, so we work hard to go the extra mile. That's why when you leave us a review, whether it's good our bad, we listen. We will never delete your reviews or ignore your feedback. It's hearing from you, that helps us to continue to improve.
We’re in great locations and offer comfortable rooms, convenient facilities and friendly teams who are onsite 24 hours a day – so whether it's a lost key, collecting a parcel or just a friendly chat, we’re always here for you.
It’s simple: we want to provide the very best experience for you to make the most of student living.
Book your room today – we'd love you to stay.
Contact info
Birmingham, United Kingdom
- studentroost.co.uk
3.5
Average
727 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good accommodation
Good quality, clean accommodation with friendly staff. So good I’m living here next year too 🙂
March 12, 2026
Reply from Student Roost
Hi there, thanks for taking the time to leave us a review. It's great to know you've had a positive experience and have chosen to rebook with us for next year. We appreciate your feedback. - Student Roost
Excellent support by miss rebeka and the whole team
Excellent support by Miss. Rebeka and the team will. Never. Forget Hollis Croft staff . During my stay I never. Felt that I’m away from home. Thanks to everyone
March 12, 2026
Reply from Student Roost
Hi there, thanks for taking the time to leave us a review. We're thrilled you've had such a memorable and positive experience at Hollis Croft. We appreciate your feedback. - Student Roost
I like everything good its very nice…
I like everything good its very nice and calm place.
March 13, 2026
Reply from Student Roost
Hi there, thanks for taking the time to leave us a review. It's great to know you've enjoyed your time living with us. We appreciate your feedback. - Student Roost
I’m so excited and happy to stay the…
I’m so excited and happy to stay the room is nice, wide and comfortable. I can say more than team members are politely ,kindly and patiently for everything help.That’s why I stay in this student roost.Thank you for everything.
March 12, 2026
Reply from Student Roost
Hi there, thanks for taking the time to leave us a review. It's great to know you've enjoyed your experience living with us and that you've been pleased with the quality of your room. We appreciate your feedback. - Student Roost
Concerns
I’ve had complaints made towards me from my flatmates, but when i make complaints sometimes i don’t feel heard. If i report something wrong with my room it takes a while to get someone to get back to me to fix the issue, even when i’ve been told someone would come.
March 12, 2026
Reply from Student Roost
Hi there, thanks for taking the time to leave us a review. We’re sorry to hear that your experience has left you feeling this way, as we want all residents to feel listened to when they raise concerns. The feedback you’ve shared has been passed on to the management team so it can be reviewed. We appreciate you bringing this to our attention and thank you for your feedback. - Student Roost
Studios rooms are quite expensive
Studios rooms are quite expensive, honestly. I rented a private studio room with my partner but the bed was so small (small double) and they refused to give me a bigger one. Not even another mattress. And their mattress was not new. It was very uncomfortable to use. I was feeling the springs. They said they were going to see if they had some spare ones but they never replied back. Also, they were not quite flexible when setting up a payment plan to align with my funding. They just don't care about it. Finally, the room has very thin walls. I can always hear the voices from the hall, from the neighborhood, from the birds, from the cars, etc.... other than that is OK
March 12, 2026
Reply from Student Roost
Hi there, thanks for taking the time to leave us a review. We’re sorry to learn that aspects of your stay have not met your expectations. We're pleased to confirm that a replacement mattress has been arranged and will be provided shortly, and we apologise for any delay in this being actioned. We appreciate you sharing your thoughts around payment arrangements. While not all requested plans are possible, we always offer options where we can and provide as much flexibility as we are able. Regarding wall thickness, while structural aspects like this cannot easily be changed, we value your comments and will continue to look for ways to improve the overall living experience for our residents. Your review has been shared with the management team and they are aware of your experience. We appreciate you sharing this with us. - Student Roost
Reply from Student Roost
Hi there, thanks for taking the time to leave us a review. We're so pleased you've found our team members to be welcoming and supportive. We really appreciate your feedback. - Student Roost
Reply from Student Roost
Hi there, thanks for taking the time to leave us a review. It's great to know you've had a positive experience. We really appreciate your feedback. - Student Roost
Mealmarket it’s a great place to live but…
Mealmarket it’s a great place to live. It is very close to bus stops for both RGU and Uni of Aberdeen. The staff are lovely and are available 24/7. The main criticism about the accommodation is how expensive the laundry is. It’s just too much.
March 12, 2026
Reply from Student Roost
Hi there, thanks for taking the time to leave us a review. We’re really pleased you're enjoying your experience and that the location and our team have been highlights of your time living with us. We also appreciate you sharing your thoughts about the laundry costs. The pricing is set by the third-party laundry service provider, but feedback like this helps us understand where residents feel improvements could be made. We appreciate your feedback. - Student Roost
Friendly Staff, Good Deal for Dual Occupancy
The staff are very friendly, and work hard to make sure you feel welcome here. The dual occupancy deal is incredibly good value.
My only complaint is number of washing machines, the laundromat is very small for how many people live here.
However, the rest of this place makes up for that.
March 12, 2026
Reply from Student Roost
Hi there, thanks for taking the time to leave us a review. It's great to know that the team have created such a welcoming environment and we’re very pleased that the dual occupancy option has worked well for you. We also value you sharing your thoughts about the laundry facilities, as feedback like this helps us understand where improvements may be needed. We appreciate your feedback. - Student Roost
Overall awsome experience living here
Very friendly and helpful reception, check in was fast when I first arrived. Rarely has any issues during my stay: I live on the 4th floor and there is hot water running 24/7, not sure for the higher floors tho. Wifi here is also very fast. The accommodation is right next to the Buchanan bus station which makes commute to both the university and rest of Scotland fairly easy.
March 12, 2026
Reply from Student Roost
Hi there, thanks for taking the time to leave us a review. We’re really pleased that your check-in process was a smooth one and that the team have been helpful throughout your time living with us. It’s great to know our location has been a highlight. We appreciate your feedback. - Student Roost
Kind and friendly reception staff
Kind and friendly reception staff, rooms are a cozy size without being too small
March 12, 2026
Reply from Student Roost
Hi there, thanks for taking the time to leave us a review. We're very pleased you're enjoying your time living with us. We appreciate your feedback. - Student Roost
General review
Very friendly staff that are always happy to help, tons of activities and events to attend, large social spaces for gatherings and modern looking rooms with ample space for your things!
Unfortunately, I do notice a few downsides such as very loud drains in the walls of certain rooms, insanely easy to clog showers as well as poor WiFi connection, not often but frequent enough to notice.
March 12, 2026
Reply from Student Roost
Hi there, thanks for taking the time to leave us a review. We’re really pleased that you’ve enjoyed the welcoming atmosphere created by the team, as well as the events they provide for our residents. We’re sorry to learn about the issues you’ve mentioned and appreciate you bringing this to our attention. Your feedback helps us improve our services for current and future residents, thank you for sharing. - Student Roost
I found a lot of the morning stuff…
I found a lot of the morning stuff really rude and not helpful at all.
March 12, 2026
Reply from Student Roost
Hi there, thank you for taking the time to leave a review. We’d be keen to find out more about the issues you've raised, so that we can improve our services for current and future residents. You can contact your property directly with more information, or complete the Feedback and Complaints form on our website (www.studentroost.co.uk/feedback-and-complaints) and someone will reach out to you. We appreciate your feedback. - Student Roost
Cheerful place
I really enjoyed spending time here. They organize great events and are really kind. Hopefully it stays as it is.
March 12, 2026
Reply from Student Roost
Hi there, thanks for taking the time to leave us a review. We’re really pleased you're enjoying the events our teams provide for our residents. We appreciate your feedback. - Student Roost
Perfect student accommodation
Lovely accommodation in the perfect location with staff happy to help at any time. Next to city centre and train station and bus stops right outside.
Lovely rooms at a very affordable price for students compared to any other accommodations in the area. 24/7 staff support and fast maintenance team.
Corner shop with all essentials right outside the main reception that’s open until late. Overall a perfect option for students.
March 12, 2026
Reply from Student Roost
Hi there, thank you for taking the time to leave us a review. It’s great to know you’ve found our location to be so convenient and we're very pleased you feel our accommodation is good value for money. We really appreciate the feedback. – Student Roost
Josh's review
Yes, very good experience. Helpful staff etc. The ensuite rooms are quite expensive these days is the only thing.
March 12, 2026
Reply from Student Roost
Hi there, thanks for taking the time to leave us a review. We’re really pleased you’ve had a positive experience and found the team helpful during your time living with us. We also appreciate you sharing your thoughts regarding pricing. We value your feedback. - Student Roost
I really like the place and the…
I really like the place and the facilities and the social study rooms, but sometimes the faculty knocks on our doors really loudly in the middle of the day and I've previously been in interviews, which has been very disrupting.
Also, I've needed to consistently pester when there were plumbing malfunctions such as no hot water in the shower, which took longer than a week to consolidate.
March 12, 2026
Reply from Student Roost
Hi there, thanks for taking the time to leave us a review. It's great to know that you've enjoyed the facilities available to our residents. We’re sorry to learn of the issues you've raised which have negatively impacted your experience. The team would not normally knock on doors unless there is a specific reason to do so, such as being unable to reach a resident through other means or where there are welfare concerns, however we appreciate you bringing this to our attention and it has been fed back to the management team. We’re also sorry to hear about the delay you experienced with the plumbing issue, as we aim to resolve maintenance matters as quickly as possible. If you would like to discuss this further, please feel free to reach out to your property team so they can look into this with you. We appreciate your feedback. - Student Roost
Good but could be better
Good but could be better
Could be doing with more frequent maintenance and better WiFi in the upper floors and also bigger spaces for those who are doing dual occupancy as the rooms can be really suffocating especially with so Mitch stuff for two people and the prices as well are crazy to get more room and no gym in some of the buildings and no manual for the ovens either or sometimes oven and microwave in one.
March 12, 2026
Reply from Student Roost
Hi there, thanks for taking the time to leave us a review. We appreciate you sharing your thoughts on your experience. We’re sorry to learn that some aspects of the space and facilities haven’t fully met your expectations. We appreciate you highlighting the areas where you feel improvements could be made. We value your feedback. - Student Roost
Mixed feelings
Not good:
All three blocks share about 3 Hoovers. Makes no sense tbh. Just one bin is provided and no additional bins for recycling which I also find very odd. Certain things should be provided by an accommodation, especially one that isn’t cheap. Kitchen supplies like brooms and mops as well as a Hoover and two bins for the entire flat should be a staple.
Good:
The staff are very kind and helpful which I do appreciate and they are so considerate. All the staff are kind and friendly and I hope the company takes proper care of them.
March 12, 2026
Reply from Student Roost
Hi there, thanks for taking the time to leave us a review. We’re really pleased regarding your comments about the team and that you’ve found them friendly and helpful. We’re sorry to hear your concerns around the cleaning facilities. For Brookland Road, hoovers are available to borrow from the office, with multiple units provided for residents to use, and this approach helps ensure they are maintained and accessible when needed. Each flat is also provided with a bin, with larger recycling and general waste bins available outside the bin storage area. We appreciate that shared living arrangements can lead to different expectations, and your comments have been shared with the management team for reference. We appreciate your feedback. - Student Roost
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