Studio Creativefabrica Reviews 

129
•
TrustScore 1 out of 5

1.2

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Review summary

Created with AI, based on recent reviews

Considering 113 reviews, most reviewers were let down by their experience overall. Consumers frequently complained that promotional trial offers automatically converted into expensive annual subscriptions without receiving any transparent warnings or proper consent beforehand. Many users also faced frustrating obstacles when attempting to navigate the poorly designed website in order to cancel their unwanted recurring plans. However, some people mentioned that their refund requests were eventually resolved successfully after directly contacting customer support or filing formal payment disputes. Reviewers additionally noted that external financial platforms occasionally assisted in recovering funds after experiencing unexpected and sudden billing charges on their bank accounts.

What people talk about most

Subscription

Customers consistently note negative experiences with subscription trials, expressing widespread frustration... See more

Payment

Clients share dissatisfaction regarding payment, reporting that free trials automatically convert into... See more

Refund

Customers felt widespread frustration with refund requests, reporting that support frequently denied their... See more

Website

People report negative experiences with the website, pointing out concerns regarding subscription processes... See more

Cancellation

Reviewers express deep dissatisfaction and frustration regarding cancellation, highlighting that the process... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Signed up for what I thought was a free trial, used a couple of tines not realising that I would soon be charged £71.46. Upon realising id been charged I contacted their customer support who failed t... See more

Rated 1 out of 5 stars

Be very careful with Studio AI / Creative Fabrica. I signed up thinking it was a free trial, and I was charged €72.45 almost immediately without anything clearly explaining that a paid subscription... See more

Rated 1 out of 5 stars

Like everyone else I got scammed. I'm very careful about where I click but somehow I signed up to a yearly subscription instead of a free trial. I managed to get a reply from customer service and a re... See more

Rated 1 out of 5 stars

Bunch of Scammers, scum of the earth. Tell you it's a free trail then take £72.00 out of my account and PayPal are no better for letting them do it. Rubbish web site but by then it's too late, impossi... See more


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1.2

Bad

TrustScore 1 out of 5

129 reviews

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1-star

No history of asking for reviews

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1.2

All reviews

(129)

126 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Absolutely do NOT use this service.

Absolutely do NOT use this service.

We were automatically signed up for a premium subscription without ever agreeing to it. When we contacted support, they claimed that clicking on “receive bonus coins” somehow authorized them to charge our credit card and upgrade the account. That is incredibly misleading and feels intentionally deceptive.

To make matters worse, they refused to issue a refund.

The actual product is just as disappointing. The videos we created were low quality, glitchy, and full of strange hallucinations. Completely unusable.

This was a total waste of money and a frustrating experience from start to finish. There are far better AI video tools out there—save yourself the trouble and avoid this one entirely

March 20, 2026
Unprompted review
Rated 1 out of 5 stars

SCAM WARNING

SCAM. My son signed up for a free trail and they immediately, and repeatedly tried to take £56 from his account for an annual subscription.

February 27, 2026
Unprompted review
Rated 1 out of 5 stars

FRAUDULENT WEBSITE

FRAUD. DO NOT AUTHORIZE ANY AND ALL PAYMENTS, NOT EVEN FREE TRIALS, YOU WILL BE FRAUDULENTLY CHARGED. THEY WILL STEAL FROM YOU. DO NOT USE THIS WEBSITE. SHOULD BE SHUT OFF AND THE OWNERS FINED IF NOT JAILED.

February 20, 2026
Unprompted review
Rated 1 out of 5 stars

Scammers!

I was charged immediately after accepting the free trial and now can’t get my money back.
Apparently, because I used some of the credits that I received upon accepting the trail, even though the visible trial terms only mention downloads. Misleading and unfair.

February 20, 2026
Unprompted review
Rated 1 out of 5 stars

Be very careful with the 30 day trial

Be very careful when you click to try the 30 day trial, there are multiple terms and conditions (which are not blatantly obvious or given as a warning) as such my credit card was charged a full years subscription within a very short time. I have tried twice to get a refund from Paypal and got no-where. So now I am having a week long battle with their terrible support email trying to get my account reopened with all the benefits that have been paid for. They are now refusing to give me back my paid account with its annual credits as they still think the payment is under dispute, even though Paypal found in their favour twice. Such terrible customer service to take your money and refuse access the services that have been paid for.

January 6, 2026
Unprompted review
Rated 1 out of 5 stars

I subscribed for the 1 month free trial…

I subscribed for the 1 month free trial and, less than minute after that, they charged me for the one year subscription. At least they had the decency to refound me quickly, but still, it is a fraudolent site and I advise everyone to stay away from their site.

January 30, 2026
Unprompted review
Rated 1 out of 5 stars

They are scammers

They are scammers. I made subscription and couldn't not cancel it. Please avoid this service, don't add any cards or paypal accounts there.

January 18, 2026
Unprompted review
Rated 1 out of 5 stars

Do NOT sign up – impossible to cancel, almost scammed me

Signed up for a “free trial” and they tried to charge me £56 without my consent. Website won’t let you cancel — every link is broken. Emails to support go unanswered. I had to contact my bank to block them. Extremely misleading, frustrating, and untrustworthy. Avoid this company.

January 4, 2026
Unprompted review
Rated 1 out of 5 stars

Scammers.

Scammers.

I couldn't save an image without making an account and then starting a free trial. Upon doing so, I couldn't cancel it, and the image does not even upload properly. The instructions to cancel do not correspond to the actual options. Disgusting.

May 24, 2025
Unprompted review
Show reviews in all languages. (129 reviews)

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