Studocu Reviews 10,717

TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the platform for its user-friendly interface and the abundance of high-quality, authentic study materials available. Many people find the website incredibly helpful for exam preparation and understanding complex subjects, noting that it often provides documents and notes that are difficult to find elsewhere. The ease of accessing and downloading content is frequently highlighted as a significant benefit. However, some people were dissatisfied with the subscription process, reporting difficulties in managing their subscriptions and concerns about recurring charges. A few other people also felt that some documents were incomplete or contained inaccuracies, and some experienced issues with accessing specific documents even after uploading their own materials.

What people talk about most

User experience

People report positive experiences with user experience, finding the platform helpful, easy to understand,... See more

Website

Users describe positive interactions with the website, highlighting its ease of use, organization, and... See more

Product

Reviewers mention positive feedback about product. Many customers find the content and available documents to... See more

Subscription

Customers had negative experiences with subscription. Many reviewers expressed frustration with the refund... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the good, useful, and... See more

Based on these reviews

Rated 4 out of 5 stars

organized and accessible. app and website easy to comprehend but features like what page i am currently at and how many pages there are is missing. id have to count which page i was at in my head.

Company replied

Rated 4 out of 5 stars

My experience with studocu has been great. Their platform has helped to prepare for exams throughout my university life.

Company replied


Company details

  1. Educational Institution

Written by the company

On Studocu you find all the study guides, summaries, practice materials and lecture notes you need to pass your exams with better grades.


Contact info

4.2

Great

TrustScore 4 out of 5

11K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 97% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Gratitude …

Greatful had a problem and recieved prompt attention

March 29, 2026
Unprompted review
Studocu logo

Reply from Studocu

Hi Mupukka,

Thank you for your review. 

We are happy to hear you are grateful forour assistance. 

If there is anything further you need, feel free to reach out to us at support@studocu.com. We are always happy to help! 

Your feedback is also valuable to us, therefore, do not hesitate to tell us more about your experience on our platform. 

Kindest regards,
Iokasti
Studocu Team

Rated 1 out of 5 stars

Not for a grade 8 learner

Not for a grade 8 learner, and want my money back. . I subscribed with the expectation of accessing relevant high school material for my daughter, who is in Grade 8. However, I found that there is very limited suitable content for her level, and the service does not provide value for the amount charged.

Given that the subscription was only active for a few hours before I raised this concern, I requested an immediate cancellation of the subscription and a full refund. I believed this was a reasonable request considering the minimal usage and the fact that the service does not meet my needs.

I was told i could not get my full subscription back.

March 28, 2026
Unprompted review
Studocu logo

Reply from Studocu

Hello Sipokazi,

Thank you for your review. We're sorry to hear that our previous resolution didn’t fully meet your expectations.

We understand your concerns and want to make sure they’re addressed. We have reached out to you via email to provide a detailed clarification and support. 

Kind regards,
Paola
Studocu Team

Rated 2 out of 5 stars

down loaded resource missing parts

March 28, 2026
Unprompted review
Studocu logo

Reply from Studocu

Hello Afolashade,

Thank you for your honest review. 

We understand that the documents on our platform did not have all the notes you needed. We will be happy to know more about your experience and your feedback regarding this matter, therefore, please reach out to us at support@studocu.com. 

Keep in mind that there are new documents uploaded every day! We recommend you to keep an eye on our platform, as the notes you need might be uploaded later on. If there is anything you need our assistance with, feel free to also let us know! 

Kindest regards,
Iokasti
Studocu Team

Rated 5 out of 5 stars

Just started using the website today…

Just started using the website today and already seen very comprehensive lecture notes

March 27, 2026
Unprompted review
Studocu logo

Reply from Studocu

Hello Samson, 

Thank you so much for taking the time to leave us this review! We hope you continue to find materials useful to you on Studocu! 

Kind regards, 

Nicole
Studocu Team

Rated 5 out of 5 stars

Premium features are superb

March 27, 2026
Unprompted review
Studocu logo

Reply from Studocu

Hello Ayush, 

Thank you so much for your review! We're so glad you are enjoying the Premium features that Studocu has to offer, and we hope to keep supporting you throughout the duration of your studies!

Kind regards, 

Nicole
Studocu Team

Rated 5 out of 5 stars

great experience

March 27, 2026
Unprompted review
Studocu logo

Reply from Studocu

Hello Ripretty, 

Thank you so much for taking the time to leave us this review. We really appreciate the 5 stars! 

Kind regards, 

Nicole
Studocu Team

Rated 5 out of 5 stars

Very easy usar la página.

Very easy usar la página.
A Lot of books para elegir

March 10, 2026
Unprompted review
Studocu logo

Reply from Studocu

Hi Fernando, 

Thank you so much for your review, sorry for replying in English.

We’re really glad to hear that you find the platform easy to use and that you enjoy having so many books to choose from. 

Your feedback means a lot to us. 

Kind regards,
Martina
Studocu Team

Rated 5 out of 5 stars

Experiencia excelente

La facilidad de encontrar documentos y su descarga

March 25, 2026
Unprompted review
Studocu logo

Reply from Studocu

Hola David,

¡Muchas gracias por tu reseña de 5 estrellas! Nos alegra mucho saber que encontraste fácil localizar y descargar los documentos. Si hay algo más en lo que podamos ayudarte, no dudes en contactarnos. 

Un saludo,
Paola
El equipo de Studocu

Rated 5 out of 5 stars

The efficiency

The efficiency

March 24, 2026
Unprompted review
Studocu logo

Reply from Studocu

Hi there, 

Thank you for your nice review! 

It is wonderful to hear that our platform is efficient. We hope you have enjoyed using it for your studying!

Kindest regards,
Iokasti
Studocu Team

Rated 5 out of 5 stars

I can excess previous question papers…

I can excess previous question papers and not to mention it has an ai to help u with explanation and answers

March 20, 2026
Unprompted review
Studocu logo

Reply from Studocu

Hi there, 

Thank you for your nice review! 

We are happy to hear that our platform has useful documents for your needs and that you have enjoyed using our AI feature. We hope it has helped you do your best studying!

Kindest regards,
Iokasti
Studocu Team

Rated 1 out of 5 stars

Charged me almost 90 CAD for 1 document…

Charged me almost 90 CAD for 1 document download - honestly it is just a scam. Never use their services and stay as far from them as you can!

March 22, 2026
Unprompted review
Studocu logo

Reply from Studocu

Hi Raziia,

Thank you for your honest review. 

We understand that you have received an unexpected charge from us, which has affected your experience on our platform. Kindly note that on Studocu we do not charge per document, however, we offer subscriptions that give you access to certain features for a certain period of time. 

We understand however, that there might be some confusion regarding the charge you received from us. We have already received your message regarding this case to which we have replied to. If you have any further concerns, please feel free to reply to us. 
We will be happy to receive your feedback and assist you further!

Kindest regards,
Iokasti
Studocu Team

Rated 1 out of 5 stars

BEWARE! The billing/subscription is dishonest.

The platform is fine and helpful but there billing practices are predatory. They are dishonest and intentionally targeted on students. There is no way to cancel subscription. The FAQ gives either outdated or dishonest instructions to do so. The buttons they claim are there do not exist. You can not cancel subscription. You can not even remove your card info. There is no where to do so. They just continue to charge your card. Very peculiar and dishonest. Do not take the risk of them continuing to bill you long after you stop using them.

March 23, 2026
Unprompted review
Studocu logo

Reply from Studocu

Hi Roman,

Thank you so much for taking the time to share your important experience with our services.

We care deeply about the privacy of our students, so I kindly ask you to contact our Customer Care team directly at support@studocu.com.

We hope to hear from you soon.

Warm regards,
MartinaStudocu Team

Rated 1 out of 5 stars

Not satisfied at all

if it were up to me i would honestly not even give a star, but since i am forced to at least give one, here is my response. studuco proves everyday to be very difficult to use as you cant access the same document twice without locks and the need for premium, at lot of students where i come from do not have the funds to pay for premium every month, and the fact that you have to upload a hundred documents for every one document you download is not it, i will not be using this again

March 18, 2026
Unprompted review
Studocu logo

Reply from Studocu

Hi there, 

Thank you for your honest review and for sharing your experience. 

We appreciate your comment and feedback regarding our platform. We understand that you are unsatisfied with the way our platform gives you access to documents. 

At Studocu we offer the majority of our content for free, so that all students can benefit from useful material. However, it is indeed necessary to have Premium access, if you need more documents. For this, we offer the option to upload your own notes, which can help other students and also our platform grow!

There is no need to upload many documents, since each of them can give you Premium access to download the ones you need. If you have encountered any issue with this, we will be happy to assist you! Please contact us at support@studocu.com and we will address all your concerns!

Kindest regards,
Iokasti
Studocu Team

Rated 5 out of 5 stars

Easy

This company offers you with material for practicing and studying it is accessible and free to use

March 19, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look