Studyfetch Reviews 281

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 119 reviews, reviewers had a great experience with this company. Customers praise the platform for its effectiveness in improving studying and understanding subjects, with many appreciating the various tools like flashcards, quizzes, and games that make learning engaging and efficient. People find the ability to upload materials and generate notes, summaries, and practice tests particularly helpful for exam preparation and retaining information. However, some people were dissatisfied with technical issues, reporting that the app can be clunky, laggy, and prone to glitches, leading to loss of study content or inability to access notes. There were also concerns about the auto-renewal of subscriptions without prior notification and specific features like the "tutor me" function not working as expected.

What people talk about most

User experience

Reviewers mention positive feedback about user experience, highlighting its effectiveness in making studying... See more

Application

People report ambiguous experiences with the app. Many customers find it a life-saver, praising its ability... See more

Product

Customers had ambiguous experiences with the product. Many reviewers found it to be a great study tool,... See more

Subscription

Consumers find subscription to be ambiguous. While some reviewers find the subscription worthwhile for its... See more

Website

Reviewers highlight ambiguous aspects of the website. Some customers initially found the design amazing,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I’ve been using StudyFetch during my latenight cram sessions and honestly it’s been a lifesaver. I love that I can jump straight into summaries without reading through pages of notes. The flashcards a... See more

Rated 4 out of 5 stars

I initially didn’t know where to start with my studying and study fetch helped me start and get my things rolling. I also picked up a hiccup and the support team helped me out within a few hours which... See more

Company replied

Rated 4 out of 5 stars

During this exam period, i have been super greatful for having this new study method. Its been fantastic, helping me become a better student Quick. The videos really helps you undestand Way better

Rated 4 out of 5 stars

I really like this app cause it has helped me improve my studying, but thé robots in thé race game of dog isn’t that good cause the robots don’t give you enough time to read and answer the questions.... See more

Company replied


Company details

  1. Career and Education Provider

Written by the company

StudyFetch is an AI-powered learning platform that transforms course materials (PDFs, videos, lectures) into interactive study tools like notes, flashcards, quizzes, and practice tests, featuring an AI tutor (Spark.e) for instant help, creating a personalized, efficient study experience and saving students significant time. It allows users to upload various formats, get summaries, ask questions about content, and even generates videos or podcasts for niche topics.


Contact info

4.2

Great

TrustScore 4 out of 5

281 reviews

5-star
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3-star
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1-star

Replied to 56% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

such a great study tool

such a great study tool. as a senior in college, my grades has been spectacular and it's all thanks to study fetch. it is 20 bucks a month, so it's a bit of an investment, but an investment totally worth it.

October 9, 2025
Unprompted review
Rated 5 out of 5 stars

Great Customer Support

I signed up for study fetch last year for a 12 month subscription, I used it for the year then applied to cancel my subscription at the end.

I got charged for another subscription on the bill date mistakenly. I immediately emailed customer support and they issued me a full refund within the hour

10/10 quick and effective help at the drop of a hat. Props to the staff for working hard to solve my problems.

Chris, you are certainly the greatest operator ever.

December 8, 2025
Unprompted review
Rated 5 out of 5 stars

Please read my review I love this app

This review might sound like I work for study fetch, but I definitely do not and only use their website to assist studying for my university exams.

I have genuinely never retained information so well prior to exams. Every section of this website is so helpful purely because it doesn’t just gives you answers, but instead teaches you and helps you memories information based on your OWN notes.

Personally, I enjoy the video function as well as flash cards.

No more YouTube feeding me the wrong information and sitting for hours making flash cards.

Addressing some 1 star reviews, some people say that the app makes things up and the tutor me function doesn’t work.

This is in fact wrong.
The tutor function is great help and doesn’t give you answers straight away. Instead, It gives you hints and forces you to remember what you learned which helped me retain info better!

Moreover, some people mentioned that the video function doesn’t actually use your notes. I will admit that this happened to me up until I realised that I was actually creating the video wrong.

So please double check you are creating it from your notes and not just general information from the internet.

I too had an issue with funds and accidentally paid for a subscription that I didn’t need. The team quickly got onto it and ensured I changed back to my original plan, big thanks to Vasileios and Randy!

Overall, I will be using study fetch over the next 4 years of my degree and highly recommend to everyone so that studying isn’t so hard.

December 5, 2025
Unprompted review
Rated 5 out of 5 stars

10/10

I was attracted to this tool because of the wide array of features it has. The subscription is really worth it because I don't think you can get a study tool this helpful for such a price. I did face some problems with some of the features at first, but help arrived quickly. If you're a student who prefers self-learning, you won't find a better tool than this one.

November 21, 2025
Unprompted review
Rated 5 out of 5 stars

Phenomenal platform

Phenomenal platform. Very effective, fast, and fairly priced. Takes a bit longer to adapt to it, but soon you realize it can beat any other AI studying tool.

November 20, 2025
Unprompted review
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Reply from Studyfetch

Thanks for the information Jorge. We also had another pretty major revamp since you posted this review. I would love to know what you think. The latest update helped unify the experience across the different functions. I really enjoy how it all hangs together now. Thanks again.

Rated 5 out of 5 stars

Affordable Quality Work

The price is affordable and the service is great. The Summaries and Study notes are a lifesaver!! Honestly, as long as they don't increase the price, I would use it for a lifetime!!

November 18, 2025
Unprompted review
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Reply from Studyfetch

Fantastic to hear Ibrahim. Hoping the software helped you get through the last quarter/semester with better information retention and better grades. Let us know how it went.

Thanks,

Rated 5 out of 5 stars

It's helped me tackle nursing school

It's helped me tackle nursing school! It makes studying easy, but also effective. The podcasts and games are a great edition for when I'm burnt out from practice quizzes and exams. Also, when you get question wrong, it gives rationale and then if you still don't understand the chat will explain any questions you have.

November 14, 2025
Unprompted review
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Reply from Studyfetch

Fantastic May. I am so glad to hear you are using multiple different parts of the software and that some still work when you are burnt out. Please let us know if there is anything we can do to make it even better.

Rated 1 out of 5 stars

If you ever subscribe for Studyfech and…

If you ever subscribe for Studyfech and cancel the subscription, make sure that you take a screen shot of the cancelation and delete the account. We canceled the service and they still kept charging the monthly subscription. They only send you confirmation for purchase but not for cancellation, so if you don’t have a screen shot, you cannot prove you canceled the subscription. They make it very challenging to cancel the service. I’m stuck with the charges now and disputing that with my credit card company. Will also cancel my cc so they don’t keep charging me. Stay away from this business. They just want to lock you in and take you money.

October 24, 2025
Unprompted review
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Reply from Studyfetch

Hi Lucy, can you please reach out to me so that I can make this right? You can reply to your case and ask to be put in touch with Dan. I apologize that you have had this frustrating experience. Thanks, Dan

Rated 1 out of 5 stars

This platform is a scam

This platform is a scam! Everytime I upload a youtube video for it to create study notes for me, it takes super long to load. Then when I loads, the video is never able to process. Study flashcards are also a joke. They keep repeating the same phrases / words on a study flashcard set and write different definitions. Everything on this platform loads very slow and the organization of it all it horrible. I DO NOT RECOMMEND!

October 1, 2025
Unprompted review
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Reply from Studyfetch

Hi Rahmatoullah,

I apologize for the experience you have had so far. There are aspects to Flashcard that should repeat key concepts, sometimes phrased differently to make sure you understand the concept as well as specific definitions, but what you are describing sounds a little different.

A fix for YouTube video ingestion is set to release in the next few days. There are some easy workarounds for that issue though that I would love to show you. No extra effort to generate and leave you in the same place as if you had ingested the video through the normal channel.

Please reach out to support@studyfetch.com and rererence me directly (attention dan) so we can set up a Google Meet meeting to go over your issues and get the software working effectively for you.

Rated 4 out of 5 stars

knowing where to start

I initially didn’t know where to start with my studying and study fetch helped me start and get my things rolling. I also picked up a hiccup and the support team helped me out within a few hours which was great. Highly recommend this for keeping up with day to day work at university and studying for exams

October 23, 2025
Unprompted review
Studyfetch logo

Reply from Studyfetch

Fantastic Miguel! Thanks for the feedback. We are here to help.

Rated 1 out of 5 stars

Disappointed after paying Premium

I started with the free version of StudyFetch and really liked the idea behind it, so I decided to subscribe to the premium version (around $95), expecting a more complete and automated study experience.

Unfortunately, I was pretty disappointed. The AI-generated flashcards often miss key details from the material, and the same goes for the games and practice exams. They’re too general, and don’t cover the full depth of the content I upload.

What’s worse is that you have to manually break down the material concept by concept in order for the AI to give you anything useful—defeating the purpose of using a paid AI tool. Instead of saving time, you end up doing almost the same amount of work as if you were making your own study materials from scratch.

Overall, the premium version doesn’t justify the price. I want a refund fr

October 19, 2025
Unprompted review
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Reply from Studyfetch

Hi Sofia,

I cancelled the subscription and refunded your payment while I wait for you to schedule another session where you can show me the issues you were facing. I added a free month of premium as well so you will have access to show me what is going on. I am truly sorry you are had difficulties with the software. Thanks in advance for taking time to show me the issues.

Thanks,

Dan

Rated 1 out of 5 stars

terrible customer service in my opinion.

October 6, 2025
Unprompted review
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Reply from Studyfetch

Hi Em,

I am sad to hear you have experience terrible customer service. Can you please share more details with me directly? I want to know your experience to date and to know if there is anything I can do to make things better. Please reach out to me directly at support@studyfetch.com attention Dan.

Rated 1 out of 5 stars

Do not buy !!!

Do not waste your money . My daughter used for a few months and after spending hours creating study content the app glitched and she lost all her information. She purchased a year up front and they automatically renewed her . She was under the impression that she could purchase a year and not have reoccurring charges . When she contacted support they just dismissed her and said sorry about your luck . Their customers are poor college students and spending $100 on a service she no longer uses is just insane. Do not let them do the same to you and if you insist on using them just know they will auto renew you whether you choose a monthly or annual plan .

October 1, 2025
Unprompted review
Studyfetch logo

Reply from Studyfetch

Hi Heather,
Will you contact me directly with details about your daughter’s experience? I want to find out what happened with her data and also learn more about her interactions with my team around the auto-renewal. I want to know all of the facts to make sure we have fairly dealt with the situation. It sounds like there may be extenuating circumstances here. Please reach out to me directly at support@studyfetch.com, attention: Dan.

Rated 1 out of 5 stars

Feels like a scam!! unreliable app and terrible support!

I used Studyfetch last year, and I would not recommend this app to anyone! I cancelled my subscription after my exams, yet motnhs later they charged me 96USD for another yearly plan. When I contacted support they refused to refund me, claiming that I didnt try to cancel. I even sent them screenshots from the chat history where I asked how to cancel, but they completely ignored that and sent the same generic copy-paste response as before. No real investgation, no accountability, no willingness to help. I have never experienced such unhelpful support!
The app itself is not worth the money either, its unreliable and full of bugs. Some of my files disappeared during the exam period ... So dont ever use this app for notetaking and remember to take screenshot when you cancel the subscription!!! They are more focused on taking money from students than helping them:)

September 24, 2025
Unprompted review
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Reply from Studyfetch

Hi Jasmin,

I wanted to follow up on your experience from three months ago. Once we discovered you had tried to cancel through the AI chat, we immediately processed a full refund. We understand the confusion now—the AI chat doesn't have access to subscription controls, but your intent to cancel was clear. We're genuinely sorry for the frustration this caused and have since made improvements to prevent similar situations.

Thank you for bringing this to our attention.

Dan

Rated 5 out of 5 stars

A wonderful study platform

Thank you to Dan S. and the IT team for resolving the issue with my account. You all worked so hard to help me keep track of my study sessions. Dan, I am grateful for all the help you provided and the constant communication.

Study Fetch is a great platform that helps me maintain a good study calendar and includes excellent training techniques to keep me engaged and successful in my classes.

September 18, 2025
Unprompted review
Studyfetch logo

Reply from Studyfetch

Hi Francis, thanks for the kind words. Hoping StudyFetch continues to help you succeed.

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