Study Medicine Europe Reviews 236

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Grateful to SME as they have gotten me accepted into a medical university in Romania to study Dentistry!! They have been a great help and have reassured that they will continue to be until graduation.... See more

Rated 5 out of 5 stars

SME is thorough. I worked with them for my medical studies at Varni Uni in Bulgaria. From the beginning of the process they were hands on with all the paperwork and their assistance did not stop at my... See more

Rated 5 out of 5 stars

really enjoyed working with SME. They were helpful and made the entire process of applying to med school in another country smoother and stress-free. My advisor also took the time to address all my co... See more

Rated 5 out of 5 stars

Without a doubt, this service stands out as truly remarkable. Their team is composed of skilled professionals who are more than willing to lend a hand in ensuring your success. Feel confident in askin... See more

Company details

  1. Business Services

Written by the company

Study Medicine Europe is the global leader in medical student recruitment. We are an official representative of the top and most affordable Caribbean Medical Universities and European Medical Universities, Dental Universities and Veterinary Universities located throughout Armenia, Georgia, Ukraine, Serbia, Romania and Bulgaria. We are affiliated with these universities via official partnership agreements.


Contact info

4.9

Excellent

TrustScore 5 out of 5

236 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

Sme offers transparent pricing and…

Sme offers transparent pricing and flexible payment options,ensuring that their services are accessible to a wide range of customers.The competitive rates combined with the high quality of service make it an excellent value of money

May 11, 2023
Unprompted review
Rated 1 out of 5 stars

Seems like a scam

I spoke to this company back in April and requested information about UK transferability. 3 times I received a call from an administrator who told me they couldn't answer the question and that an adviser would call back. However, I then received another call from an administrator who again told me someone else would call back. This happened 3 times. I have then sent questions on Whatsapp which went unanswered and left multiple requests for answers to basic questions about compliance with GMC regulations. It seems as soon as you start to ask questions they dont want to answer they ignore your request for information.

In response the the reply below;
I understand you may be frustrated with negative feedback but we spoke about this review on the phone. I explained the information was accurate at the time is was wrote. In fact you only called me after you received notification of my review. I stand by my comments made and hope you take feedback rather than attacking people who leave reviews. Good luck going forwards.

August 21, 2023
Unprompted review
Study Medicine Europe logo

Reply from Study Medicine Europe

Dear Mr. James Addison,

Thank you for taking the time to post a review about Study Medicine Europe®.

As you may be aware, SME is the biggest and most reliable UK Company in Medical student recruitment, with a proven track record in customer service of over a decade. Throughout the years, we have developed a customer-centric approach, which is based on the assessment and analysis of the feedback we receive from our students. Upon receipt of negative reviews such as yours, we track the customer, or prospective customer, go through our files to establish the validity of the review and understand the reason we have failed to deliver a satisfactory service.

In this case, going back to our records, we have discovered that the majority of the statements you have made in your post are inaccurate. You reached out to us for the first time on March 25th, 2023 and your appointment with one of our Academic Advisors was booked for April 4th, 2023. After a detailed consultation on the Medical programmes that interested you, a follow up email with links and information on the available programmes, the services we provide and the fees that apply, was sent to which you never replied back. Similarly, your Academic Advisor never received any communication or feedback from you (email or WhatsApp messages), until the 22nd of August 2023 when she contacted you in order to follow up about the nature of your complaints. Further, it appears that your questions have not only been addressed by your personal Academic Advisor, but also another two members of the SME team. A second Academic Advisor and a member of the Registration department also them communicated with you. So, in total, you spoke to three members of our team as we wanted to support you as much as possible providing the most analytical and accurate answers to each of your questions.

The question that springs from the above is why, although you never attempted any further contact with your Academic Advisor, you claim that she intentionally ignored you, implying that SME is either uninformed about important aspects of the Medical programmes we represent, or, even worse, intentionally misinforming potential applicants. What raises even more concerns is that you posted the same review on two different platforms which leads us to assume that the intention was not to share your experience, as every other genuine reviewer, but rather populate defamatory and incorrect information through different mediums. Kindly be informed that we do not tolerate this kind of slander and will report this review to trustpilot as malignant.

Regards,
SME Team

Rated 5 out of 5 stars

Great work

Great work! I am very thankful for their professional approach. I Highly recommend this agency!

May 3, 2023
Unprompted review
Rated 5 out of 5 stars

10/10 experience

Without a doubt, this service stands out as truly remarkable. Their team is composed of skilled professionals who are more than willing to lend a hand in ensuring your success. Feel confident in asking them any questions and get ready to make significant progress. I sincerely endorse their services without any hesitations.

May 7, 2023
Unprompted review
Rated 5 out of 5 stars

More than I expected

They really did more than I ever expected. I got into the program I wanted and I’m extremely grateful towards them. They guided me through every step and made me feel reassured about my path along them. It was a amazing journey. Thanks to everyone in the team.

May 2, 2023
Unprompted review
Rated 5 out of 5 stars

100% would recommend

Definitely one of the best service I have ever received. They are a team of professionals ready at your disposal and eager to help you achieve your goals. Don’t hesitate to ask them questions and get ready to succeed. I would recommend without second thoughts.

May 7, 2023
Unprompted review
Rated 5 out of 5 stars

As a medical student who pursued my…

As a medical student who pursued my studies through Study Medicine Europe, I can confidently say that they are the best in the business when it comes to helping students pursue their dreams of studying medicine in Europe.

From the very beginning, the team at Study Medicine Europe was incredibly supportive, informative, and efficient. They provided me with all the necessary guidance and support throughout the entire application process, helping me to narrow down my options, select the right program, and complete all the paperwork in a timely manner.

The team was always quick to respond to my queries and concerns, and provided me with regular updates on my application progress. They even helped me to secure a scholarship, which was a huge relief as I was worried about financing my studies abroad.

Once I arrived in Europe, the team at Study Medicine Europe continued to provide support and assistance. They helped me to settle in, showed me around the city and even introduced me to other students in the program. They were always available to answer any questions I had, whether it was about academics, accommodation, or anything else.

The education that I received through Study Medicine Europe was simply outstanding. The faculty members were highly experienced and knowledgeable, and the curriculum was comprehensive and challenging. I was constantly pushed to be my best and to strive for excellence.

Overall, I would definitely recommend Study Medicine Europe to anyone who is considering studying medicine abroad. Their expertise, professionalism, and commitment to helping students succeed are truly unparalleled. Thank you, Study Medicine Europe, for making my dream of becoming a doctor a reality!

December 16, 2022
Unprompted review

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