StudySmarter Reviews 702

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the platform for its user-friendliness and the simplicity of the application process, making job searching and applying quick and efficient. Many appreciate the clear guidance provided, which helps organize their job search and reduces uncertainty. The service is often described as excellent, with users highlighting the ease of uploading documents and the overall straightforward experience. However, some customers were dissatisfied with the subscription renewal process and raised concerns regarding billing practices. Additionally, a few people mentioned issues with the website, such as glitches when submitting city of residence from mobile devices or the inability to track applications. There were also concerns about outdated job postings and the accuracy of some advertised roles, with some reviewers expressing doubts about the effectiveness of application delivery.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, consistently praising the platform's ease of use and... See more

Website

Reviewers mention ambiguous feedback about the website. Many customers found the website easy to use,... See more

Application

Users describe positive interactions with the app, highlighting its ease of use and user-friendly interface.... See more

Service

Clients share positive opinions on service, frequently describing it as excellent, quick, and efficient. Many... See more

Subscription

Customers had negative experiences with subscription. Many reviewers reported issues with unexpected charges,... See more

Based on these reviews

Rated 5 out of 5 stars

Study Smarter, give you great advice when applying for that specific job. Help with key things to say on job application and help with CV if needed. No pop up ads or have to pay any fee to apply for t... See more

Company replied

Rated 5 out of 5 stars

I really found the simplicity impressive. During these times of searching for your career opportunities, it's nice to know that once you have your CV and Cover letter sorted, the application process i... See more

Rated 5 out of 5 stars

Quick and easy to apply. For some reason had a trouble with submitting the city of residence when applying from my mobile. No issues from the laptop. Thank you and lets hope I'll get a job.

Rated 5 out of 5 stars

Thank you very much for featuring this job listing, and for the additional tips you supplied to make my chances of getting the job as strong as possible. Much appreciated.

Company replied


4.7

Excellent

TrustScore 4.5 out of 5

702 reviews

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Replied to 86% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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Rated 5 out of 5 stars

The application process was smooth and…

The application process was smooth and easy to follow. The instructions were clear, the layout was simple, and uploading my résumé and documents was quick. Overall, a very user‑friendly experience. 5 stars!!

March 11, 2026
Unprompted review
Rated 2 out of 5 stars

Ineffectual website

I have applied for countless jobs via this site and it is of concern for the following reasons:
1. No acknowledgement emails are ever sent following submission of your application.
2. I never get an invite to job interviews for any role that I have applied for using this website.
It is potentially a scam site and just obtaining details such as mobile number and e-mail address.

March 11, 2026
Unprompted review
StudySmarter logo

Reply from StudySmarter

Hi Laura,

Thank you for sharing your concerns. We take feedback like this very seriously.

StudySmarter operates a legitimate learning and career platform. All job postings come from verified partner companies. We do not create fake listings, and we do not collect or sell applicant data. Applications submitted through our platform are processed according to the specific application flow of each listing, and in many cases, further communication or interview invitations are managed directly by the employer.

Confirmation emails may sometimes be blocked or filtered by email systems, but this does not mean your application was not submitted.

To help us investigate your experience further, please contact our job board support team at support@studysmarter-jobboard.zendesk.com with the job titles or links of the positions you applied for. This allows us to review your applications and ensure they were delivered correctly.

Best regards,
StudySmarter Team

Rated 1 out of 5 stars

FOURTH TIME THEY HAVE REMOVED MY…

FOURTH TIME THEY HAVE REMOVED MY REVIEW!!!!!! BE WARY!!!!! Scam company. Took down both my previous reviews as they reported it for being fake. A fake company that are stealing innocent people's information. I was exploring further job opportunities and found some that I applied for. Firstly, I never had email confirmation that I had applied for any of the roles (this is usually pretty standard). After not hearing anything at all, I reached out personally to the companies who informed me that they never received my application and that Study Smarter is a fake website and to report it immediately. At this point considering legal action against them

January 20, 2026
Unprompted review
StudySmarter logo

Reply from StudySmarter

Hi,

Thank you for your feedback. We take concerns about our job board very seriously.

StudySmarter operates a legitimate learning and career platform. All job postings come either from verified partner companies. We do not create fake listings, and we do not collect or misuse applicant data. Applications submitted via our platform are sent directly to the listed companies according to the application process of each posting.

We understand that you did not receive confirmation emails and that some applications did not appear to reach the employer. In some cases, confirmation emails may be blocked or filtered by email systems, or application flows may differ depending on the listing. This does not mean the platform is fake.

As we have not received any specific information from you via Trustpilot or email, we cannot verify your case. To investigate thoroughly, please contact our job board support team at support@studysmarter-jobboard.zendesk.com with the job titles or links to the listings in question. This will allow us to review your applications and ensure everything has been processed correctly.

Best regards,
StudySmarter Team

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