Subcold Reviews 2,344

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality, functionality, and stylish design, often noting their quiet operation and efficient cooling capabilities. Many consumers appreciate the ease of ordering and the prompt, well-packaged delivery service, with some highlighting the helpfulness of the staff and the overall positive purchasing experience. However, some customers also noted issues with delivery, including items being left unattended or with neighbors, and occasional delays. A few people experienced problems with product durability, particularly with some mini-fridge models ceasing to cool or developing internal noises, and expressed dissatisfaction with the company's response to these issues outside of warranty.

What people talk about most

Product

Customers had positive experiences with product. Many reviewers praise the quality and functionality of the... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising its speed and efficiency. Many... See more

Quality

Users describe positive interactions with quality. Many customers praise the build quality, noting products... See more

Order

Consumers find the ordering process to be positive. Many reviewers highlight the ease of ordering, with some... See more

Service

Reviewers mention positive feedback about service. Many customers praise the excellent and first-class... See more

Based on these reviews

Rated 5 out of 5 stars

A quality mini fridge - drinks chiller yes, but as it goes down to 3°- it is also safe for meat, fish and dairy (should you require...) - unlike a lot of others available. It is very quiet (slightly l... See more

Company replied

Rated 5 out of 5 stars

This beer fridge is awsome. Came on the day Subcold said it would and really well packaged. Extremely quiet and very quick to get to temperature. Don’t understand some of the negative reviews, they mu... See more

Company replied

Rated 5 out of 5 stars

Chosen because of good reviews for products and service and because it’s a UK company. 10% off first purchase also useful, ordering easy, delivery as promised. Just need to use drinks fridge at our b... See more

Company replied

Rated 5 out of 5 stars

Bought a Subcold Eco60F fridge more than a week ago. Small issue after it was delivered but their customer service was brilliant and I always think you can tell how good a business by how they react... See more

Company replied


Company details

  1. Appliance Store
  2. Refrigerator Store
  3. Water Cooler Supplier

Written by the company

Subcold: The Future of Tailored Cooling : Subcold is more than just cooling—it's an experience. Pioneering the intersection of precision, style, and reliability, we've set the gold standard for mini-fridges, wine coolers, beer fridges, mini bar's and personalised cooling solutions. Every product echoes our commitment to efficiency and elegance, meeting the unique needs of homes and businesses alike. Our reputation isn't just built on premium products but also on the trust and satisfaction of our customers. Dive into our Trustpilot reviews, and you'll quickly see why Subcold Ltd is the first choice for discerning cooling enthusiasts. Join us in redefining the cooling experience. Cheers to the future of chill! 🍷🥤🍺


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Tiny fridge 😊

Easy to use website, easy to order and arrived when it said it would. The colour was exactly what I thought it would be. Plugged it in and it got cold quickly. The perfect tiny fridge for kimchi!

February 13, 2026
Subcold logo

Reply from Subcold

Dear Abi,

Thank you for your lovely review 😊 We’re so pleased to hear you found the website easy to use and that your order arrived right on time

It’s great to know the colour met your expectations and that your tiny fridge cooled down quickly ❄️ The perfect little home for your kimchi – we love that!

We really appreciate your feedback and hope you continue enjoying your mini fridge.

Best Wishes,
Subcold Team

Rated 5 out of 5 stars

Faulty adapter on Subcold fridge replaced

The mobile fridge was a gift for my son for use at University. The fridge did not work from day one but once the problem was reported to Subcold they quickly diagnosed the fault and provided a replacement adapter immediately and now the fridge is operational.

February 23, 2026
Unprompted review
Subcold logo

Reply from Subcold

Dear David,

Thank you for taking the time to share your experience.

We’re really sorry to hear the fridge didn’t work from day one – that must have been disappointing, especially as it was a gift for your son heading off to university. However, we’re so pleased that once the issue was reported, our team were able to quickly identify the faulty adapter and get a replacement out to you straight away

It’s great to know the fridge is now up and running and keeping everything perfectly chilled ❄️ We hope it proves to be a reliable companion throughout your son’s time at university.

Best Wishes,
Subcold Team

Rated 5 out of 5 stars

Great quality design and build.

We are really happy to see a British made product, and really happy with the purchase.
The design is rock solid, and it's freezing produce properly, even on eco mode. Also, the screen temperature actually reflect the real temperature (unlike Alpicool and imitations). Excellent purchase. We have previously bought two portable 12v freezers, both Chinese models and one failed after 2 years (insulation failure) second, was sweating considerably
highlighting the poor "shell" construction of the newer models and lack of quality control over insulation. We were looking for quality build and hopefully a product that won't end up on landfill in 2 years, but Dometic is out of our price range. Can highly recommend, plus it's more efficient so uses less battery when you're out and about in your campervan.

February 23, 2026
Unprompted review
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Reply from Subcold

Dear Customer,

Thank you for your fantastic feedback!

We’re so pleased to hear you’re happy with the build quality and performance, especially that it’s freezing properly even on eco mode ❄️ and that the temperature display is accurate. It’s great to know it’s proving efficient and reliable for your campervan adventures 🚐.

We truly appreciate your recommendation and your support

Best Wishes,
Subcold Team

Rated 5 out of 5 stars

Pleased with replacement drinks fridge…

Chosen because of good reviews for products and service and because it’s a UK company. 10% off first purchase also useful, ordering easy, delivery as promised. Just need to use drinks fridge at our bowls club now to see if product lives up to expectations!

February 18, 2026
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Reply from Subcold

Dear Christine,

Thank you so much for your thoughtful review!

We’re delighted you chose us based on our product and service reviews, and that being a UK company made a difference too – that really means a lot. It’s great to hear the ordering process was straightforward, the 10% discount came in handy, and that delivery arrived as promised

We hope the new drinks fridge keeps everything perfectly chilled for your bowls club ❄️🥤 and lives up to all expectations once it’s in full use

Best Wishes,
Subcold Team

Rated 5 out of 5 stars

Good product works well

February 13, 2026
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Reply from Subcold

Dear Dave,

Thank you for your 5* feedback!

We’re really pleased to hear that the product is working well and doing exactly what you need it to do ❄️ That’s always lovely to hear.

Best Wishes,
Subcold Team

Rated 5 out of 5 stars

Recommended. A++

Great service, great communication, very quick delivery, great product at a great price. Recommended. A++

February 13, 2026
Unprompted review
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Reply from Subcold

Dear Agnes,

Thank you so much for the fantastic review – A++ is wonderful to see!

We’re delighted you’re happy with the service, communication and the quick delivery! It’s great to know you feel you received a quality product at a great price too. That’s exactly what we aim for.

We hope your fridge keeps everything perfectly chilled ❄️🥤

Best Wishes,
Subcold Team

Rated 5 out of 5 stars

We have purchased an ECO60F Freezer. And it is a great product

We have purchased an ECO60F Freezer to provide a bit of extra storage for frozen food. This is a delightful little unit which we have fitted inside a Larder cupboard. We are thoroughly pleased with it and the service we received from Subcold was superb.

February 12, 2026
Unprompted review
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Reply from Subcold

Dear Malcolm,

Thank you so much for your wonderful 5* review!

We’re absolutely delighted to hear that your ECO60F Freezer is providing the extra storage you needed and that it’s fitted perfectly inside your larder cupboard. It’s great to know you’re thoroughly pleased with the unit – it’s a brilliant little freezer for compact spaces ❄️

We’re also really pleased that you found our service to be superb. That truly means a lot to the whole team.

Best Wishes,
Subcold Team

Rated 5 out of 5 stars

Subcold Trek32 Portable Car Fridge

Option to deliver the cooler on a saturday was fantastic.
No issues unpacking and setting up the Subcold Trek32 Portable Car Fridge.

Tested it out and the temperature went from 18C to 1C in 25mins, fantastic product.

Has USB A and USB C ports and runs off a external power adapter.

February 14, 2026
Unprompted review
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Reply from Subcold

Dear Matthew,

Thank you for your brilliant feedback!

We’re so pleased the Saturday delivery option worked well for you 🚚 and that everything was smooth when unpacking and setting up your Trek32. It’s fantastic to hear it dropped from 18°C to 1°C in just 25 minutes – that’s seriously impressive cooling performance ❄️🥤

Great to know you’re making the most of the USB-A and USB-C ports too – perfect for keeping essentials charged while you’re on the go.

We really appreciate you taking the time to share your positive experience

Best Wishes,
Subcold Team

Rated 5 out of 5 stars

Love the fact that it locks so that my Beer is protected from my Teenager!

Early days but so far so good - Beer fridge looks good and has great capacity. Delivery was quick and it arrived well packaged so not too worried when the courier was a little less than gentle...
Love the fact that it locks so that my Beer is protected from my Teenager....

February 18, 2026
Unprompted review
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Reply from Subcold

Dear Richard,

Thank you for the great review – it certainly made us smile! 🍺

We’re so pleased to hear you’re happy with the look and capacity of your beer fridge, and that it arrived quickly and well packaged. Even if the courier was a little less than gentle, we’re glad it reached you safely and in perfect condition.

And yes – the lock definitely comes in handy for keeping those beers protected from curious teenagers! 😉

Thanks again for your 5* feedback

Best Wishes,
Subcold Team

Rated 4 out of 5 stars

All good

All good just needed a little adjustment on the door bracket.

February 13, 2026
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Reply from Subcold

Dear Paul,

Thank you for your review!

We’re really pleased to hear that everything is all good and that the door bracket just needed a small adjustment. Sometimes a little tweak is all it takes to get things sitting perfectly.

If you ever need any further assistance or have any questions, please don’t hesitate to get in touch – we’re always happy to help.

Best Wishes,
Subcold Team

Rated 5 out of 5 stars

Received a quality Subcold 90 24 hours…

Received a quality Subcold 90 24 hours from ordering.The delivery driver was on time and very helpful.

February 13, 2026
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Reply from Subcold

Dear Carole,

Thank you for your wonderful feedback!

We’re delighted to hear your Subcold Cave90 arrived within 24 hours of ordering – that’s the kind of speedy delivery we love to see! It’s also great to know the driver was on time and helpful.

We hope you’re enjoying your new fridge and that it’s keeping everything perfectly chilled ❄️

Best Wishes,
Subcold Team

Rated 5 out of 5 stars

Very well made, very functional, very practical.

Very well made, very quiet (although not completely silent) - haven’t measured the temperature officially but can say the 6l cools as much if not more than my large fridge in the kitchen, its simple, portable and practical - would recommend this to anyone looking to get a mini fridge at reasonable price, very satisfied and impressed with the product.

February 5, 2026
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Reply from Subcold

Dear Alexander,

Thank you for your 5* feedback!

We’re so pleased to hear you’re impressed with the build quality and practicality of your 6L mini fridge. It’s great to know it’s cooling so effectively ❄️ and that you’ve found it simple, portable and good value for money.

We also appreciate your honest note about the sound level – compact fridges are designed to be quiet, though not completely silent, so your feedback is really helpful.

Thank you for the recommendation – we’re delighted you’re so satisfied with your purchase.

Best Wishes,
Subcold Team

Rated 5 out of 5 stars

Easy ordering

Easy ordering, updates on delivery, and on time! 👌

February 11, 2026
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Reply from Subcold

Dear Angela,

Thank you for your lovely feedback!

We’re so pleased to hear you found the ordering process easy and that the delivery updates kept you well informed, and even better, that it arrived right on time! 👌

We really appreciate you taking the time to share your experience.

Best Wishes,
Subcold Team

Rated 4 out of 5 stars

Fridge

Nice fridge, does the job

February 4, 2026
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Reply from Subcold

Dear Ross,

Thank you for your lovely review!

We’re so pleased to hear you’re happy with your fridge and that it’s doing the job perfectly ❄️🥤 That’s exactly what we like to hear.

If you ever need any support or have any questions down the line, please feel free to reach out.

Best Wishes,
Subcold Team

Rated 5 out of 5 stars

Great Company

We are so happy with our wine cooler. This company is great and affordable prices. The customer services were really helpful and delivery of the fridge was fast. I would highly recommend this company.

November 3, 2025
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Reply from Subcold

Dear Sharon,

Thank you so much for your kind words!

We’re absolutely delighted to hear how happy you are with your wine cooler 🍷 and that you found our prices affordable. It’s especially lovely to know our customer service team were helpful and that your fridge arrived quickly!

Your recommendation truly means a lot to us.

Best Wishes,
Subcold Team

Rated 5 out of 5 stars

The cutest ice tray in my mini sub…

The cutest ice tray in my mini sub cold!…
Arrived next day, starting to give the big stuff away in my advancing years and this space saving miracle is all I need… quiet, simple open storage and options on where to keep it re its handy size.
Thank you

February 9, 2026
Subcold logo

Reply from Subcold

Dear Bev,

Thank you for such a lovely review

We’re so pleased you’re enjoying your new Subcold fridge, and we have to agree – the ice tray is a pretty cute addition ❄️ It’s great to hear it arrived the next day and that the compact, space-saving design is just what you need. Simple, quiet and easy to place anywhere – that’s exactly what we aim for.

Thank you again for your kind words, and we hope it continues to be the perfect little cooling companion for you.

Best Wishes,
Subcold Team

Rated 5 out of 5 stars

Ultra 15

Excellent service. Free next day delivery and very well packaged.
Fridge is very quiet and is ideal for our son's bedroom.

February 5, 2026
Unprompted review
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Reply from Subcold

Dear Steve,

Thank you for your wonderful feedback!

We’re delighted to hear you were pleased with the free next day delivery and that your Ultra 15 arrived safely and well packaged. It’s great to know the fridge is nice and quiet and perfect for your son’s bedroom ❄️

We really appreciate you taking the time to share your experience.

Best Wishes,
Subcold Team

Rated 5 out of 5 stars

Broken handle

I broke the handle on my portable fridge, contacted Subcold and they sorted me out with a new one. Great service

December 24, 2025
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Reply from Subcold

Dear Nigel,

Thank you for taking the time to share your experience.

We’re sorry to hear about the broken handle, but we’re really pleased our team were able to get you sorted quickly with a replacement. Providing straightforward and helpful support is exactly what we aim for.

Best Wishes,
Subcold Team

Rated 5 out of 5 stars

Excellent

Prompt delivery, packaging excellent.

February 7, 2026
Subcold logo

Reply from Subcold

Dear Customer,

Thank you so much for your excellent review! We’re delighted to hear your order arrived promptly and that you were pleased with the packaging 📦

It’s great to know everything met your expectations — we really appreciate you taking the time to share your experience.

Enjoy your Subcold product! 🧊🥤

Best Wishes,
Subcold Team

Rated 5 out of 5 stars

Fantastic Customer Service

I ordered a Subcold Super50 LED Beer Fridge last November and last night I took a bottle of lager out of the fridge and the power just cut out.....thinking it was the fuse, I replaced it....but the led light would not come on.I contacted Subcold today and they walked me through troubleshooting and guess what?.......little did I know that there is a on-off switch inside for the light and it was in the "off" position.......silly me must have knocked it off whilst getting the bottle out!!
The fridge itself is fantastic for keeping your drinks cold and it looks brilliant with the led light on... this is my 2nd purchase from Subcold after I gave my 5yr old Super 65 to my mother who is in a care home.
Thanks for your help guys with my little misshap!!

February 11, 2026
Unprompted review
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Reply from Subcold

Dear Customer,

Thank you so much for your fantastic review! We’re really pleased we could help you get everything sorted — and don’t worry, that little internal light switch has caught a few people out before 😊

It’s great to hear your Super50 LED Beer Fridge is keeping your drinks perfectly cold 🧊🍺 and looking brilliant with the LED light on. Even better to know your previous Super65 is still going strong after five years — that’s lovely to hear!

We truly appreciate your continued support and your second purchase with us. If you ever need anything at all, we’re always happy to help.

Best Wishes,
Subcold Team

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