Subdial Reviews 2,237

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 425 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the helpful and professional staff. Many people appreciate the competitive pricing for both buying and selling watches, and the overall user experience is frequently described as seamless and efficient. The products themselves are often noted for their excellent condition and accurate descriptions. However, some customers also noted an occasional issue with receiving a different watch model or size than initially described.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising the professionalism, efficiency, and... See more

Staff

Consumers consistently express high satisfaction with the staff, highlighting their professionalism,... See more

Product

Users describe positive interactions with the product. Many customers express delight with their watch... See more

Price

People report positive experiences with price, consistently finding fair and competitive offers. Many... See more

User experience

Customers consistently note positive experiences with user experience. Many reviewers describe the process as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Decided to sell my watch and asked a well known watch seller and buyer a price they offered me a figure and told me if it wanted servicing or anything the price would come off that figure I was not th... See more

Rated 5 out of 5 stars

Really superb experience of trading in and looking to boost from their fantastic watch collection. Wanted to drop off in person but need not have worried for next time via insured courier. Felt... See more

Rated 5 out of 5 stars

I have both bought or sold a number of watches with Subdial over the last couple of years. They keep in contact throughout the process and transactions are quick. Unlike many watch sites, they provi... See more

Rated 5 out of 5 stars

Another watch from my collection sold via the consignment service at a better net price than I would have got as a private seller. Subdial really takes all the hassle out of trying to sell a watch you... See more


Company details

  1. Watch Store
  2. Online Marketplace

Written by the company

Subdial is a home for watch enthusiasts to discover, manage and trade watches. We're turning the traditional dealer model on its head: our network-powered trading model allows users to take control of the collecting journey by accessing a global network of watches that aren't on the public markets.


Contact info

5.0

Excellent

TrustScore 5 out of 5

2K reviews

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Replied to 100% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Subdial were very easy to work with

Subdial were very easy to work with. They quickly gave me a quote; when I agreed to it, they arranged for a pick up and two days later deposited the exact amount into my bank account. I would definitely recommend them for selling a watch.

April 16, 2026
Rated 5 out of 5 stars

Brilliant company

Brilliant company. Honest and efficient. In an industry full of cowboys they stand out. Watch collected and checked promptly. Payment made with no issues.

April 16, 2026
Rated 5 out of 5 stars

Always an excellent service

Always an excellent service from Subdial, keeping you informed all the way through the process, I would highly recommend Subdial whether you are selling or buying a watch. Thank you very much

April 16, 2026
Rated 5 out of 5 stars

An amazing team

An amazing team, Ed Zach Robert just the name a few a big thumbs up to the guys they keep doing an amazing job that you’re doing thank you

April 13, 2026
Rated 5 out of 5 stars

I was slightly wary of sending my watch…

I was slightly wary of sending my watch away to a company I only heard of last week. I also thought that as they had offered 15% more than watch finder that there may be some haggling involved. I was wrong, was paid exactly what was offered and had the money in the bank within a week. Would probably have been sooner but for the Easter bank holiday weekend.

April 11, 2026
Rated 5 out of 5 stars

Excellent Service.

First time selling a watch. Very good offer and they made sale effortless arranging collection , very quick at doing checks when watch arrived next day and fast payment. Excellent communication all the way through.

April 10, 2026
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