I found this tool incredibly simple and easy to use. The free version already meets all my needs, and the transcription feature works surprisingly well. While I wouldn’t say it’s 100% accurate, I’m st... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Very intuitive and high quality output! I have been a daily user since early Jan 2025 and enjoy the ease of creating dual subtitled [original and target] videos. For the occasional hiccup, support ha... See more
Company replied
I’ve been using Sub Easy consistently for quite a while now, and it has completely simplified my workflow. Transcribing both audio and video content feels almost effortless the accuracy and speed are... See more
Company replied
It is very easy to use, and the non-paid version is enough to get all the advantage. The transcripts are very aligned and it includes several languages. I've tried several options and this is the one... See more
Company replied
Company details
Written by the company
SubEasy is a next-generation AI-driven platform offering automatic transcription and translation services.
Contact info
Hong Kong
- support@subeasy.ai
- subeasy.ai
4.6
Excellent
77 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Rating
Rating: 9/10
SubEasy.ai is impressively easy to use, with a smooth and intuitive interface. Uploading files is fast, and the platform offers excellent online storage—even for free users without a subscription, which is a big plus.
The audio-to-text transcription is generally very accurate. One small exception is Afrikaans: while supported and significantly improved over the past few months, it’s not yet perfect, and the occasional Dutch word still slips in.
Overall, a highly recommended tool—especially considering the value offered at the free level.
April 16, 2026
Unprompted review
Reply from SubEasy.ai
Thank you for the 9 rating and the detailed feedback! We’re thrilled you’re enjoying the platform and find the free storage useful.
We’ve noted your point about the Afrikaans-Dutch mix—we'll keep fine-tuning our models to get that language even more accurate. Thanks for recommending us!
Very nice
Very nice
The translation function is very good.
The timeline matching AI is in high accuracy.
April 15, 2026
Unprompted review
Reply from SubEasy.ai
Thank you so much for your kind words! We’re thrilled to hear that you’re enjoying the translation quality and the accuracy of our timeline-matching AI. Our team is dedicated to making video localization as seamless as possible, and feedback like yours keeps us motivated. Happy creating!
Very intuitive, efficient, and a real time-saver!
I’ve been using Sub Easy consistently for quite a while now, and it has completely simplified my workflow. Transcribing both audio and video content feels almost effortless the accuracy and speed are genuinely impressive. What I appreciate most is how smoothly it handles subtitles, especially when working with dual-language formats. It takes away what used to be a very time-consuming task and turns it into something quick and manageable. The interface is clean and easy to navigate, so you don’t need to spend time figuring things out everything just works. Overall, it’s been a huge productivity boost and a reliable tool I now depend on regularly. Definitely worth trying if you deal with transcription or subtitling work!
April 6, 2026
Unprompted review
Reply from SubEasy.ai
Wow, thank you so much for such a thoughtful and detailed review! ✨
We’re incredibly happy to hear that SubEasy has become a reliable partner in your workflow. It’s fantastic to know that our dual-language subtitle handling and overall speed have managed to turn a "time-consuming task" into something "effortless" for you—that is exactly why we built this tool!
Being a long-term user, your support means the world to us. We’ll continue to keep the interface clean and the accuracy high to ensure your productivity stays boosted.
Happy creating, and we’re always here if you need anything!
Best translation caption and dubbing program around.
Great transcription program and translation program. It'll pick up and transcribe audio that even I have a hard time understanding. This has way more languages included in it that Adobe Premiere and you can translate from one language to another in both text and voice dubbing. This is a fantastic program....even has languages for dubbing that YouTube doesn't have.
March 25, 2026
Unprompted review
Reply from SubEasy.ai
Thank you so much for such an incredible and detailed review!
We’re thrilled to hear that SubEasy is outperforming your expectations, especially with difficult audio and our extensive language support compared to other professional tools. Our team works hard to ensure that both our transcription accuracy and dubbing variety provide creators with the most flexibility possible.
Your support means a lot to us. Happy creating, and feel free to reach out if you ever have any suggestions!
Good software that does quality…
Good software that does quality transcription
March 4, 2026
Unprompted review
Reply from SubEasy.ai
Hi! Thank you so much for the kind words! We’re thrilled to hear that you’re enjoying the quality of our transcription. Our team is constantly working to improve accuracy even further. If you have any suggestions or need assistance with your projects, feel free to reach out anytime!
Overall OK but I notice after the…
Overall OK but I notice after the "upgrading", the accuracy of Cantonese recognition is lowered.
February 11, 2026
Unprompted review
Reply from SubEasy.ai
Hi, thank you for your feedback. We want to clarify that the AI models used in the Free and Pro versions are exactly the same, so the accuracy should remain consistent.
If you are not satisfied with the results of a specific file, we recommend selecting the "Advanced（進階）" model and trying again. If the issue persists, please contact us so our team can assist you in finding the best solution for your content.
Long loading, clickbait
really. REALLY long loading, like for absolutely 0 reason, also when i tried converting youtube to ogg, once it finished loading it ONLY prompted me to mp3 and told me to sign up, which even when i did IT STILL DIDNT GIVE ME THE CHANCE TO CONVERT TO .OGG
EVEN THO I NEED GOD DAMN .OGG
also, the previous time i tried installing something just for my mom, it was loading for SO long. like genuinely legit i wasted 1.5 hours waiting for that, afterwards realizing its stuck. then went to another website which easily converted the video in less than a minute
February 1, 2026
Unprompted review
Reply from SubEasy.ai
We sincerely apologize for the frustration and the time wasted. We are actively investigating the "stuck at loading" issue you experienced, as this is definitely not the intended performance.
Regarding the .OGG format: We want to clarify that OGG export is a Pro feature. It requires a Pro subscription to unlock, not just a free account signup. We apologize if the distinction was not clear on the interface.
translation not precise but it helps.
February 1, 2026
Unprompted review
Reply from SubEasy.ai
Thank you for your feedback! We're glad to hear that it's helpful for you.
We are constantly working to improve our AI's accuracy. If you are translating specific terminology, our Glossary feature (available in the Pro plan) can significantly improve precision. Thanks for using SubEasy!
First time using this application
First time using this application, nice experience
January 11, 2026
Unprompted review
Reply from SubEasy.ai
Thanks for the review! We're so glad to hear you had a nice first experience. Welcome to SubEasy!
I have all english subtitles right…
I have all english subtitles right away. It's amazing experience. Thanks for SubEasy.AI.
December 31, 2025
Unprompted review
Reply from SubEasy.ai
Thank you so much for your wonderful review!Your support means a lot to us. Thanks for choosing SubEasy.AI!
BEST Ai subtitle making for traditional Chinese
A overwhelming experience of Taiwanese Traditional Chinese subtitles making!
The builders really knows about what the users need!
SubEasy reduced the time of making and fixing subtitles like insane
It took me 3-6 hrs working time with Premiere Ai subtitles making,
and for SubEasy, it only takes me 1-2 hrs on it!!
What's crazy is SubEasy is for free.....
Thanks for the whole group, you're angels to me.
Even if it's not for free anymore, I'll pay for it if it comes with a reasonable price.
Thanks to the building group again!
November 4, 2025
Unprompted review
Reply from SubEasy.ai
This might be one of the best reviews we've ever received. Thank you so much for this feedback!
Your workflow from 3-6 hours down to 1-2 hours is the best validation we could ever get. That's exactly why we built SubEasy!
We're incredibly grateful for your support, and we promise to keep making the tool even better!
The automatic audio-to-text matching is absolutely brilliant!
I'm absolutely delighted to have discovered such an excellent text transcription website, particularly its ability to automatically match audio and video with text to generate ideal subtitles – it's simply marvellous! The speed and accuracy are truly outstanding. That's the best part.
However, the downside is that it's rather expensive. I believe this new era of AI should benefit more people, and the practicality and convenience of the products should also take into account users' purchasing power, not just commercial interests. Of course, if you feel the cost is manageable, that's perfectly fine. But considering the direction the world is heading, it should take into account people everywhere.
November 4, 2025
Unprompted review
Reply from SubEasy.ai
Thank you for your detailed feedback! We're delighted that the automatic audio-to-text matching feature is working so well for you.
We also truly appreciate your important perspective on pricing. The cost directly relates to the high-performance AI models needed to achieve the speed and accuracy you highlighted. We are constantly exploring ways to optimize this, and feedback like yours is crucial. Thanks again!
Le tool mérite la note la plus…
Le tool mérite la note la plus importante. Level up and never stop la team.
Je le trouve top a tous points de vue.
Moi je l'utilise certes occasionnellement depuis 1 an, mais, je suis entierement satisfait.
Merci la TEAM
October 25, 2025
Unprompted review
Reply from SubEasy.ai
Un immense merci pour ce retour incroyable et pour votre fidélité depuis un an ! Savoir que vous êtes "entierement satisfait" et que vous trouvez l'outil "top a tous points de vue" est notre plus belle récompense.
Et pas d'inquiétude, nous prenons votre "Level up and never stop" très au sérieux ! Merci encore pour vos encouragements !
It's a very great product to do…
It's a very great product to do subtitle for the videos. Easy to use. I am a pro user. The team is willing to listen to the customer to enhance their product.
October 23, 2025
Unprompted review
Reply from SubEasy.ai
Thank you so much for your support as a Pro user! We're delighted you find SubEasy easy to use and great for your subtitles. We're committed to listening to feedback just like yours to keep improving, so we truly appreciate you sharing your experience.
Good accuracy and ui.
October 17, 2025
Unprompted review
Reply from SubEasy.ai
Thank you for the wonderful feedback! We're so happy you're finding the accuracy and UI to your liking.
The translation quality and conveBest subtitle translator I’ve used—great quality and super convenientnience…
The translation quality and convenience are better than any subtitle translation service I’ve used so far. I especially like that you can adjust the subtitle length—it feels like they really understand what users want. I also love how they immediately incorporate requests.
September 14, 2025
Unprompted review
Reply from SubEasy.ai
Thank you so much ! It means a lot to hear that SubEasy is the best subtitle translator you’ve used. We’re glad features like adjustable subtitle length and quick updates to user requests are making a difference for you. We’ll keep listening and improving to deliver even more value.
I found this tool incredibly simple and…
I found this tool incredibly simple and easy to use. The free version already meets all my needs, and the transcription feature works surprisingly well. While I wouldn’t say it’s 100% accurate, I’m still very satisfied with the results. Highly recommended for anyone looking for a hassle-free solution!
July 11, 2025
Unprompted review
Reply from SubEasy.ai
Thank you so much for your thoughtful review! We’re glad the free version meets your needs and that you’re satisfied with the transcription results. We’ll keep improving to make SubEasy even more accurate and hassle-free for you.
The best one out there
It is very easy to use, and the non-paid version is enough to get all the advantage. The transcripts are very aligned and it includes several languages. I've tried several options and this is the one I keep coming back to.
July 5, 2025
Unprompted review
Reply from SubEasy.ai
Thank you so much for your thoughtful feedback! We’re thrilled to hear SubEasy stands out for you and meets your needs across different languages. We’ll keep working to deliver even more value and a great experience for all users.
Fantastic!
July 3, 2025
Unprompted review
Reply from SubEasy.ai
Thanks! We’re glad you’re enjoying SubEasy.
Reply from SubEasy.ai
Thanks! Happy to hear it was helpful.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.