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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers praise the platform for its effectiveness in helping artists get their music heard and connect with curators. Many highlight the user-friendly interface, the quality of feedback received, and the ability to find suitable curators through smart filters. People appreciate the transparency of the process and the genuine connections fostered, leading to playlist placements and valuable insights for improving releases. However, some customers also noted that curator feedback can be inconsistent, with some providing less helpful insights or rejecting music without clear reasons. A few other people also felt that the genre diversity on the website is limited, catering mostly to radio-friendly music, and that some playlists are small or offer only temporary placements.

What people talk about most

User experience

Customers consistently note positive experiences with user experience. Many reviewers highlight the... See more

Social media

Users describe ambiguous interactions with social media. Many reviewers find it a worthwhile tool for music... See more

Website

Consumers find the website experience to be ambiguous. Many reviewers praise the site as user-friendly,... See more

Service

Reviewers highlight ambiguous aspects of service, with some praising it as a serious and honest platform that... See more

Product

People report ambiguous experiences with product. Many customers find it a regular part of their release... See more

Based on these reviews

Rated 4 out of 5 stars

I'v had significant success on SubmitHub. That said, curators can be a hit or miss. On one hand there a few who give excellent feedback that could improve future work. Others provide feedback that is... See more

Rated 4 out of 5 stars

The "least worse option" to promote your music online. It's great but it's mostly small playlists and sometime curators don't give you a valid reason to refuse your music (e.g. taste even though your... See more

Company replied

Rated 4 out of 5 stars

It's a serious and honest service, and I really like it. If I had to improve something, perhaps I'd expand the music genres for a more detailed selection and allow users to listen to the entire song b... See more

Rated 5 out of 5 stars

Submithub has been a game changer for the growth of my music career. As a producer and DJ, I've been able to amplify my music to fans. As a curator, its been amazing to hear such beautiful tracks... See more


Company details

  1. Music Management and Promotion

Written by the company

We help musicians connect with curators. Our goal is to make it transparent and easy, but we can't promise guaranteed success. Curators are picky and often to the point. The space is highly competitive and you need to have tough skin.


Contact info

4.2

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 81% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Super Transparent

Submithub goes above and beyond to put the important information in everyone's hands. They do a great job of connecting artists and promoters.

July 29, 2025
Unprompted review
Rated 1 out of 5 stars

Rubbish

Rubbish, artists don’t wast your money, site only benefits curators, curators getting payed all day long to reject songs, just another site which is designed to be not in favour to the artist.

July 29, 2025
Unprompted review
SubmitHub logo

Reply from SubmitHub

Hey Mark, we try really hard to balance the interests of both curators and artists.

The average approval rate on the site is currently ~30% though it varies by curator.

For each listed curator, you can see exactly how often they share, where they share, and what kind of engagement those shares get.

We try to be as transparent as possible about how everything works with the goal of helping artists and curators alike.

Rated 5 out of 5 stars

Submithub is legit.

I've had a great experience using SubmitHub to promote my music. The platform offers a wide variety of curators, and what really stands out is the transparency, you can clearly see who you're submitting to, along with their preferences and track records. I really appreciate that most curators actually take the time to respond with feedback, even when they don’t accept the track. That kind of direct input is rare and incredibly helpful.

Pricing is totally reasonable too, especially considering the exposure and insight you get. If you're looking for a streamlined, get your music in front of real people and playlists, SubmitHub is well worth checking out.

July 28, 2025
Unprompted review
Rated 5 out of 5 stars

One of a Kind

SubmitHub is a very unique place for getting feedback on your music. If you enjoy thinking about music, it opens out as a pool of people around the world who can comment on your work on the Hot or Not function. It may even give you new ideas for other things you want to make. The paid part where I have sent songs to curators has consistently gained me invaluable coverage by taste makers which is part of encouraging you to keep making music. From the experience of putting six songs through their processes, I can see Jason the founder is very on it, attentive and present. You have to bring your open mind and your tough skin though, but it is preferable to radio silence. I think it’s really great.

July 23, 2025
Unprompted review
Rated 5 out of 5 stars

Jason and the guys are great

Jason and the guys are great, very supportive of musicians and they also provide a social hub for like minded people to assist and discuss things.

The tech is leading edge and constantly being improved in what is now a very fast changing environment. I would recommend that any budding musician or band on the rise check them out.

June 30, 2025
Unprompted review
Rated 1 out of 5 stars

I got totally ripped off on this…

Disappointing to say the least. The platform is disgracefully bad. My team spent $100 and got nothing but rejections and responses from halfwits saying the music was great but always led to a dead end.

As others have said, I believe some responses were copy and pasted, or some form of AI.

Very suspect indeed with poorly written feedback that didn’t even make sense most of the time.

I wished to have read these reviews from others having the same experience.

Submithub are more about their curators cashing in than promoting music. Run away and don’t look back.

You live and learn, I guess.

July 9, 2025
Unprompted review
SubmitHub logo

Reply from SubmitHub

Hi Lee, sorry to hear you had a bad experience. The site-wide average approval rate is about 30%, but that's just an average, and it doesn't mean everyone's going to find the success they're looking for.

Ultimately a lot of it is dependent on the song, but getting the genres right and targeting the correct curators is also an important part of finding success. When starting out, we typically recommend a smaller budget of ~$20 and a focus on curators with higher approval rates within your genre. If that proves successful, it's good to expand.

I've reached out to see if I can take a closer look at your results and whether there's something that could have been done differently.

Also, there is *no* AI or copy-pasting. If there was, you probably wouldn't have had "poorly written feedback that didn't make sense" :)

Rated 5 out of 5 stars

Submithub is easy to use

Submithub is easy to use and I've been getting a lot of positive and interesting reviews that I'm planning to use to promote my music. I've also gotten accepted to a few playlists. Got a bunch of declines as well but most had decent explanations for the decline. It's a good idea to deep listen to playlists before submitting.

July 14, 2025
Unprompted review
Rated 1 out of 5 stars

its a scam! DONT GIVE YOUR CREDIT CARD INFO!!

its a scam folks! they put you on AI generated fake playlists. there is no phone number. good luck getting in touch with them. if you do decide to try it, make sure NOT to give them your credit card info. I had to have my bank cancel them since there is no way to talk to them on phone.

February 3, 2025
Unprompted review
SubmitHub logo

Reply from SubmitHub

Hi, we're a small team, not a mega corporation. We do not have a phone number.

Instead, you can open a ticket on the site at submithub.com/help/ticket (~1 hour response time) or email jason@submithub.com any time. There's a 'support' button at the bottom of the page and in the menu for this, which is standard practice.

And we do *not* have AI generated fake playlists. That's completely made up. If you'd like to contact me, feel free.

Rated 5 out of 5 stars

Very interesting

Very interesting, very effective, and highly recommended. Fast and reasonably priced. Plus, they talk to you and you feel cared for at all times. I give them 5 stars.

July 8, 2025
Unprompted review
Rated 5 out of 5 stars

Great Platform for Independent Artists!

SubmitHub has significantly streamlined the process of promoting my music. The platform is intuitive, transparent, and efficient, connecting me directly with influencers and curators relevant to my genre. Responses are prompt, constructive, and helpful, providing valuable insights into my work. Highly recommended for artists looking to increase their reach!

June 8, 2025
Unprompted review
Rated 4 out of 5 stars

The only drawback to an otherwise…

The only drawback to an otherwise positive experience is that some reviewers don't take the reviews seriously, but I suppose that's inevitable when musicians evaluate one another in order to receive reviews. Some people don't give; they just expect to get.

July 3, 2025
Unprompted review
Rated 1 out of 5 stars

Avoid Wasting Your Time and Money on SH

Sent another review cause I can’t see my previous one. From my experience, I’ve sent my tracks to about 5 curators (Maybe more, I can’t remember cause I haven’t been on a disgrace of a music promo site in a long time), which none of them accepted. They just will reject every song you send them and they only playlist the ones that they already have (They never playlist any new songs being sent). Its actually robbery when you have your money stolen just for some person who has no musical knowledge to tell you if its good or bad. Apparently the approval rate of SH is 31% which is kind of hard to believe, its more like they take your money just to get an “It doesn’t sound good so we’ll have to reject your song” without giving them a chance to be heard. Shame on all of these “so called” curators and everyone behind this site. In other words, never ever spend a single penny on SubmitHub.

June 4, 2025
Unprompted review
SubmitHub logo

Reply from SubmitHub

Hi, the site-wide average of 31% is real. You can see who they're sharing, where they share, how often they share, and what kind of engagement each share gets.

Rated 1 out of 5 stars

I doubt there are any curators.

I assume the curators are on this website to make a little money, and that's all they do.
I've shared my music 40 times, and the reviews have been excellent and polite... but in the end, no one shares.
This endgame is surprising.

My music is streaming everywhere and a little help is of course welcome from everyone on this site.
But in the end, nothing happens.

Avoid this scam site and note down the names of the fake curators, you'll save money.

June 29, 2025
Unprompted review
SubmitHub logo

Reply from SubmitHub

Hi Etienne, you can see exactly how often each curator shares, where they share, and what engagement they get. The site-wide average is 30% right now.

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