Suboptimal Skate Shop Reviews 97

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Always the best service from Suboptimal. Super friendly, super knowledgeable, fast delivery and great prices. Nothing is too much effort. Not all Skateshops are created equally. They fully cont... See more

Company replied

Rated 5 out of 5 stars

Purchased a t-shirt, keyring and bolts and the order came fast with everything inside securely packaged. While a magazine for a good read and stickers are always nice (and the suboptimal stickers lo... See more

Company replied

Rated 5 out of 5 stars

Helpful, friendly, been shopping with them for a good while would give them 5 stars best skate shop around lovely boards great service, always eager to help, delivery prompt and fast..

Company replied

Rated 5 out of 5 stars

Fab experience with Suboptimal Skate Shop, I wish every store was as helpful. Quick and friendly response from Chris when I queried faster delivery options, and kept updated about delivery. Will defin... See more

Company replied

Company details

  1. Skate Shop
  2. Skateboard Shop

Written by the company

We’re an independent skater owned skate shop who sell skateboard hardware, clothing, shoes and other skateboard related stuff. We’ve got loads of brands that we stock and always try to be as helpful as we can when it comes to dealing with customers. We are skateboarders with a skate shop so we can help you get started with your skateboarding or suggest what works well to already established skaters.


Contact info

4.8

Excellent

TrustScore 5 out of 5

97 reviews

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Rated 5 out of 5 stars

Excellent service

Competitive pricing with some great deals to be had! Super friendly, helpful service! 5 stars of awesomeness!

June 21, 2025
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Reply from Suboptimal Skate Shop

Thanks for the great review, Grant!

Rated 5 out of 5 stars

Brilliant products on an easily to…

Brilliant products on an easily to navigate website. Swift delivery, we are really pleased with our new board.

June 11, 2025
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Reply from Suboptimal Skate Shop

Thank you for the kind words, EE!

Rated 5 out of 5 stars

I am no spring chicken!

I am no spring chicken any more and asked for some advice to get back in to it. Chris really helped and I am blown away by the knowledge and service.

May 7, 2025
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Reply from Suboptimal Skate Shop

Anytime, Toby! Thanks for the kind words!

Rated 5 out of 5 stars

Fast delivery

Fast delivery, well packaged, great sale price

May 1, 2025
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Reply from Suboptimal Skate Shop

Thank you! 👊🏻

Rated 5 out of 5 stars

Great service as always

Great service as always! Deck arrived promptly & well packaged. Always a pleasure to buy from Suboptimal!

March 29, 2025
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Reply from Suboptimal Skate Shop

Cheers Dave!

Rated 5 out of 5 stars

Super service.

Purchased 4 decs from Mr T at suboptimal. Really great service, fast shipping and very well packaged. I would highly recommend suboptimal to others and wouldn’t hesitate to buy from here again.👌

March 29, 2025
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Reply from Suboptimal Skate Shop

Thank you!

Rated 5 out of 5 stars

Reasonable priced and quick

Reasonable priced, large selection and quick delivery. With a cheeky little sticker

March 18, 2025
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Reply from Suboptimal Skate Shop

Thanks for the business, Shaun!

Rated 5 out of 5 stars

Suboptimal by name, but NOT by nature

Always the best service from Suboptimal.
Super friendly, super knowledgeable, fast delivery and great prices.
Nothing is too much effort.
Not all Skateshops are created equally.
They fully contradict the name of their shop by giving nothing but optimal service.
Big up Suboptimal Skateshop.

March 15, 2025
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Reply from Suboptimal Skate Shop

Thank you for the kind words, Steve!

Rated 5 out of 5 stars

All good

The transaction went well and delivery arrived quickly and efficiently. The parcel was well packaged. I received a nice bonus in the form of a newspaper and a couple of stickers. I am very satisfied

March 10, 2025
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Reply from Suboptimal Skate Shop

Hey Michal! We're glad you're happy with your order and thank you for ordering with us! 👊🏻

Rated 2 out of 5 stars

Sent wrong item

Sent wrong item. I'm guessing deliberately as they didn't have any stock of the one we ordered. Trying their luck it would seem. Agreed a refund on return. I returned item and let them know. No response. I sent them proof of postage. No response. Thank goodness for PayPal!

March 7, 2025
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Reply from Suboptimal Skate Shop

Hi Alanna, Thanks for taking the time to leave us a review.

We are sorry your experience with us wasn't positive. We're a tiny independent business run completely by two members of staff, so apologies if it took a little longer then expected to process your return.

Our returns process, which is available on our website, states full refunds on receipt of the original items, we also refunded the shipping and paid for your returns label at our expense as it was our stock listing that caused the error.

The item was received Friday, 3 days after it was posted back to us, but as a paypal dispute had been opened before the item had been returned we had to spend 3 hours on the phone to them to get the transaction unfrozen so that you wouldn't have to wait 5-7 working days to receive your refund - but we GUESS that's just how LUCKY we feel to go the extra mile for our customers.

Thank goodness for patience :)

Cheers,

SUBOPT

Rated 5 out of 5 stars

Top top top

Top top top! Really quick delivery, gripped my new deck like an absolute pro.

November 24, 2024
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Reply from Suboptimal Skate Shop

You're welcome! And welcome back any time! 👊🏻

Rated 5 out of 5 stars

Ordered Thrasher magazine hooded top…

Ordered Thrasher magazine hooded top and t-shirt best prices, should have picked up really!
Ordered at 10:30 arrived at 12:30! Thank you for personal delivery! Amazing stuff and came with skateboard magazine as well. Will visit the shop hopefully soon!

November 12, 2024
Unprompted review
Rated 5 out of 5 stars

Quick

Quick, easy and efficient.

November 6, 2024
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Reply from Suboptimal Skate Shop

Thank you Stuart!🙏🏻

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