It took longer than I expected to receive the order, but I did appreciate receiving frequent shipping updates. It arrived neatly packaged in perfect condition. The hat itself is very cute, but I have... See more
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Company details
Written by the company
Welcome to our store! We are a global e-commerce platform specialising in delivering high-quality, unique products right to your doorstep.
Contact info
239 Eastern Avenue, 72701, Fayetteville, United States
- support@subsistenceed.com
- subsistenceed.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 15% of negative reviews
Typically replies within 1 month
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Scam
Scam! I have never received my order. Customer service lies about my order, I can’t get my refund.
SCAM ALERT
SCAM ALERT! Stay Away from this company. Subsistenceed has Chinese courier Mark your package as delivered and it is not delivered. I never received my package and they never helped to solve the problem. I have now done my research and have found many others like my situation. Consider yourself warned I wish I knew this before.
I would NOT recommend this company for…
I would NOT recommend this company for one second. They are scammers, they sent me an entirely wrong order, after waiting over a month. When I contact their customer support, they offered me $5.00 in compensation on a $50.00 dollar order, claiming it would be too expensive for me to send the items back. I would never have ordered the garbage they sent to me, not by a long shot. I will be fighting this with my bank as being fraudulent, but in the meantime, I want others to BEWARE of this company! They are not to be trusted! And if I could give "no" stars I would. Your company is despicable.
This is a bait and switch they show you…
This is a bait and switch they show you one product and deliver a complexly differfent one!! Do not buy anything from thia company!!!
Bad quality
Bad quality. The product doesn’t fulfill their claims at all, their saving on materials and quality makes final products lack the desired look that they advertise.
Unit purchased was defective
Unit purchased was defective, and company claims they cannot possibly tell when it might have broken. Do not purchase from here.
Don’t trust this company
Don’t trust this company. My invoice had one dollar amount, but they billed my credit card another amount. After a month of waiting email shipping update, the email said delivered but I never received it. I went back and forth with customer service with no help or solution. I disputed the charges with my bank and at least got my money back. Don’t trust this company. -(
I ordered silk flowers from Subsistence…
I ordered silk flowers from Subsistence June 7th 2025. First of all they charged me $20.71 more than they were supposed to and it was a hassle trying to get it back. Then it took 31 days to receive my order. When I did receive it, there were many flowers and branches that had fallen off when I opened the package. Now I’m finding flowers that have blown off in my yard and the edges are unraveling. Not impressed.
Unhappy Plant Buyer
I am giving them a 1 star, but truth be known they deserve no stars. Customer service people must be ignorant or play at being stupid. I have been trying to get across to them that the package that was delivered to my home wasn't what I ordered. So, I give them proof of the company it came from in a picture and a different tracking number from their. Still they insist that I got my package. Offered me $5, 8. No I want my full refund. But, after reading some of your reviews this is money I have lost...I guess
Terrible product!
Terrible product!! It is a scam!!
Do not buy it!! The customer service is non existence, I keep on asking for the return label for a refund and there is no answer, terrible company!!
Terrible product and extremely bad customer service.
This company sell a product called Body Perfector.
It is absolutely terrible.
It looks like zinc sitting on your skin.
I bought two different colours in my first order to make sure I at least bought the correct colour for me, but neither colour looked good.
The product is like a waxy paint.
Not nice at all.
I asked to send the product back and they wouldn't let me.
They asked me fir photos of the product and barcodes from both packets, which I gave them.
Then they agreed I actually bought their product, which cost me $51.44 USD and refused to give me the return address.
They insisted that the postage would be too costly and so offered me to keep the product which is unusable and give me $5.
When I asked for the return address, they then offered me $8. No address given.
This business is a scam.
The product I purchased was unusable and I was refused the right to the return address.
I'm pretty sure its because they are not actually in the US where they say they are.
Don't waste your money buying from this store.
Don’t buy anything from this company
Don’t buy anything from this company! Ordered items told one price on order but debit card was charged $20 more. No phone number to call. Support emailed and said it would take 2-3 days to resolve. Don’t trust this company have yet to receive refund or order. RIP off company!!!!
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