Suds Online Reviews 

45
TrustScore 1.5 out of 5

1.4

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Rated 1 out of 5 stars

If I could give zero stars I would. This ‘company’ is a bunch of scammers and supply faulty goods then refuse to take them back and refund. They don’t listen which leads me to believe they don’t under... See more

Rated 1 out of 5 stars

Ordered non-chlorine shock via Amazon. Product arrived in two padded envelopes, leaking, no childproof tamper seal and Suds Online don’t seal this chemical!!! and only just over half full (250grams s... See more

Rated 1 out of 5 stars

Placed an order, money taken and email received. Then heard nothing, a week an a half later I emailed to ask about my order, my money was refunded but no explanation or apology. Doesn't seem like a bu... See more

Rated 1 out of 5 stars

Received the wrong size product, supposedly Mica barrier for Russell Hobbs Microwave. Not only wrong size but doesn't appear to be Mica, which I know when I see it. Also no response to email sent a... See more

Company details

  1. Electronic Spare Parts and Components Store
  2. Day Spa

Information provided by various external sources

For all your home and garden needs. We supply genuine & replacement spare parts and accessories at low prices. We have access to over 1,000,000 products. With next day delivery available on many.


Contact info

1.4

Bad

TrustScore 1.5 out of 5

45 reviews

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1-star

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1.4

All reviews

(45)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Perfect parts

The parts we needed arrived in perfect condition. They were accurately addressed and well packed. The service could have been better if the parts had arrived the next day in line with what we paid. I did query this but didn't hear anything back.

Happy to use again.

January 22, 2016
Unprompted review
Rated 5 out of 5 stars

miele like vacuum bags

Excellent product,great price, free quick delivery. Cannot praise any more than that. Would not hesitate to buy other products from suds online .

December 3, 2015
Unprompted review
Rated 5 out of 5 stars

Great Service

Bought a set of carbon brushes for a job at a great price. Prompt delivery will definitely use again

December 1, 2015
Unprompted review
Rated 5 out of 5 stars

Fantastic service

I purchased a product from Suds Online which was an easy, fast and efficient service.
Unfortunately I received the incorrect part, bottom basket wheels instead of top basket wheels for a dishwasher. My email enquiry was replied to immediately, a new set sent out with no need to return the wrong ones and a 10% future discount.
I think you tell the quality of a supplier when things go wrong. I believe I have high expectations of customer service but they definitely exceeded my expectations.

October 26, 2015
Unprompted review
Rated 3 out of 5 stars

Good,but no cigar

Very quick delivery,
Problem was that the brushes mount at an angle to the armature.
And should be one left and one right....Both brushes were the same hand ...!
The wrong handed one is clacking away....until it "turns" into an opposite hand.
Please check before you dispatch to other customers.

October 19, 2015
Unprompted review
Rated 5 out of 5 stars

promptness!

As I'm living in Ireland I find some uk sellers take advantage of currency difference and postage. Also long delay from placing the order to getting delivery. Suds, however, ticked all the right boxes with excellent and prompt delivery. I would recommend Suds to any potential purchaser and will certainly have no qualms in availing of their services should the need arise in the future.

September 21, 2015
Unprompted review
Rated 1 out of 5 stars

Rude, Dishonest and VERY SHADY

Returned an order and they were rude from the outset and never got a refund.

After finally locating a land-line number I phoned it only to be greeted by a poor couple that had been receiving upset calls like mine for 3 YEARS!

They told me that they have repeatedly asked Suds-Online to remove the number from their web site and other marketing, only to get told that it's not there responsibility and they would not!

I have never known problems like this in my life of dealing with companies.

I can't get hold of them at all everything I try is a dead end. I feel I now have no option but to go to the premises and collect what they owe in person.

AVOID, AVOID, AVOID

September 19, 2015
Unprompted review
Rated 5 out of 5 stars

Happy

I made the purchase of a VAX filter from suds online quite some time ago and if If I'm honest I had forgotten about my purchase until nudged. Suds online were very competitive with price, I did a lot of running around for this item after my husband helped me out by emptying out the vac just as the bin men arrived taking the filter with them. Their service and delivery was exceptionally fast and I would highly recommend them

September 16, 2015
Unprompted review
Rated 5 out of 5 stars

Dolce Gusto capsule holder

Excellent service and item delivery as described. I was kept informed of the delivery progress at each stage,so would highly recommend this company.

September 15, 2015
Unprompted review
Rated 5 out of 5 stars

Quick delivery and a great price

This it am is advertised as for another make of dishwasher but should be advertised as universal as it fits my beko and no doubt would fit other makes aswell but still a good price for a good item.
Would use again

September 15, 2015
Unprompted review

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