We purchased a gorgeous bed. First we orderer free material samples. Choose the right for us rich chocolate colour. Delivery guys contact us shortly after that they arrange suitable date for us. We h... See more
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Review summary
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Reviews shaping this summary
Excellent company to deal with from start to finish, beautiful bed, headboard & mattress. Made and delivered in just a few weeks, the delivery men were great even though it had been a really long d... See more
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I’ve deliberately waited to give a review until I was satisfied the bed is as good as it looks. I’m so happy with it. Customer service was excellent with advice on sizing, style and colour. Very acc... See more
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The range of headboards, fabrics and colours is impressive. I was really pleased with the samples I received. I was even given some extra samples that your considerate staff member thought I may... See more
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Company details
About Sueno
Written by the company
Discover the epitome of bedroom elegance with Sueno, a family-owned Yorkshire brand that has been mastering the art of luxury beds and bedroom furniture for over 30 years. Our exclusive range includes divan beds, ottoman beds, upholstered headboards, and mattresses, all crafted to provide unmatched comfort and style. At Sueno, we merge traditional craftsmanship with contemporary design, delivering products directly through our online store to ensure premium quality at outstanding value. Experience personalized service and expert guidance as you transform your bedroom into a sanctuary of luxury and relaxation.
Product Guarantees
Your Peace of Mind
We are committed to providing high-quality products that meet your expectations. To ensure your peace of mind, we offer two types of guarantees: a 5-Year Bed Guarantee and a 1-Year Wear and Tear Guarantee. It's important to familiarise yourself with the coverage, exclusions, and conditions of these guarantees to understand your rights as a valued customer.
Contact info
Bretton Street, WF12 9DB, Dewsbury, United Kingdom
- 01924456330
- sales@sueno.co.uk
- sueno.co.uk
4.9
Excellent
3K reviews
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Highly recommend.
Excellent company to deal with. Kept updated at all times and delivery crew were first class installing the bed and removing packaging.
April 13, 2026
Reply from Sueno
Thanks, Michael!
Fantastic service and beds
From point of enquiry, to order and delivery the staff were really helpful. They rearranged my delivery date due to an injury when needed. Set up was quick neat and tidy and the bed looks amazing.
April 2, 2026
Reply from Sueno
We are pretty flexible on delivery so when the unexpected happens we hope that we can adapt to suit our customers needs. In this case we did! Thanks for sharing.
Reply from Sueno
Thanks for your feedback.
Excellent service throughout
Excellent service throughout, from ordering to delivery, and a bed of outstanding quality. Would highly recommend.
March 30, 2026
Unprompted review
Reply from Sueno
Thanks for your recommendation, Isabel.
Another positive experience. This is my second purchase from Sueno…
This is my second purchase from Sueno and their customer service is excellent from order to delivery.
April 2, 2026
Reply from Sueno
Thanks for returning, Jacqueline. Maybe a third? ;)
Amelia Upholstered Headboard super king size
had done a lot of research to find a new elegant bed head, and having read your reviews decided to go for it, absolutely thrilled, looks fabulous, didn't have to wait long for delivery, great customer service
thank you
March 10, 2026
Would highly recommend
Very easy to order on the phone. Phone operator offered excellent advice. Bed was delivered when I preferred. Quality of bed is super and the fabric luxurious. Can easily be designed on line to meet personal specifications. Overall excellent product and service would highly recommend.
March 5, 2026
Amazing experience, will definitely order from them again.
I ordered some fabric samples from their website which arrived really quickly and with a lovey note to say they’d added some more for me to look at too. After choosing the fabric we placed the order online and the day after I received a call to let me know the exact timescales of when my bed would be ready and that the next call would be to arrange delivery. The next call informed me of the day and an anticipated time of delivery, I also received tracking on the day which showed exactly where they were. The 2 gentleman took their shoes off at the door and worked incredibly quickly, all the wrapping was removed and the bed put where we requested. I honestly can’t recommend them enough. Thank you.
March 10, 2026
Reply from Sueno
Thank you for your incredible review, Chrissy!
Bed is great quality
Bed is great quality, really sturdy. Service was great, staff were helpful when they called and I was given an accurate window for delivery. Bed was assembled by delivery staff with no fuss, and I was shown how to lift it fir storage.
March 3, 2026
Reply from Sueno
We are so please you love your bed! Share a photo of your decluttered bedroom!
The new bolts were a different thread…
The new bolts were a different thread to previous ones so the headboard was jammed up the wall by the bed.i was told they not compatible and they left it
March 10, 2026
Reply from Sueno
Hi Dave,
Thank you for your review.
Your base was from another supplier. Headboard bolts are normally supplied with the divan base itself, as the male and female fixings must match for secure headboard assembly. When our own divan or ottoman bases are ordered, we include the compatible bolts as part of the set.
It's worth mentioning that our headboards are compatible with any UK sized storage base or divan.
We're pleased to hear you were able to source the correct bolts and that everything is now sorted.
Sueno
This is my second headboard from sueno
This is my second headboard from sueno. I have purchased exactly the same one again great quality and delivered within a week of ordering.
March 10, 2026
Reply from Sueno
Thanks for coming back, Claire. We appreciate your review as well.
Great range of choice
Great range of choice, easy ordering, samples no problem, delivered on time. Delivery was brilliant, into the bedroom and set up with headboard attached. All packing material taken away. The product itself is very well made and super comfortable.
March 10, 2026
Reply from Sueno
Thanks for sharing your experience on Trustpilot.
Winston
The bed is absolutely stunning well-made no complaints about that but the delivery drivers didn’t actually have white gloves and their hands were rather dirty. I had to ask them to wash their hands. before they actually touch the base and headboard, but they were very polite. and they said they were going to ask me if they could wash their hands they put the base together headboard on. No problems whatsoever overall very very pleased.
March 2, 2026
Reply from Sueno
MSB, thank you for your review.
We’re delighted to hear you’re so pleased with the bed and that everything was installed smoothly.
We also appreciate you highlighting this and I will share the feedback with our delivery team. They always aim to maintain the highest standards when handling our products, and we’re glad to hear they were polite and completed the installation without any issues.
Enjoy your new bed, and thank you again for choosing Sueno.
Quality of bed really good
Quality of bed really good. Great choice of colours and fabrics, able to order a selection of fabric swatches before helped with getting the perfect colour and material. delivered in time. Easy to deal with.
March 5, 2026
Reply from Sueno
Thanks, Alina.
Amazing Service & Quality
I would highly recommend SUENO for anyone looking for a high-quality bed or headboard. The customer service was truly five-star from my first enquiry right through to delivery. Our new bed and headboard are beautifully made and the quality is excellent. The whole process was smooth, professional and stress-free, with great communication throughout. I’m absolutely delighted with the result and wouldn’t hesitate to use SUENO again in the future.
March 5, 2026
Reply from Sueno
We wouldn't hesitate to welcome you back, Laura. Thanks for choosing us in the first place.
First class service and product
Excellent first class service from ordering to delivery, beautiful quality bed, highly recommend
March 5, 2026
Reply from Sueno
Thanks for your wonderful review, Leigh.
Really happy with the headboard
Really happy with the headboard, beautifully made.
We were kept updated throughout the process.
Delivery was arranged with a member of the company by telephone call & delivered on time by two pleasant men. I would definitely recommend this company.
March 3, 2026
Reply from Sueno
Thanks for choosing Sueno, Sandra!
A brilliant buy!
Superb designs to choose from, free fabric swatches, excellent customer service and help available. My headboard was everything I hoped for. Would highly recommend.
March 3, 2026
Reply from Sueno
Hi Bev, we're glad that the headboard was exactly what you hoped for! Enjoy, you deserve it!
Excellent Service & Quality
Excellent service from beginning to end. The samples arrived within 48 hurs, the ordering process was easy, delivery exceeded my expectations and the quality of the beds ordered is great.
Highly recommend this company.
February 12, 2026
Unprompted review
Reply from Sueno
Thanks for you review, Kerry! Your order means a lot!
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