Nice place - but busy - Nice employees in general Super breakfast buffet And lunch / dinners Only at the pool side not helpfull. Only spanisch language speaking No balls( even soft small ones... See more
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I have bought two suits and some shirts from Suitopia - one tuxedo and one white linen summer suit and I couldn’t be more satisfied with the results. From designing the suits the way I wanted th... See more
Company replied
Company are now named Hockerty based in Switzerland which has terrible reviews. Customer service is all automated so you never have contact with a human. I asked for a refund they said they would hono... See more
I got the complete wrong suit who obviously was for another customer. Everyone can make mistakes but its how they try to make up for that mistake that counts. I have not yet been offered any form... See more
Company details
Written by the company
Suitopia offers custom fit clothing for any style, shape, size or age. The selected garment is tailored according to your individual measurements and is one of a kind. This means we have zero stock inventory and that each order is made upon request. Gone are the days with over production and unnecessary textile waste. Our mission is to produce wardrobe classics and favourites that last decades rather than seasons, with an honest production chain that doesn’t compromise the future for coming generations. Suitopia was founded in 2006. Since then we have dressed celebrities such as Phil Collins, been costume designers for movies such as the Hunger Games and now have more than 100 000 registered customers.
Contact info
Stockholm, Sweden
- info@suitopia.com
- suitopia.com
3.5
Average
848 reviews
Hasn’t replied to negative reviews
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Good value
The suit itself was very good value and is a nice product.
I had several queries and customer service dealt with them well, taking around a day to response.
I was concerned about delivery time scales, but ultimately the detailed tracking service was reassuring and the suit came in just over 3 weeks.
June 23, 2021
Reply from Suitopia
Hi Paul and thanks for your review! We are glad to hear that you are happy with the final suit and the experience as such.
Wishing you a nice summer ahead!
Sincerely,
Sofie
The modern fit was pretty loose
The modern fit was pretty loose, but the measurements were correct.
June 23, 2021
Reply from Suitopia
Hi Martin and thanks for your rating! We have contacted you by e-mail in order to see what could be improved on the suit.
Have a great summer!
Best,
Sofie
Great bespoke suit
What a fantastic suit! Ordered a 3 piece pinstripe and followed the measurement guide with help from my partner.
The suit is actually made in China (but we all know Chinese tailors are some of the best in the world) and then shipped to Suitopia in Sweden and then on to the customer. It takes a bit of time. But it’s worth the wait. Fit is perfect (my fault I ate too many pies whilst waiting for it but I will quickly lose that inch). And the quality is incredible in every aspect. Very happy with this suit, thank you!
June 22, 2021
Reply from Suitopia
Hi Andy and thanks for your review - it made us smile! You are correct that the suit is made in China, however what you perhaps didn't know is that we are working together with the only tailor on mainland China that is working towards the UN climate goals. As you can tell we are very picky with our suppliers - it is important they are not only impeccable tailors, but also ethically aware and with sustainability high on the agenda.
Best,
Sofie
Some hiccups but overall very happy with my new suit!
My groomsmen and I decided on Suitopia for my wedding after seeing we could get custom made and custom fitting suits for just a bit more than a suit rental. The ordering process is fantastic. I love that you can customize just about every detail of the suit, and make something unique. My biggest advice is to get a professional to measure you. I had my fiancé do my first round of measurements and the suit was way off. Luckily, the fine folks in customer service were happy to remake the suit for free as promised, this time with measurements from my tailor. The second suit I received is like 99% perfect. I am still going to do some very minor tailoring but only because I’m super picky. The quality is outstanding, and the customer service was great. I would definitely recommend Suitopia for anyone looking for a nice quality custom made suit, and I will likely be ordering another at some point in the future!
June 21, 2021
Reply from Suitopia
Hi Jon and thank your for an honest and detailed review! We are so happy that you got to experience the feeling of a perfectly fitted suit. We hope that your big day will be one of the best ones in your life!
Best,
Sofie
Reply from Suitopia
Hi and thanks for your review! We are already looking forward to your fourth suit design... :)
Best,
Sofie
Met every expectation
June 18, 2021
Reply from Suitopia
Hi Jason and thanks for your rating and review! You made us smile.
Wishing you a great weekend ahead!
Best,
Sofie
Reply from Suitopia
Hi Jon and thank you for your rating and review!
Wishing you a great weekend ahead!
Best,
Sofie
not the first time i'm buying by them
not the first time i'm buying by them
the structure of the materials could be better visible because it's never 100% what you thought you will get
in overall a very good shop and good structured
June 15, 2021
Reply from Suitopia
Hi Samuel and thanks for your review and feedback! It is always hard to make a perfect representation of fabric structures, therefore we also offer free fabric samples so customers get an accurate feel of the fabric. Just follow the link :) https://www.suitopia.com/en/fabric-samples/
Best,
Sofie
Reply from Suitopia
Hi Alex and thanks for your rating and review! We hope that you finally got some answers to your questions (we're sorry for any delays you've experienced), but is otherwise really happy that you've had a great experience. We hope to see you soon again!
Best,
Sofie
Easy to order because of structured…
Easy to order because of structured guidelines and manual. Quick delivery and great quality of the product, perfect fitting.
Good feedback through the phases of the process.
Can gladly recommend.
June 11, 2021
Reply from Suitopia
Hi Rickard and thanks for your review! We are so happy that you found the full order process and customer experience smooth and sound.
Wishing you a great week ahead!
Best,
Sofie
Understanding customer service
The suit I received was a different color than advertised online. They were understanding and will be refunding me and even allowed me to donate it to charity rather than destroying it. My only complaint is that customer service took a long time to return my emails. What could have taken 2-3 days of communication took over 3 weeks.
June 9, 2021
Reply from Suitopia
Dear Evan,
Thank you for your feedback. We are sorry to hear that you feel unsatisfied with the colour of the received suit. Our customer service team is in contact with you, trying to find the best solution for you. Please check your email.
Kind regards,
Viktoria
The suit did not fit at all
The suit did not fit at all even after going to the recomended place for measurements.
When contacting the Support i get a first response and after sending pictures of the suit I have not got any respone...
June 4, 2021
Reply from Suitopia
Hi Johan! I can see our customer service is already helping you out in a separate conversation after receiving your pictures, offering a remake of the waistcoat. We believe it is best if you re-check all your measurements to ensure a perfectly fitted suit. If you need assistance we can offer you free assistance over video: https://www.suitopia.se/sv/store/online-styling/
Best,
Sofie
Well Tailored and Well Fitted
I was initially skeptical, taloring a suit based on internet/self measurements. But the suit was absolutely perfect! It fit well and needed no alterations. Kudos!
June 4, 2021
Reply from Suitopia
Thank you for your feedback! We are happy you had a hassle-free experience with the end product bringing you the impeccable feel of a perfectly fitted suit. Don't forget to stay updated on upcoming releases by signing up on our newsletter!
Best,
Sofie
This website will make a mistake
So I selected this really bright blue color on the website and when it arrived it was way lighter than I expected. Turns out they sent me THEY COMPLETELY WRONG FABRIC. I understand mistakes happen but what a blunder. And customer service is not making me happy. I got this suit for my wedding and it's too late for them to send me a new one. I ended up having to dye the suit myself to get a better color. You're better off picking something out in person if you don't want mistakes like this.
June 3, 2021
Reply from Suitopia
Hi Max-Reginald! Thank you for your feedback and review. Great to hear that you now have experience of how a perfectly fitted suit feels like! :) Colors may differ slightly depending on screen (brightness, resolution etc may impact) but we would like to take a further look on what has happened and will contact you by e-mail.
Wishing you a great weekend ahead!
Best,
Sofie
The pants that I just received from you…
The pants that I just received from you guys are with the old measurements, so they are pretty big and look really bad. The new measurements that where adjusted this year and was the one I order my last pants and show in my online profile is the one I needed.
May 31, 2021
Reply from Suitopia
Hi Oscar and thank you for your review! The measurement profile tied together with your order is controlled by the end user. We have contacted you by e-mail to guide you to to a well-deserved pair of perfectly fitted trousers, so please check your inbox :)
Best,
Sofie
Fabric is of good quality and the fit…
Fabric is of good quality and the fit is perfect!
May 26, 2021
Unprompted review
Reply from Suitopia
Hi Olof and thanks for your review! Wishing you a great week ahead!
Best,
Sofie
Great service and customer care
May 25, 2021
Reply from Suitopia
Hi Fredrik and thanks for your rating and review! Satisfied customers as yourself are the ones that makes us smile the most.
Best,
Sofie
I highly recommend this company
I am 6'6" tall and weigh in at 270 lbs, which is not fat. I have a lot of trouble finding clothes that fit me well, especially dress clothed.
I have bought two suits from two different stores prior to buying this one, and paid just as much, if not more, for both of them. I even had one altered for me to fit me. I measured myself with a carpenter tape measure and a piece of string.
I received my suit in less than a month (it only took six days once shipped to get from Sweden to my house in Nebraska). When I tried it on I can honestly say it was the best fitting suit I've ever worn, and it looks fantastic.
The website made making the suit easy, and gave me a lot of choices so I could get exactly what I wanted when designing it.
The price was very reasonable to the point of being questionably inexpensive, especially when you include the fact that it included shipping half-way around the world. That being said quality was not cut.
Their communication was prompt and they answered all my questions in full, even after my payment cleared.
Overall I would without a doubt recommend this company, and if I ever decide I need another suit I will definitely be looking at this company, and would not hesitate to recommend to friends and family.
May 25, 2021
Unprompted review
Reply from Suitopia
Hi Donnie and thank you for a touching review! We have sent you a little extra treat prior your next order, so please check your e-mail :) Make sure to stay updated on our upcoming releases and future campaign by signing up on our newsletter and stay in touch by using #suitopiaclothing on Instagram.
Best,
Sofie
Reply from Suitopia
Thank you Chaithanya for your rating and review! Nothing makes us happier than a satisfied customer. Make sure to stay updated on upcoming releases by signing up to our newsletter and follow us on Instagram @suitopia
Best,
Sofie
The service has been exemplary
The service has been exemplary. I would definitely use Suitopia again. I strongly recommend anyone looking, to consider Suitopia.
May 21, 2021
Reply from Suitopia
Thank you Leonard for your review and recommendation! We are so happy that we could bring you the perfectly custom fitted suit! Don't forget to stay updated on new releases by signing up on our newsletter or follow us on Instagram @suitopia
Best,
Sofie
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