I placed an order on 23rd Oct and paid extra £6 for next day delivery. Today is 25th and the order still hasn't been dispatched let alone delivered. I have emailed them but not had any response. Ver... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Ordered a pair of shoes. Perfect fit and style. Only negative…I had forgotten to enter discount code and company was unable to apply discount after my order was placed.
The products have always been good. I experienced a bit of delay on the last order during the “black Friday” sales but it arrived eventually and was the usual good standard.
Company replied
I've had several garments now from Sulfit Clothing & have been super impressed with the quality & fit! From the joggers, smart stretch pants & T-shirts, always fitted really well! Fast dispatch, excel... See more
Company replied
Company details
Written by the company
We focus on creating affordable minimal menswear which you can wear everyday. Fit & Fabric is everything.
Contact info
Sulfit Clothing, The Courtyard, SK86GN , Cheadle Hulme , United Kingdom
- Support@sulfit.co.uk
- sulfitclothing.co.uk
4.0
Great
296 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 91% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good quality and fast delivery
Good quality and fast delivery
Definitely recommend
December 12, 2025
Unprompted review
Reply from Sulfit Clothing
hank you for your review! We're delighted to hear you're pleased with the quality and delivery.
Great clothes and great prices
December 16, 2025
Unprompted review
Reply from Sulfit Clothing
Thanks Christina!
Refunds Policy
As with a number of 1 star reviews on here, I'm disappointed that it's the terms and conditions that I was caught out by. I know if Sulfit do respond to this review it'll be that 'it clearly states in our refund policy......,' and 'already discounted items aren't subject to returns...' Blah, blah!
Well, I'm pretty sure most people would expect there would be decent returns policy that doesn't lock you in to having to spend the gift card with them, when the last thing you want to do is continue the relationship with them!
As far as I'm concerned Sulfit have got it completely wrong here and you'll continue to lose custom with this kind of sneaky returns (sorry it's all in the policy, my bad!)
I'll begrudgingly have to spend my fantastic gift card. Let's hope the items fit or I'll be in a constant doom cycle of having to continue shopping with them!! Which is probably their business model in the first place!!
Do yourself a favour, avoid and head to sites like Capo or Closure London for a decent customer experience.
December 15, 2025
Unprompted review
Reply from Sulfit Clothing
Thank you for taking the time to leave your feedback. We're sorry to hear that you were disappointed with your experience. We appreciate your comments regarding our returns policy and understand your frustration. Customer feedback is incredibly important to us, and we'll take your comments on board as we continue to improve our service.
Great jeans and fantastic customer service
I bought some jeans after finding out about this brand and the positive reviews about the fit by others who have a similar build to me. It sounded exactly what I was looking for so I purchased 1 pair. Fell in love with them, the fit and comfort and style so I have bought 1 in almost every colour to replace my wardrobe! Highly recommend the jeans if your looking for a slim fit but like more room around thighs with the comfort of the material stretch.
Customer Service is excellent too. I had a stitching defect in 1 pair which was replaced swiftly which makes me happy to shop here again and recommend to others.
November 20, 2025
Unprompted review
Reply from Sulfit Clothing
Thank you for your review! We're delighted to hear you're enjoying the fit and comfort of the jeans. We really appreciate your continued support and are pleased our team could quickly resolve the issue for you.
Comfortable trousers
Comfortable trousers, like that the ankle is tapered.
But baggy on the upp leg for me but that’s just a preference I suppose.
December 14, 2025
Unprompted review
Reply from Sulfit Clothing
Thank you for your review and feedback! We're pleased to hear you're finding the trousers comfortable and like the tapered ankle. We appreciate your comments on the fit and will certainly take them on board.
Best clothing brand I’ve come a cross…
Best clothing brand I’ve come a cross great fit and perfect sizing and very affordable
December 14, 2025
Unprompted review
Reply from Sulfit Clothing
Thank you for your review! We're delighted to hear you're pleased with the quality and fit. We really appreciate your support and look forward to welcoming you back again soon.
Great fit!
I’ve ordered a few times from Sulfit…
Their products are always great quality and fit really well, especially the jeans with three leg length options in every waist size!
November 29, 2025
Unprompted review
Reply from Sulfit Clothing
hank you for your continued support! We're delighted to hear you're enjoying the quality and fit of our products, and especially that the different leg length options are working well for you.
Smart Stretch Trouser In Black - M
This was my first order with Sulfit. The quality of material and the fit is perfect and would highly recommend. I will definitely order again.
December 9, 2025
Unprompted review
Reply from Sulfit Clothing
Thank you for your review! We're delighted to hear you're pleased with the quality and fit. We really appreciate your support and look forward to welcoming you back again soon.
Perfect!
I've been searching for the perfect jeans for me for a while. I've found them! The Sulfit jeans are great quality, they fit perfectly, the colour is exactly the same as the photos on the site and they arrived in good packaging and on time. I went back and bought a second pair. I'll be buying other things from here in the future. Very happy!
December 11, 2025
Unprompted review
Reply from Sulfit Clothing
Thank you for your review! We're delighted to hear you've found your perfect jeans. We really appreciate your support and look forward to welcoming you back again soon.
Highly recommend!
I've had several garments now from Sulfit Clothing & have been super impressed with the quality & fit! From the joggers, smart stretch pants & T-shirts, always fitted really well! Fast dispatch, excellent service provided overall! Highly recommend to anyone.
December 13, 2025
Unprompted review
Reply from Sulfit Clothing
Thank you for your review! We're delighted to hear you've been impressed with the quality, fit and service. We really appreciate your continued support and recommendation.
Great quality garms and easy customer…
Great quality garms and easy customer service👌
December 4, 2025
Unprompted review
Reply from Sulfit Clothing
Thanks Claire!
Great quality products
Great jeans, stretchy & comfy to wear all day and the trainers are minimal and easy to wear.
Highly recommend Sulfit clothing
October 9, 2025
Unprompted review
Reply from Sulfit Clothing
Thank you for your review! We're pleased to hear you're enjoying the comfort of the jeans and the versatility of the trainers. Thanks for the recommendation and your support.
Brought for my partners birthday and is…
Brought for my partners birthday and is Really good quality clothing he was very happy! Hoodies are very good quality, arrived very quickly and on time
December 13, 2025
Unprompted review
Reply from Sulfit Clothing
Thank you for your review! We're delighted to hear your partner loved his birthday gift and that you were pleased with the quality and delivery. We really appreciate your support.
Amazing clothes
Amazing clothes! Couldn’t fault it love the Premium T-shirts and smart pants.
December 10, 2025
Unprompted review
Reply from Sulfit Clothing
Glad you love the products!
Quality is outstanding
Quality is outstanding. Super fast delivery. Can't fault Sulfit one bit!
December 16, 2024
Unprompted review
Great Quality
Great clothes I’ve got lots of different clothing pieces now from Sulfit all amazing quality. Definitely recommend the trainers are so comfy!
December 13, 2025
Unprompted review
Reply from Sulfit Clothing
Thanks James! Glad to hear you love the trainers
Had my order but it was too big
Had my order but it was too big. I sent it back for an exchange for a smaller size and I never received it. I have sent a follow up email and have heard nothing back. Very poor
November 24, 2025
Unprompted review
Reply from Sulfit Clothing
Hi Dean,
I am sorry to hear about this, please contact us at support@sulfit.co.uk and we can look into this for you
Ordered two pairs of jeans and they…
Ordered two pairs of jeans and they were too big for me, I returned them and asked for a refund and they send me a gift card instead because I used their discount code. This to me is a joke, I specifically asked for my money back and get given a gift card that can only be spent with them. Not happy at all with this company!!
November 30, 2025
Unprompted review
Reply from Sulfit Clothing
We’re sorry to hear that you were disappointed with the outcome of your return and we apologise for the frustration this has caused. As outlined in our returns policy, items discounted by more than 25% are eligible for an exchange or a gift card rather than a refund. This is clearly stated prior to checkout and during the checkout process. To remain fair and consistent for all customers, we must apply this policy across all returns.
Really awful
Really awful, thin, hard fabric. I asked to return and they only issue gift cards. Their customer service is shocking, Laura is incredibly rude and the brand has no integrity
December 8, 2025
Unprompted review
Reply from Sulfit Clothing
We’re sorry to hear that you were unhappy with the fabric and your initial experience, and we apologise for the frustration caused. We always aim to provide high-quality products and professional customer service, so we’re disappointed to hear this feedback. As outlined in our returns policy, certain discounted items are eligible for exchange or gift card rather than a refund, and this information is clearly provided at checkout. This matter has since been resolved via email.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.