I placed an order on 23rd Oct and paid extra £6 for next day delivery. Today is 25th and the order still hasn't been dispatched let alone delivered. I have emailed them but not had any response. Ver... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Ordered a pair of shoes. Perfect fit and style. Only negative…I had forgotten to enter discount code and company was unable to apply discount after my order was placed.
The products have always been good. I experienced a bit of delay on the last order during the “black Friday” sales but it arrived eventually and was the usual good standard.
Company replied
I've had several garments now from Sulfit Clothing & have been super impressed with the quality & fit! From the joggers, smart stretch pants & T-shirts, always fitted really well! Fast dispatch, excel... See more
Company replied
Company details
Written by the company
We focus on creating affordable minimal menswear which you can wear everyday. Fit & Fabric is everything.
Contact info
Sulfit Clothing, The Courtyard, SK86GN , Cheadle Hulme , United Kingdom
- Support@sulfit.co.uk
- sulfitclothing.co.uk
4.0
Great
296 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 91% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Super comfy jeans that fit wellHappy…
Super comfy jeans that fit wellHappy with the purchase 👍
January 3, 2025
Unprompted review
Good quality and very nice fit
February 1, 2025
Unprompted review
Excellent service had to return twice…
Excellent service had to return twice but they never hesitated and exchanged with a quick turn around highly recommend them
January 10, 2025
Unprompted review
Check the return terms!
Ordered something that didn’t suit me so I sent the item back. I received a gift voucher via email and then asked for a full refund. The item was already discounted(sale) when I applied my further 10% off as a new customer and apparently can’t get a full refund due to the item being over 25% off at check out. Wouldn’t deal with them again, can’t see them being around long if they treat customers like this.
January 10, 2025
Unprompted review
great fit
great fit, great price
had to exchange for a smaller size
which was no problem and sorted within days
highly recommend
December 23, 2024
Make sure you read their terms and…
Make sure you read their terms and conditions before purchasing anything. I bought a sale item only to find out they don't offer a refund!!! Absolutle shit if you ask me. I contacted them and said I was unaware and it was way below the 14 day mark but they only offered a credit note as i hadnt read their T&C's. I ended up buying a random piece of clothing and then selling it to get half my money back. Ridiculous
November 6, 2024
Unprompted review
Top Notch service and clothing
Got my order today after ordering 4 days ago (including the weekend).
Really impressed with quality of the trousers. Will be ordering more. Thanks for the great service.
November 25, 2024
Unprompted review
Ordered two pair of jeans from here
Ordered two pair of jeans from here, really good quality and fit, would definitely order again.
November 22, 2024
Unprompted review
Great service and quality product!
November 19, 2024
Unprompted review
Quality service
I’ve purchased the jeans, cargos and a couple T-shirts and they’re all a really good fit! I plan on getting more colours in the cargos, quality clothes! 100% recommend
November 9, 2024
Unprompted review
Bought 3 pairs of jeans from here
Bought 3 pairs of jeans from here. Really comfortable and very good quality, would highly recommend
November 18, 2024
Unprompted review
Beware - breaking UK law
Beware. This company are breaking UK trading laws by not offering full refunds within 14 days of returns.
If you've been denied a refund in the UK, contact Citizens Advice and raise a complaint against them.
And don't shop with them.
Update:
The reply from Sulfit is false. The goods were returned within the time permitted under UK trading law and was within 14 days. You can see the lie quite clearly on the terms and conditions page on their website where it states returns will be given a credit, not a full refund. This is just gaslighting.
As I've said, avoid this company and look for one that isn't breaking UK trading laws.
August 1, 2024
Unprompted review
Reply from Sulfit Clothing
Hi Simon,
We really don't appreciate this review. We worked to resolve the situation with you but you were less than understanding. You returned your goods outside of our returns window. It clearly states on our policy that if you return the goods outside of the window then you will be given store credit which is what we did. It is your responsibility to check our terms before you order.
Thanks again
Sulfit
Sulfit smart trousers review
Really good service, I had messaged asking for some advice and didn’t expect to get a reply but I did and was really helpful which in turn allowed me to buy the trousers for the right size that fitted me. Postage was quick which is always a bonus. I’d seen a lot of reviews saying how good the trousers were and all I can say is the reviews are bang on, they fit perfectly. Not to loose, not to tight, they are just stretchy enough to be perfect for me. Good quality, nice colour and I’ll be definitely returning to buy the other 2 colours. Thanks again for a great service overall.
October 18, 2024
Unprompted review
Great quality and amazing service
Great quality clothes with amazing service with great prices. Would definitely recommend.
October 18, 2024
Unprompted review
ORDER SF22815
ORDER SF22815
This place never answers/reply to emails , this order was delivered somewhere else and after sending severals emails I never got a answer , I waited more than a week for my package and after it says it was delivered I still don’t have it , told them on a email to contact the delivery company to ask them where they dropped the packages and no response from Sulfit clothing
September 24, 2024
Unprompted review
Reply from Sulfit Clothing
Hi There,
We apologise for missing an email. We get hundreds of emails everyday so we do apologise for this. Please can you email us again at support@sulfit.co.uk. If you have stated for the goods to get delivered to a safe place or somewhere else then it is down to you as the buyer.
Thanks
Sulfit
Absolutely garbage jeans burst open at…
Absolutely garbage jeans burst open at couch first time I wore them
September 27, 2024
Unprompted review
Great jeans and fit true
September 23, 2024
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