SullivanUniforms.com Reviews 

1,103
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

And I like that there are always some promotional offers, you can make a bulk order and save a lot of money.

Rated 5 out of 5 stars

This was my first order from Sullivan, and I was pleasantly surprised how well made their work shirts are, with quality fabric and accurate sewing. I like that they have all-cotton as a fabric choice.... See more

Rated 5 out of 5 stars

Receive pants that had dirt on them and was sent a return shipping label without questions. I decided that I didn't want the pants that I order and change the order to two sets of another pant type.... See more

Company details

  1. Shopping & Fashion

Information provided by various external sources

Sullivan Uniform started in the San Francisco Bay Area of California, and has grown over the years to be a national distributor of quality work apparel. Shipping from five different warehouse strategically places across the United States to provide fast delivery to our customers. Our call center is based in San Bruno, California, and is the base of our operation. We are known as: "America's Small Business Outfitter." Our business has always been based on two important fundamentals: The first is simply quality work clothing, which is why we sell only brands such as Carhartt, Dickies, and Red Kap, and the second is again simply exceptional customer service where you can actually speak to a live person within minutes and should problems arise, they are handled on the spot.


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4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.7

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Rated 1 out of 5 stars

I ordered 4 shirts and 4 pairs of pants …

I ordered 4 shirts and 4 pairs of pants but never got my shirts order form said they were on back order. Still wondering where they are and if I’ll ever get them?

January 5, 2018
Unprompted review
SullivanUniforms.com logo

Reply from SullivanUniforms.com

Hello Kevin,

Please accept our apologies. A programming error showed that color of the SK02 in stock, when actually it was not available. An email was sent to you the next day about the back order if you wanted a refund or wait for the back order. In any event, we can immediately refund your purchase, upgrade you to a different shirt at no charge, or wait until the shirts arrive at the warehouse on 1/17. This back order is not as simple as just having the manufacturer (Red Kap) ship more to us. This is a national backorder, meaning the manufacturer is out and did not produce enough to last through the Christmas season.

I will have customer service reach out to you by both email and phone, to see how you would us to proceed. They can also be reached at 800-978-4550 or customerservice@sullivanuniforms.com. Again, we do apology for the inconvenience. Thank you, Kevin

Rated 5 out of 5 stars

Ordered the insulated coveralls for my …

Ordered the insulated coveralls for my son, he absolutely loves them, keeps him warm which is great seeing how he works outside. Super fast shipping. Will definately purchase from again in the future!!!

January 5, 2018
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Fast delivery. I'm wish their return policy was different especially around Christmas. I bought some work shirts for my husband for Christmas and I couldn't return them to order the next size bigger because the time frame lapsed.

January 3, 2018
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, quality product and exactly as described!
We will order again soon!
Thank you!

January 3, 2018
Unprompted review
Rated 3 out of 5 stars

I like the uniforms

I like the uniforms, I buy the Dickies because the Red Kap while priced lower don't last. Hence you get what you pay for, the turnaround time is really good from ordering to delivery. The only draw back is the accounting department. The one time I called in I literally found the rudest most bad attitude people in the world. Other than that I will continue to use Sullivan.

December 28, 2017
Unprompted review
SullivanUniforms.com logo

Reply from SullivanUniforms.com

Hello Kenny,

Please accept our apologies. At no time should any of our customer service team be rude or have a bad attitude with our customers. I have taken a look at your order and I'm not sure why you commented on our accounting department, as they don't interact with website orders as your was. I have forwarded your comments to our operations manager, Darrel Chak, to reach out to you, he will return after the new years holiday. Again, our apologies. Thank you, Kevin

Rated 5 out of 5 stars

Great experience

Great experience! Two minor issues initially, quickly corrected by extremely helpful and courteous staff. Not to mention pricing was unbeatable. I will be using Sullivan for my future needs!

December 27, 2017
Unprompted review

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