Summ (formerly Crypto Tax Calculator) Reviews 755

Had some issues in the beginning - which ended up being due to my lack of experience, but Ben talked me through it after always answering my emails promptly and sat through it with me until it was sorted. Great product and even better staff! Thanks again Ben.

You simply cannot work out your tax without a tool like Crypto Tax Calculator
This tool still requires work on your side but once you get you head around it works really well

I received amazing service for a representative for crypto tax calculator. Shoota not only answered all of my question diligently but also timely. I would strongly recommend using this service.

Pain in the neck program. Barely works as so many transactions had to be manually configured. I upgraded my plan, and the system failed to recognize my purchase. took over a week to resolve.

Support team is very responsive and helpfull. I was helped by Arjay from the Customer Support team. Very professional, friendly and helpfull. Thanks again.

Simply the best Crypto Tax platform out there (and I've tried most). The customer service and support is exceptional (especially Vivi), with a very high level of knowledge and expertise on the technical aspects of the software and tax rules.

You don't need any other software. Easy to use, great support when needed and a simplified experience. Give it a try!

The support team at Crypto Tax Calculator are very helpful and responsive. Any time I have an issue, they are quick to sort it out. The reports produced by CTC are exactly what our accountant needs, which makes tax time a lot easier to deal with. I highly recommend them.

I needed support regarding my tax reports not downloading properly, so I called in and Ben M picked up after two rings. This is not what we experienced these days which was a pleasant shock. Upon listening to my situation, Ben was more than helpful and was extremely genuine in his support for what I needed. I can’t thank this guy enough! Truly impressed by the service he provided. Hoping that’s the case with all reps at CTC.

Strange to give a 5 star review when I raised a complaint for an unauthorised auto-renewal when I'd only initially used the service for a week or so on first purchase. As a product, it was excellent but since I wasn't trading (HODL is my motto) I didn't get any real benefit but can see the quality of the offering.
So why 5 stars? Their customer service is exceptional and that is a rare thing. Would I use them again? Most definitely if I need the product as it's first class and they genuinely care about the customer experience. Special thanks to my namesake Karl, very helpful, credit to the team

First of all, the discovery of this calculator took the mystery out of preparing reports for myself as well as my traditional accountant firm. The customer care is out of this world. Shoota, my contact, is diligent and well informed. The programme was referred to me by a friend at a bitcoin conference. Also noteworthy 100% Australian and ATO compliant. A brilliant gamechanger‼️

Great tool when looking to track multiple tax years for one price! Ben helped me out of a tight spot a few times, and helped me get what I needed in time for tax deadline.

Easy to handle, offers sufficient tax optimisation tools and works great.
I have made a huge mistake while registering and Karl helped me out with a lot of patience and support to solve the issue! 5 stars for the support and thank you for solving my tax challenge!!!

I bought some crypto in 2021 and was afraid to sell it because of taxes. I sold everything in 2024 and had to do taxes this year. It wasn't easy; I ended up with three different tax software programs, and the 8949 made no sense. The only plus was fewer than 50 transactions, and a big negative was a transfer to a wallet and back to the exchange, which messed up the cost basis. I also discovered that Coinbase Pro had shut down without an API, and only an old CSV file was available.

It took me over a month and scores of questions before the 8949 made complete sense. I can account for every one of the 31 transactions listed from 2021 to 2024.

What makes the Crypto Tax Calculator stand apart is the ability to print and download all the various combinations of filtered transactions. One thing lacking was the ability to print which transactions belonged to which exchange, which is a useful troubleshooting tool.

Need a clean start? It's very easy—just remove the accounts, and everything will be brand new. This is very useful when you want to start afresh. A nice feature is the ability to hide something and see the results. I tried it a few times. It's very nice, but once, no matter what I did, I could not undo it. So I just removed the account, reloaded, and was back in business.

I always like backing up my work. This feature was the most useful to me: after loading an API, you can back up the entire transaction history via CSV or PDF. Reading the CSV tells you what's inside the API, which is your transaction history. Once you have that, you could rewrite your CSV in another format. The only downside is you have to reformat it to load it into their system, which is possible.

I filed my taxes with H&R Block, and the Turbo Tax txf was useful in generating the 8949. The only downside is that the software kept loading it as a 1099-B and not 8949, which is not CTC's fault.

The support was great, especially Gilbert, who never got tired of my avalanche of questions. Gilbert, I want to know why.

Finally, I bought another piece of software on Black Friday last year, and it was only because of their generous return policy that I bought it. Even if I downloaded the reports, I could still get a refund, no questions asked (these guys believe in their product). My taxes are filed, and I could still get a refund—I would never do that. The company deserves its compensation for a beautiful piece of software. Thank you, Coinbase, for listing them on your platform.

Powerful software that categorizes better than others. Easy to manually edit for your needs.

Karl and Gilbert from the CTC team were very helpful in addressing some challenges I had using the platform and took active steps to understand and work through the problems with me. Definitely recommend this platform as their customer service is awesome!

I used CTC for a few years to help some NFT tax clients. I recently transitioned the clients to someone else, and had some issues with Billing. The customer support, particularly from Ben, helping me solve the issues has been absolutely incredible which is consistent with my experience from when I was using the product as well.

This software is great and being partnered with Coinbase really speaks for it being an industry leader. Thanks Ben for helping me out with my account as well. Support is great.

CTC is an excellent, comprehensive crypto tax software solution. I highly recommend Ben and the CTC team who are very helpful and provide fast, friendly and tailored solutions to resolve any questions. 5 stars!

I received help with my issue from Gilbert. He was very helpful, prompt, great communication, and on a stubborn problem, he wouldn't give up.