Sunbelt Sales Reviews 

349
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Called for ETA as delivery was delayed due to supplier issue, sunbelt raised a complaint and went above and beyond to sort out the problem. Was offered a replacement product which was more expensive b... See more

Company replied

Rated 5 out of 5 stars

I purchased a EcoAir DD1 Simple MK3 7L Desiccant Dehumidifier for my very damp caravan, I was amazed at the amount of water it collected in one day it was full, this whent for days , Drying washi... See more

Rated 5 out of 5 stars

Very pleased with our purchase, just what we wanted, well packaged arrived on time. Minor fault on one corner not square, maybe carpenter error but we are happy with it. Not transit damage. Would... See more

Company replied

Rated 5 out of 5 stars

I needed a dehumidifier so I first needed to now which brand and model to purchase so I did a bit of research. Once I'd decided which brand and model I wanted I then looked online for the best deal. S... See more

Company replied

Company details

  1. Construction Machinery and Equipment Store
  2. Air Conditioning Store
  3. Safety and Work Wear Store
  4. Safety Equipment Supplier

Written by the company

Sunbelt Sales is a one-stop online e-commerce shop for your tool and specialist equipment buying needs.


Contact info

4.8

Excellent

TrustScore 5 out of 5

349 reviews

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4.8

All reviews

(349)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Aircon for home office

With the current weather I ordered a portable aircon unit (Olimpia Splendid Dolceclima Compact 8 P) for my home office. I ordered at 2pm on Thursday and it was delivered at 8:15am on Friday. The sales service and unit itself were both amazing. I would highly recommend.

June 28, 2024
Unprompted review
Rated 5 out of 5 stars

Unico Splendid Air 8 HP R410A

Very fast delivery, excellent Air Con unit arrived with the vents to install it thru the wall.
The plug was a European two pin which came with an adapter plug to three pins. I didn’t think the plug adapter was too good as the wire projects out from the wall with this. I just bought a euro socket rather than using the adapter.

Unit works really well, very quiet and doesn’t have the hassle of the external pump.

I would highly recommend.

June 17, 2024
Rated 5 out of 5 stars

Very prompt delivery

Purchased a pallet of HVO online, couldn't have been easier, totally fuss free and arrived with 48 hours and a pack of pouring spouts followed soon after! excellent service!

April 15, 2024
Rated 5 out of 5 stars

Order sorted

The lady I spoke too was very professional and polite and sorted my order for next day delivery. Wow!! I was fobbed off by two different companies just prior to calling you.
Very impressed with your service

March 25, 2024
Rated 3 out of 5 stars

Dehumidifier excellent but not delivery company

Dehumidifier was perfect for what we needed it for but delivery company you used not so good , as not going to be in I left msg for it to be left in safe place ( garage ) when I got home found it had been left on door step in pouring rain, box was saturated,,,, fortunately all still in good working order.

March 18, 2024
Sunbelt Sales logo

Reply from Sunbelt Sales

Hi Graham

Thank you for taking the time to leave us a review and I apologise for the issues caused by the carrier.

We at Sunbelt Sales pride ourselves on exceptional customer service and we would like our carrier to reflect that during delivery. If you could email me the details of the delivery via thomassage@sunbeltrentals.co.uk and any other notes that you feel will be relevant I will raise this as an issue with DHL. In the interim I will also pop a note on your order regarding how the machine was left so that in the unlikely event an issue arises we can rectify it ASAP

Kind Regards
Tom

Rated 5 out of 5 stars

Good customer service

I bought a dehumidifier from Sunbelt sales (having used one previously and found it to be excellent value) and it was delivered promptly. Unfortunately it sustained minor damage during transit but customer service responded very well. I supplied a couple of photos of the damage and arrangements were swiftly made for a pickup of the damaged unit and despatch of a replacement. Well done Sunbelt, you get the measure of a company when problems arise and you responded well.

March 11, 2024

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