Suncamp holidays Reviews 111

TrustScore 3.5 out of 5

3.7

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Rated 5 out of 5 stars

Fairly simple booking process. Minor enquiries dealt with quickly and in a helpful manner. Staff friendly and helpful.

Company replied

Rated 4 out of 5 stars

The campsite enjoys a beautiful setting on the banks of the Mosel. We rented a bungalow tent which was clean and comfortable. The rent-a-tent representative was friendly and helpful. The toilet and wa... See more

Company replied

Rated 5 out of 5 stars

Great booking experience. Staying with Suncamp again next year. We tried a different Company last year as they were a bit cheaper but the accommodation quality of suncamp is superior to others like Hu... See more

Company replied

Rated 1 out of 5 stars

The mobile home we were placed in had cockroaches. It took two days for them to resolve the issue, having to chase them up and finally after demanding they move us into a new location we finally got o... See more

Company replied

Company details

  1. Tour Operator

Information provided by various external sources

If you want a wonderful carefree camping holiday at a lovely campsite, then Suncamp holidays is the right address! We will reserve a good spot for you at the best campsites in Europe. A camping pitch for your own tent or caravan or even easier: in one of our accommodation options. Fully equipped tents, mobile homes, bungalows or chalets, they can all be booked easily on our website.


Contact info

3.7

Average

TrustScore 3.5 out of 5

111 reviews

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Rated 5 out of 5 stars

Excellent user-friendly website for booking

We have been with this company before. Going on user-friendly website was good. Easy to find dates and available accommodation
The website is set out can I use a friendly way

March 30, 2019
Unprompted review
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Reply from Suncamp holidays

We are happy to hear you are satisfied with our website. Thank you!

Team Suncamp Holidays

Rated 5 out of 5 stars

A very easy site to navigate through

A very easy site to navigate through. The whole booking process was simple to follow and easy to understand.

March 4, 2019
Unprompted review
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Reply from Suncamp holidays

We are happy to hear you are satisfied with our website. Thank you!

Team Suncamp Holidays

Rated 4 out of 5 stars

Easy enough to book

Easy enough to book, a very helpful lady on the phone when I needed help. My only annoyance was that the form kept timing out & I had to keep starting again -my fault probably, I'd abandon it to find more information or deal with my children, come back & have to re-do 😕

February 9, 2019
Unprompted review
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Reply from Suncamp holidays

Thank you for your positive feedback!

Team Suncamp Holidays

Rated 5 out of 5 stars

this will be our 2nd holiday to a…

this will be our 2nd holiday to a suncamp holiday in the south west of france always enjoy camping but the bbq areas need attention at the campsites

February 1, 2019
Unprompted review
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Reply from Suncamp holidays

Thank you for your positive review.

We will forward your feedback to the department which is in contact with the campsites.

Team Suncamp Holidays

Rated 5 out of 5 stars

Quick e mail response and eccellent value

I emaiped a couple of times and got a quick reply each time and resolved my quiery straight away .Very heloful indeed

January 8, 2019
Unprompted review
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Reply from Suncamp holidays

It’s good to hear you are satisfied. Thank you!



Team Suncamp holidays

Rated 4 out of 5 stars

So far so good for booking online

So far so good for booking online. Only thing that would have been good would have been to link our two weeks we have booked at different sites into one booking. This would have been easier for payments.

January 6, 2019
Unprompted review
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Reply from Suncamp holidays

We are very happy with your feedback. Thank you!


Suncamp holidays

Rated 5 out of 5 stars

So far so good…

I can only comment on the booking process at this stage as our holiday is not for another 8 months. There was a great selection of sites to choose from and suitable to a variety of budgets. Information was clearly displayed to enable a confident submission for booking. Payment options are clear and at this stage I would have no reservations about recommending Suncamp to family and friends.

November 27, 2018
Unprompted review
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Reply from Suncamp holidays

We are happy to hear you are satisfied with our website, thank you!


Team Suncamp holidays

Rated 5 out of 5 stars

We had a lovely holiday with no hassle

We had a lovely holiday with no hassle. Good reps on site, good value for the money. Clean accommodation and plenty of hot water in the power showers.

November 27, 2018
Unprompted review
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Reply from Suncamp holidays

What a great compliment, thank you!


Team Suncamp holidays

Rated 1 out of 5 stars

On holiday with cockroaches

The mobile home we were placed in had cockroaches. It took two days for them to resolve the issue, having to chase them up and finally after demanding they move us into a new location we finally got our wish. When I asked for compensation on my holiday they offered €100 from a €1400 trip. Quite literally an insult.

September 28, 2018
Unprompted review
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Reply from Suncamp holidays

We regret the fact that you had cockroaches in your accommodation. Unfortunately, these are more common in campsites and so we advise our guests to store food in closed containers and to close windows and doors.

Although a campsite can not be held responsible for pests, we have been informed that you have nevertheless received a reimbursement and you have also received another accommodation.

We hope that despite the above you have had a nice holiday.

Team Suncamp holidays

Rated 5 out of 5 stars

Great holiday

Great holiday! Brilliant location and the staff were brilliant. Really friendly and helpful. Thanks

July 26, 2018
Unprompted review
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Reply from Suncamp holidays

That’s great to hear, thank you!


Team Suncamp holidays

Rated 5 out of 5 stars

Happy camper

Very good website easy to use and booked holiday in France

July 18, 2018
Unprompted review
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Reply from Suncamp holidays

It’s good to hear you are satisfied. Thank you!


Team Suncamp holidays

Rated 1 out of 5 stars

Booking process was fine but problems…

Booking process was fine but problems once things needed to be changed, little flexibility.

July 17, 2018
Unprompted review
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Reply from Suncamp holidays

Thank you for your feedback!

We are always prepared to adjust existing bookings, we are only shortly before departure bound by the conditions that the campsites use so . Therefore it is not always possible to make amendments.

We hope that you will have a nice stay!

Team Suncamp holidays

Rated 4 out of 5 stars

Very easy to complete booking Payment…

Very easy to complete booking Payment schedule was easy to deal with and there were options of how to make payments with reminders so you couldn't forget

July 13, 2018
Unprompted review
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Reply from Suncamp holidays

It’s good to hear you are satisfied. Thank you!



Team Suncamp holidays

Rated 5 out of 5 stars

I think that asking for a review before…

I think that asking for a review before I have actually been on holiday is odd....however the advice and guidance booking my trips has been excellent. I am very happy so far with suncamp.

July 12, 2018
Unprompted review
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Reply from Suncamp holidays

Thank you for your positive review!


Team Suncamp holidays

Rated 5 out of 5 stars

very simple process .

July 6, 2018
Unprompted review
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Reply from Suncamp holidays

We are happy to hear you are satisfied with our website. Thank you!


Team Suncamp holidays

Rated 5 out of 5 stars

Excellent facilities and customer…

Excellent facilities and customer service, very clean and really friendly helpful service. Will definitely be using again, looking at booking for next year already only home a few days! Very easy to use service and I have a lot of confidence in using again. Thanks for a great hassle free holiday.

June 25, 2018
Unprompted review
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Reply from Suncamp holidays

We are very happy with your feedback. Thank you!


Team Suncamp holidays

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