sundayapp.com Reviews 117

TrustScore 2.5 out of 5

2.7

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Rated 4 out of 5 stars

I like the idea of being able to pay whenever I’m ready — it definitely avoids those moments where you’re waiting around trying to get the bill. It’s not something that completely changes everything,... See more

Rated 1 out of 5 stars

This is truly a scam. Shame on this App, shame on the restaurants adipting this app. This is Unethical and deceptive. Hidden fees and review gatekeepers. This app is the death of hospitality

Rated 1 out of 5 stars

This should be illegal. Passing a convenience fee onto a customer, when it’s a convenience for a restaurant to not have to handle the rigamarole of getting and processing checks. Restaurants should pa... See more

Rated 5 out of 5 stars

Absolutely love being able to pay as soon as I'm ready. I've been "held hostage" by servers countless times , desperately trying to get their attention or waiting for my check. If there's a fee to pay... See more


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2.7

Poor

TrustScore 2.5 out of 5

117 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

The End of the Waiting Game

I hate waiting to pay at the restaurant. Sunday is truly a revolution because there's no longer a need to wait for the waiter to bring the payment terminal.
Yes, it cost me 20 cents, but I paid and leave in 30 seconds.
According to me, the scandal is waiting 20 minutes behind 10 people at the till.

April 5, 2024
Unprompted review
Rated 1 out of 5 stars

Seriously unacceptable!

When it came to paying the bill, I was told to use the QR code on the table. That took me to an app (Sunday App) only to charge me extra - what was called a "checkout fee" on top of the service charge - for the privilege of paying the bill without using a card machine! That's unacceptable and nonsense! I will never go to a restaurant that uses this app and pay a checkout fee!

February 10, 2024
Unprompted review
Rated 1 out of 5 stars

Charges you to pay a bill

Charges you to pay a bill, absolute joke of a company.

If in a restaurant (or wherever) that uses it, tell them you want to pay on their card machine and have the service charge removed off the bill due to them using this app.

Don't return to anywhere that uses this app, they don't give a damn about you as a customer, so let them go under.

December 29, 2023
Unprompted review
Rated 1 out of 5 stars

Had a fabulous lunch at Gloria in…

Had a fabulous lunch at Gloria in Shoreditch and when it came to pay the bill I was asked to pay use the QR code in the table - I did this and as we were in a hurry to catch a train I inadvertently clicked on yes to the tip - for which I paid £9.00, there were other options but the App defaulted to £9.00 and I was in a hurry. When I got my emailed invoice I was then charged both a service charge of 12.5% plus a service fee for the app plus the tip..! Sunday App has spoiled a great experience and has left me feeling I'd been conned into multiple charges on top on my bill; so rather than helping Gloria to avoid bad reviews - has actually given them one and I won't be returning for that reason.

November 24, 2023
Unprompted review
Rated 1 out of 5 stars

Checkout fee to use the app!!!!

I recently dined at Circolo Popolare, and the server asked me to scan the QR code to pay the bill. Initially, I was happy because I could pay at my convenience. However, SundayApp added a checkout fee on top of the service charge and tip. Why should I pay for using this app? I asked the waiter to bring the card machine and paid my bill.

November 14, 2023
Unprompted review
Rated 1 out of 5 stars

Avoid if you don’t want sneaky charges

I recently dined at a restaurant where they asked me to pay the bill using this app. This app asked me to pay a tip, which I did, and then proceeded to charge me 12.5% service on top of that, as well as a charge for using the app. The service wasn’t so great that I would have tipped AND pay a service charge. I found it annoying having to pay that, as well as being charged to pay my bill. I will try to avoid using this app in future.

October 8, 2023
Unprompted review
Rated 1 out of 5 stars

Pay us to pay your bill (no thanks)

Use this app / website and get charged for the privilege.

Why would a consumer pay to pay a bill? The business concept is rotten at its core.

On top of that, I was asked to add an extra tip on top of the service charge.

A dishonest business model, on the bright side I can’t see it being around for long.

Enjoy the bin.

February 23, 2023
Unprompted review

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