The quality of this blanket is exceptional, prompting me to buy one for my daughter after I had received one as a gift myself. The customer service was very helpful when I forgot to add a bonus item... See more
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Review summary
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Half of my shipment (the outdoor Lennox chair and ottoman) are defective. The ottoman especially. The ottoman has this flat dried out foam inside that will not inflate. The shape is distorted and it i... See more
Company replied
Liz from the customer service team solved my delivery issue! We were emailing back & forth, trying to locate my order. She was ready to resend my order however that wasn't necessary, the package was... See more
I didn’t receive my first order but after contacting the response to replace it was prompt and easy. My item arrived, communication was great. Thank you for having integrity behind your company. Thing... See more
Company details
Written by the company
Radical softness for your home, body, and soul. Sunday Citizen started with a simple mission: to create the world’s softest, hotel-quality bedding that is actually easy to care for. Founded by a fourth-generation textile family, we’ve spent years perfecting unique, precision-engineered fabric blends like our signature Snug and Premium Bamboo. We believe comfort shouldn't come at the cost of the planet. That’s why our products are OEKO-TEX® certified, our comforter filling is made from recycled PET plastic bottles, and we offset the carbon footprint of every delivery. Discover luxury comfort that’s machine-washable, sustainable, and designed to make every day feel like Sunday. Experience the Sunday Citizen difference: 100% Comfort. At Sunday Citizen, we are obsessed with the "unboxing" of joy. From our viral Snug Comforters to our buttery-soft loungewear, every piece is designed for maximum coziness and durability. We want you to shop with total confidence, which is why we offer a 30-day "Fall in Love" Guarantee. If you aren’t completely satisfied with your softness, our dedicated customer experience team is here to make it right. Join over 100,000 happy "citizens" who have upgraded their home rituals with our sustainable, machine-washable essentials. Our mission is to ensure every customer feels as supported as our pillows. If you have any issues, reach out to hello@sundaycitizen.co.
Contact info
United States
- help@sundaycitizen.co
- sundaycitizen.co
3.5
Average
165 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 38% of negative reviews
Typically replies within 1 week
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They above and beyond ...
I had an issue with a comforter I had ordered a couple of months ago - I believe it wasn't sewn well. However, when I contacted Sunday Citizen, they were more than helpful and went the extra mile to make it right for me. I have bought several times from this company, and I have nothing but good things to say about them!
April 20, 2026
Unprompted review
Reply from sundaycitizen.co
Hi Vicki, thank you for sticking with us! We believe in making things right, and we're so glad we could go the extra mile for a loyal customer like you. Thanks for the high praise!
Im absolutely in love with my bedding…
Im absolutely in love with my bedding from Sunday Citizen!
Everything is so soft. The company is so nice to work with for support.
We turned a blah guest room into a stunning room!
April 23, 2026
Reply from sundaycitizen.co
Hi Karen,we love hearing that we helped turn your guest room into a stunning retreat. Thanks for the shout-out to our team, too!
The customer service was very helpful
The customer service was very helpful, and the response was quick.
April 22, 2026
Unprompted review
Reply from sundaycitizen.co
Hi Rachel, speed and helpfulness are our top priorities. We’re so glad we could assist you quickly!
Very responsive customer service…
Very responsive customer service everyone was efficient and fixed the problems right away in a timely manner
April 15, 2026
Reply from sundaycitizen.co
Thank you for the feedback! We’re glad our team was able to jump in and resolve those issues for you right away.
No attentive resolution or response…
No attentive resolution or response provided
April 19, 2026
Unprompted review
Reply from sundaycitizen.co
Hi Kiburi, I want to sincerely apologize for the experience you’ve had. You are absolutely right, receiving a scripted response that echoed the same generic advice as the AI is the opposite of the attentive service we strive for. We hear your frustration regarding the Cypress Modular Sofa promotion, and we agree that we should have provided a more direct answer.
To ensure this is handled with the attention it deserves, one of our Team Managers will be reaching out to you directly via email in the next 24 hours.
I love this comforter
I love this comforter. It is light weight and so comfortable. Cozy but not hot.
March 23, 2026
Reply from sundaycitizen.co
Hi Natalie, finding that balance of 'cozy but not hot' is our specialty. We’re glad you're loving the lightweight feel of your new comforter!
I love this company and its products
I love this company and its products. Exceptional.
April 17, 2026
Unprompted review
Reply from sundaycitizen.co
Exceptional is our favorite word to hear! Thank you so much for the support, Michelle.
We love our blue mist throw
We love our blue mist throw. It is the perfect weight for our spring and summer bedding. And ohhh so super soft.
April 17, 2026
Reply from sundaycitizen.co
Hi Tanja, the Blue Mist throw is such a great choice for this time of year! We're so glad it's adding that perfect layer of softness to your spring bedding.
Nice products that not only feel…
Nice products that not only feel comfortable but add elegance to your bedroom
April 17, 2026
Reply from sundaycitizen.co
Hi Ibrar! It is wonderful to hear that our pieces are hitting that "sweet spot" between cozy comfort and bedroom elegance. We truly believe you shouldn’t have to choose between a good night’s sleep and a beautiful space, so it's great to see that reflecting in your home!
Thank you so much for the 5-star review and for being part of the Sunday Citizen family. Enjoy your stylish sanctuary!
Reply from sundaycitizen.co
Hi Rande, 'easy, friendly, and professional' is exactly how we want every experience to feel. We're so glad you’re loving the product!
Absolutely the softest robes ever!!
Absolutely the softest robes ever!!! I buy them for family & friends. LOVE THEM!!!!
March 1, 2026
Reply from sundaycitizen.co
Hi Deborah! You are officially the best gift-giver. Nothing says 'I care' like the softest robes ever—so glad your friends and family love them!
They have great selection of products
They have great selection of products. Their sales are phenomenal. Everything arrives in good condition and on time.
April 16, 2026
Reply from sundaycitizen.co
Hi Debra, thank you for the feedback on our selection and shipping! We’re glad everything arrived perfectly and on time.
I'm very happy with the pillows --…
I'm very happy with the pillows -- they're unique, and like snuggling into a familiar place. No problem with headaches or neck / back pain or stiffness.
It took them a while to arrive, and I was worried whether there would be a problem with shipping; however, they arrived in good shape.
February 27, 2026
Reply from sundaycitizen.co
Hi Carla, we are so happy to hear the pillows are providing that 'familiar place' comfort and helping with your neck and back! We apologize for the wait on shipping, but we’re glad they arrived safely and were worth the wait.
Best blanket ever!!
March 1, 2026
Reply from sundaycitizen.co
Best blanket ever—we'll take it! Thanks so much for the love, Elayne.
I love the silk look of the comforter…
I love the silk look of the comforter and the fact that it’s a lighter weight but keeps you warm in the winter. Looks expensive!
April 15, 2026
Reply from sundaycitizen.co
Hi Peggy, we love that 'expensive look' combined with a lighter weight! It's great to hear it's keeping you warm and stylish.
This bedding is so soft and luxurious…
This bedding is so soft and luxurious and the fabrics are high quality. Shipping is fast and the packaging is efficient. Highly recommended!
March 28, 2026
Reply from sundaycitizen.co
Hi Leslie, thank you for the high recommendation! We take a lot of pride in our packaging and efficiency, so we're glad that stood out to you.
I was tossed to the AI chatbot who gave…
I was tossed to the AI chatbot who gave me a response that provided no new information.
April 14, 2026
Unprompted review
Reply from sundaycitizen.co
Hi Cheryl, thank you so much for your recent purchase! First, I want to sincerely apologize for the delay in your delivery and for the frustration our AI chatbot caused when you reached out for help.
We are currently in the process of constantly training our AI to enhance the service we provide, which is why we highly appreciate feedback like yours, it is essential in helping us improve the experience for everyone. Please never doubt that our human team is here for you; if you ever need assistance with an order, please feel free to contact us. We’re always happy to help!
Reply from sundaycitizen.co
Hi Megan, 'thick and luxurious' is exactly what we aim for. We're so glad you're loving your new blanket!
I buy a lot from Sunday citizen so if…
I buy a lot from Sunday citizen so if you just want quality or customer service both are great. I have to order when they are on sale because they are expensive but I love everything I have gotten
March 26, 2026
Reply from sundaycitizen.co
Hi Nora, we truly appreciate you! We know quality is an investment, and we’re so glad you find our service and products worth it. Enjoy your latest finds!
EVERYTHING I purchase from Sunday…
EVERYTHING I purchase from Sunday Citizen is perfect and of the best quality and so soft!!! These items are investments that will last you forever if you take care of them. I love this company!!
April 15, 2026
Reply from sundaycitizen.co
Hi Kristi, this truly made our day! We’re so glad you see our products as a long-term investment in your comfort. Thank you for the incredible support!
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