Sunderban Asian Supermarket Reviews 390

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of products, including groceries, fish, and fresh produce, often highlighting the wide variety of available items. Many people appreciate the efficient and fast delivery service, noting that items arrive well-packed and in good condition. The overall service is frequently described as excellent, making shopping a pleasant and hassle-free experience. However, some customers also noted occasional issues with delivery dates not being met. A few reviewers were not happy with the quality of certain products, such as some fish, vegetables, or meat, mentioning concerns about freshness or fat content. There were also isolated instances of damaged products or incorrect items being delivered, though some customers reported receiving compensation in such cases.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many praising the top-quality dried fish, fresh... See more

Quality

Users describe positive interactions with quality, particularly praising the top-quality dried fish, fresh... See more

Delivery service

Reviewers mention positive feedback about delivery service. Customers frequently praise the fast and... See more

Service

People report positive experiences with service. Customers consistently praise the quality and efficiency of... See more

Based on these reviews

Rated 5 out of 5 stars

As usual, it is a hassle free shopping experience. I am quite regular at their online shopping with Sundarban for years now. They never disappointed us. It is very cordial to talk to the people over t... See more

Rated 5 out of 5 stars

Hi, I selected the delivery date on Saturday because I would be home and it was convinent. But it was delivered early. Please can you make sure to keep the delivery date as mentioned in the orde... See more

Rated 5 out of 5 stars

I received the product in good condition (comparatively) and earlier than the mentioned time. However, the only thing that could be improved is the chat box option; it is not humanized, so it did not... See more

Rated 5 out of 5 stars

Great experience shopping here. The dried fish (especially the Chepa Shutki) is top-quality. The green chilies are fresh and taste exactly like the ones back home. Will definitely be a returning custo... See more

Company replied


Company details

  1. Indian Grocery Store
  2. Asian Grocery Store
  3. Indian Takeaway

Written by the company

We are an Indian-Bangladeshi grocery store in Den Haag, the Netherlands. Established in the year 2003, and are proud to be one of the favorite Indian sub-continental store in The Netherlands and across the borders. Sunderban is the only grocery shop in mainland Europe who also sells all fresh and frozen products online through the webshop and deliver straight to your doorstep on the same day in the Hague and sarrounding areas or next day in the rest of Netherlands and Belgium. We are the largest seller of Indian and Bangladeshi fish like Hilsa (ilish) fish, Rohu, katla, Pabda, King fish, Black tiger shrimps, Lobster from Bangladesh and many more varieties of fresh water fishes. Fresh goat meat is one of our popular product. Sunderban is the most trusted place for all typical Bengali products such as Gobindobhog rice in Holland for the last two decades. Our homemade fresh food such as different types of Mutton, Chicken and vegetables Biryani, Specially Hyderabadi Biryani. Indian and Bangladeshi fish, chicken and mutton Curry. Freshly made Sweets as Laddoo, Gulab jamon and Rasmali also widely popular among our customers. Visit our store or order online today and feel the convenience.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

390 reviews

5-star
4-star
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1-star

Replied to 33% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Authentic taste of Bangladesh in the NL!

Great experience shopping here. The dried fish (especially the Chepa Shutki) is top-quality. The green chilies are fresh and taste exactly like the ones back home. Will definitely be a returning customer!

March 13, 2026
Sunderban Asian Supermarket logo

Reply from Sunderban Asian Supermarket

Dear Adnan,
Thank you so much for your kind words! We are thrilled to hear you enjoyed our Authentic products so much that they brought back a taste of home. Providing authentic, high-quality products is exactly what we strive for at Sunderban.nl. We look forward to welcoming you back soon!

Team Sunderban.

Rated 3 out of 5 stars

Delivery charge is so high

Delivery charge is so high. Products are so good.

March 9, 2026
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Reply from Sunderban Asian Supermarket

Dear Sumon,
Thank you for your kind words about our product quality! We understand that delivery charges can feel high. Because we ship fresh and frozen items such as fish and vegetables, we use specialized insulated packaging and higher courier charges to ensure they arrive in perfect condition.
To help save on these costs, we offer Free Delivery on dry item orders over €47.50. We appreciate your support and hope to see you again soon!

Team Sunderban.

Rated 5 out of 5 stars

Perfect

Good products, fast delivery

March 5, 2026
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Reply from Sunderban Asian Supermarket

Dear Syeda,
Thank you for the great review! We're thrilled to hear that you are happy with both our products and the fast delivery. That’s exactly what we strive for at Sunderban.nl. See you next time!

Team Sunderban.

Rated 5 out of 5 stars

Nice products and on time delivery as…

Nice products and on time delivery as always.

February 25, 2026
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Reply from Sunderban Asian Supermarket

Dear J. Majumder,
Thank you for being a loyal customer! We are delighted to hear that you are happy with our products and that we could deliver on time once again. We look forward to your next order at Sunderban.nl!

Team Sunderban.

Rated 5 out of 5 stars

Authentic Bangladeshi and Indian…

Authentic Bangladeshi and Indian groceries, fresh veggies and frozen foods available. Super fast delivery within 24 hours. I will definitely order more in coming future. Really good food and quality service.

March 3, 2026
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Reply from Sunderban Asian Supermarket

Dear Mr. Masum,

Thank you so much for your wonderful review! We are thrilled that you enjoyed our authentic Bangladeshi and Indian groceries and that our 24-hour delivery met your expectations. Providing fresh veggies and high-quality frozen foods is our passion. We can’t wait to prepare your next order at Sunderban.nl!

Team Sunderban.

Rated 5 out of 5 stars

Thank you for selling Ruchi Chanachur

It's difficult to find Bangladeshi delicacies around western Europe. I was quite happy to find the things I need here.

February 26, 2026
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Reply from Sunderban Asian Supermarket

Dear Shawon Ashraf,

Thank you so much for your kind words! We know how much those specific flavors like Ruchi Chanachur mean when you’re far from home. It is exactly why we started Sunderban.nl—to make these Bangladeshi delicacies accessible throughout Western Europe. We’re so glad you found what you needed at

Team Sunderban.

Rated 5 out of 5 stars

Best place to buy Indian fish in the Netherlands.

Quality fish with quality dispatched material. I have ordered fish online from Sunderban Asian supermarket in the Netherlands. The fish was well packed and still frozen when I picked it up from Post Nl locker. I Highly appreciate it!

February 28, 2026
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Reply from Sunderban Asian Supermarket

Dear Rosemin Shaikh,

Thank you so much for your kind words! We take great pride in being the best place for Indian fish in the Netherlands. We use specialized insulated packaging to ensure our frozen products stay at the right temperature, even when delivered to a PostNL locker. We are thrilled to hear you are satisfied with the quality and our service! See you with your next order at sunderban.nl!

Team Sunderban.

Rated 5 out of 5 stars

On time delivery

On time delivery. Packaging great.👍🏻

February 23, 2026
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Reply from Sunderban Asian Supermarket

Dear Prazakta,

Thank you for the 5-star review! We are glad to hear that our delivery was on time and that you were happy with the packaging. We take great care in packing every order to ensure it arrives in perfect condition. See you next time at Sunderban.nl!

Team Sunderban.

Rated 4 out of 5 stars

Very good point experience

I ordered meat, multiple fishes and spices.
All were really good quality and delivered with good packaging and care.

February 7, 2026
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Reply from Sunderban Asian Supermarket

Dear Riya Bhowmick,

Thank you so much for your wonderful review! We are thrilled to hear that you had a great experience with our meat, variety of fishes, and authentic spices. We take extra care with our packaging to ensure everything stays fresh and of top quality during delivery. We are looking forward to your next order at Sunderban.nl!

Team Sunderban.

Rated 1 out of 5 stars

Bad purchase

The experience is really bad. They gave us other items rather than what we ordered. Also the price is high compared to the quality.

January 30, 2026
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Reply from Sunderban Asian Supermarket

Dear Mr. Ahad,

Thank you for being with us for a long time as our regular customer, and for your feedback.

As discussed over the phone about those products, the specific brand you ordered was temporarily out of stock, so we provided a high-quality alternative to ensure you received your items on time. We stand by our promise: if you are not satisfied with this alternative, we will process a refund for those items. Any complaint from our customer, we handle it immediately and appropriately. Customer satisfaction is our top priority at Sunderban.nl.

Team Sunderban.

Rated 5 out of 5 stars

Really nice service and instant…

Really nice service and instant delivery.

January 21, 2026
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Reply from Sunderban Asian Supermarket

Dear Mr. Masum,

Thank you for the 5-star review! We are glad to hear that our delivery was on time and that you were happy with the packaging. We take great care in packing every order to ensure it arrives in perfect condition. See you next time at Sunderban.nl!

Team Sunderban.

Rated 4 out of 5 stars

Everything except chicken was ok

Everything except chicken was ok.
Advertised as contry chicken, but in reality its a small poultry chicken in germany.

January 3, 2026
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Reply from Sunderban Asian Supermarket

Dear Mr. Roy,

Thank you very much for your continued orders with Sunderban.nl and for taking the time to share your feedback with us.

We would like to clarify that the chicken was not German poultry but imported into Germany. We apologize for any misunderstanding this may have caused and appreciate your patience in this matter.

Your feedback is important to us, and we truly value your support. We hope to have the pleasure of serving you again soon.

Warm regards,
Team Sunderban

Rated 5 out of 5 stars
Sunderban Asian Supermarket logo

Reply from Sunderban Asian Supermarket

Dear Mr. Halar,

Thank you very much for your continued orders with Sunderban.nl and for taking the time to share your feedback with us.

Your feedback is important to us, and we truly value your support. We hope to have the pleasure of serving you again soon.

Warm regards,
Team Sunderban

Rated 5 out of 5 stars

Excellent service

Excellent service, good product, reasonable price, nice behaviour

December 30, 2025
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Reply from Sunderban Asian Supermarket

Dear Mr. Acharya,

Thank you very much for your continued orders with Sunderban.nl and for taking the time to share your feedback with us.
We are delighted to know that you are satisfied with our product and service.

Your feedback is important to us, and we truly value your support. We hope to have the pleasure of serving you again soon.

Warm regards,
Team Sunderban

Rated 5 out of 5 stars

Very good quality products.

Very good quality products.

January 3, 2026
Sunderban Asian Supermarket logo

Reply from Sunderban Asian Supermarket

Dear Mr. Alam,

Thank you very much for your continued orders with Sunderban.nl and for taking the time to share your feedback with us.
We are delighted to know that you are satisfied with our products and service.


Your feedback is important to us, and we truly value your support. We hope to have the pleasure of serving you again soon.

Warm regards,
Team Sunderban

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