Just ordered our second Sunlighten MPulse sauna for our vacation home. This is one part of our wellness program that has made the most profound difference in reducing our aches and pains and allowed u... See more
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it was very easy to order and receive my sauna the customer service was super helpful my friend judy revallo in harbor springs michigan did all the research on saunas and found yours to be the best... See more
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Renee spent a great deal of time on the phone and through email helping my wife and I decide to purchase our sauna at Sunlighten. We were leaning towards a competitor but Renee helped us to ultimately... See more
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Great product. High quality. Shipped with incredible protection and arrived without a single imperfection. Assembly is very simple with detailed instructions. I misplaced the remote and they sent... See more
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Company details
Written by the company
With our cutting-edge infrared technology, we illuminate the path to a brighter, healthier life. Sunlighten® Saunas stands as the premier destination for personalized infrared light therapy and sauna lifestyle solutions. Since 1999, we've dedicated ourselves to pioneering wellness solutions that empower individuals to enhance their quality of life. With our patented SoloCarbon® technology, we deliver the best quality of infrared energy to rejuvenate the body—proven to be up to 99% effective. Fueled by our passion for making a positive impact, we continuously innovate to advance well-being. Our commitment extends beyond product excellence to building a global community of businesses, consumers, and trusted experts. Together, we support one another on our journey to create a healthier, happier world. As industry leaders, we prioritize safety and efficacy. That's why our saunas are designed and manufactured by Sunlighten, using quality materials to ensure a safe and non-toxic experience. Moreover, our saunas stand out as the only ones on the market equipped with all three infrared wavelengths—providing comprehensive therapeutic benefits. Experience the transformative power of Sunlighten and join us in embracing a lifestyle of wellness and vitality. Together, we're not just changing lives—we're helping you feel better, do you can do more, and live fully.
Contact info
10975 El Monte St., 66211, Leawood, KS , United States
- 877-292-0020
- sunlighten.com
4.7
Excellent
4K reviews
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Matthew did not rush or push me
Matthew did not rush or push me, he provided the information and gave me “weeks” to process and decide. He was then just as supportive and responsive to help me when I reached back out. Great experience!
April 23, 2026
Reply from Sunlighten, Inc.
Thank you for sharing this, Jessie! It’s great to hear Matthew gave you the space you needed to make the decision at your own pace and was just as supportive when you were ready to move forward. That kind of approach really matters.
We’re glad your experience felt thoughtful and easy from start to finish. If anything comes up as you get started, we’re here for you.
Our sauna has never heated up
Our sauna has never heated up! It’s not usable it’s beyond difficult to get help. Still waiting months later to get it to work. SHOCKED and DISAPPOINTED!
May 31, 2025
Reply from Sunlighten, Inc.
Thank you for taking the time to share your feedback, and we are sorry to hear about your experience.
Our team is actively working with you to review the full setup and support next steps toward a resolution. We are committed to making sure you have the guidance and assistance needed to get your sauna fully up and running.
We stand behind the quality and performance of our products and are focused on working through this with you. Our team will continue to stay in close contact until this is resolved. Thank you for your patience, and we appreciate the opportunity to support you as you get back to your wellness routine.
Reply from Sunlighten, Inc.
Thank you for your review, Sarah! We love hearing this. Wishing you many relaxing sessions ahead as you get started, and thank you for choosing Sunlighten for your wellness journey. We’re here if anything comes up along the way.
Reply from Sunlighten, Inc.
Thank you for sharing, Rodney! We’re glad the process felt smooth and efficient for you.
Thank you for choosing Sunlighten, and we’re here if you need anything.
Recommend across the board! Product and service is incredible. I am loving my Sunlighten Sauna
I am loving my Sunlighten Sauna! It was delivered way before promised and set-up was fairly easy ... even when I messed something up during set-up, the customer support team was an incredible help. So the service across the board was great.
From a prodcut perspective - it's incredible. It was an investment that was well worth it and improving my quality of life.
March 25, 2026
Reply from Sunlighten, Inc.
Thank you for taking the time to share this, Terra! It means a lot to hear your experience felt strong across every step, from delivery to setup to support. We know how important it is for everything to come together smoothly.
Most of all, we’re glad the sauna is already making a positive difference for you. Wishing you many restorative sessions ahead, and thank you for choosing Sunlighten to support your wellness journey.
The customer service team is awesome
The customer service team is awesome! They are all extremely helpful and they walked me through correcting the issues I was having with my sauna.
March 30, 2026
Reply from Sunlighten, Inc.
Thank you for your review, James! We’re so glad to hear our team was able to support you and walk through everything. We appreciate you choosing Sunlighten and are excited for you to continue enjoying your sauna. If anything else comes up or you’d like to share how your routine is going, we’re always here for you. Enjoy!
Website was very informative
Website was very informative, checking out process easy, used my HSA for my purchase and cannot wait to use it!
April 21, 2026
Reply from Sunlighten, Inc.
Thank you for your review! We’re glad the website helped you feel informed and that checkout was simple and straightforward.
We hope this becomes a meaningful part of your wellness routine. Thank you for choosing Sunlighten, and we’re here if anything comes up along the way.
Riki did a great job of making this…
Riki did a great job of making this purchase easy.
April 21, 2026
Unprompted review
Reply from Sunlighten, Inc.
Thank you for sharing, Terri! It’s great to hear Riki helped make the process feel easy and comfortable for you. That kind of clarity and support really helps when making a decision like this.
We’re excited for you to receive your sauna and begin using it soon. Wishing you many great sessions ahead, and thank you for choosing Sunlighten for your wellness journey.
FIVE STARS customer service!
Tabitha called me back within 1 minute after I submitted an online inquiry. She answered all my questions and went beyond to assist me with choosing the right sauna for my needs. I didn’t planned on making my decision within the day, but her assistance made it possible! She even sent me the business locations in my area so I can try their sauna in person before purchasing, because I was skeptical. I cant wait to receive my sauna!
April 20, 2026
Unprompted review
Reply from Sunlighten, Inc.
Thank you for sharing this, Giang! It’s great to hear Tabitha was able to respond quickly and help you feel informed and supported as you made your decision. Taking the time to feel confident in the choice is so important.
We’re excited for you to receive your sauna and begin your journey with it. Wishing you many restorative sessions ahead, and thank you for choosing Sunlighten.
Sunlighten staff are all awesome
Sunlighten staff are all awesome. Great company to deal with. We love everything about our sauna purchase. Now I’m receiving the cleaning kit and towels. I’ve been notified from start to finish with products and delivery!!!
April 20, 2026
Reply from Sunlighten, Inc.
Thank you for sharing this with us, Theresa! It’s wonderful to hear your experience has felt smooth and well-communicated from the very beginning through delivery and beyond. That kind of consistency is exactly what we aim for.
We’re glad you’re enjoying your sauna and already adding accessories to your routine. If anything comes up or you ever want to share how it’s supporting your wellness, we’re here for you.
We love our Sunlighten sauna!
We love our experience with Sunlighten from ordering to delivery, I recommend this company to anyone who is looking for the BEST sauna and customer service experience!
February 17, 2026
Reply from Sunlighten, Inc.
Thank you for your review, Kim! It means a lot to hear your experience felt positive from ordering all the way through delivery. That full journey really matters to us.
We’re grateful you’d recommend Sunlighten and hope your sauna continues to be a meaningful part of your wellness routine. We’re always here if you need anything along the way.
Poor customer communication
Update: Sunlighten was very responsive and apologetic about the 10 day delay, and are working to get the order expedited.
I ordered the red light mask on April 8. On April 10, I received a shipping confirmation through Fed Ex. It’s April 19, I’ve not received the mask nor had communication that it’s been delayed. Poor customer experience!
April 7, 2026
Reply from Sunlighten, Inc.
Thank you for taking the time to share your experience, and we are very sorry for the frustration this delay has caused.
We have a new shipment going out to ensure you receive your new RED Light Therapy Mask as quickly as possible, and we sincerely apologize for the inconvenience this has caused. We hope it becomes your favorite part of your wellness routine and that you enjoy the benefits it delivers.
Our team is here to support you should you have any further questions. They will also be reaching out directly, but you are always welcome to contact us at shipping@sunlighten.com
or 877-292-0020 x2 if you have further questions on your order in the meantime.
We appreciate your patience and the opportunity to make this right.
Care That Goes Beyond the Product
From the very beginning, our experience with Sunlighten has been nothing short of incredible. After I sent a message through the website chat, Chris R. personally reached out by email. That simple act of follow up turned into something truly life changing for our family.
Chris took the time to connect with me over the phone regarding a donation for my husband, who was recently diagnosed with cancer. From the moment we spoke, it was clear that he genuinely cared. He did not hesitate for a second to step in and help. He was not only compassionate, but also extremely knowledgeable, taking the time to thoroughly explain the technology behind Sunlighten’s products and the health benefits in a way that made everything easy to understand during such an overwhelming time.
He walked me through every step of the process with patience and kindness, and before I even had time to fully process it all, a sauna had been ordered and donated to my husband. Even more amazingly, Chris coordinated everything and had it set up within just a matter of days.
I truly am at a loss for words when it comes to expressing how much this has meant to us. During one of the most difficult seasons of our lives, Chris and the entire Sunlighten team showed us compassion, generosity, and genuine care that we will never forget. This has made a meaningful impact on my husband’s health journey and on our entire family.
We are beyond grateful. Thank you from the bottom of our hearts.
April 9, 2026
Unprompted review
Reply from Sunlighten, Inc.
Wow! Thank you for taking the time to share this experience with us. We are truly moved reading your experience, and we’re so glad Chris was able to support you and your family during such a difficult time.
Moments like this are a reminder of why we do what we do. We’re honored to have been able to play even a small role in your husband’s journey, and we’re sending continued strength and care to your family. Please know we’re here for you anytime you need support. Thank you again for trusting Sunlighten for your wellness journey.
My previous review was wrong since I…
My previous review was wrong since I mixed you up with another company. My experience with sunlighten has been outstanding and I use the spa every day.
April 19, 2026
Unprompted review
Reply from Sunlighten, Inc.
Thank you for following up and sharing this, Gary. We really appreciate your honesty and are glad to hear your experience with Sunlighten has been a positive one.
It means a lot to know you’re using your sauna regularly and enjoying it each day. If anything ever comes up, we’re here to help. Thank you again for choosing Sunlighten!
Sales person
February 17, 2026
Reply from Sunlighten, Inc.
Thank you for your review, Jim! If there’s anything you’d like to share or any questions we can help with, we’re always here. Thank you for choosing Sunlighten!
Working with Riki was fantastic
Working with Riki was fantastic! He was knowledgeable, responsive, and even went above and beyond by helping us on a Saturday. Thank you Riki and Sunlighten!
April 18, 2026
Unprompted review
Reply from Sunlighten, Inc.
Thank you for sharing this, Tammy! It’s great to hear Riki was able to support you throughout the process and even make time over the weekend. That kind of care really makes a difference.
We’re excited for you as you get closer to receiving your sauna. If any questions comes up along the way, we’re here for you. Thank you again for choosing Sunlighten!
Eric provided excellent service!
Eric provided excellent service. He is extremely knowledgeable. He was very thorough in explaining particulars about the sauna we purchased. He answered every question we had. When we reached out to him he responded quickly.
March 26, 2026
Reply from Sunlighten, Inc.
Thank you for your review, Marcie! It’s great to hear Eric was thorough and responsive throughout your experience and helped make everything feel clear and supported.
We’re excited for you as you get ready to enjoy your sauna. If any questions come up, we’re here to help.
We’ve had ours for about a month now
We’ve had ours for about a month now. I’ve been using it about five times per week and my wife has been using it about three times per week. It’s so nice having it on site.
February 16, 2026
Reply from Sunlighten, Inc.
Thank you for sharing this, Steve! It’s great to hear you and your wife are both enjoying your sauna and have already made it part of your weekly routine.
Having it right at home really does make consistency so much easier. We’re glad it’s fitting in well and are here anytime you need support.
Ramon was wonderful!!!
Ramon was wonderful!!!! It was a great experience!!!
February 17, 2026
Unprompted review
Reply from Sunlighten, Inc.
Thank you for your review, Macie! We love hearing that your experience with Ramon was such a positive one.
We appreciate you taking the time to share, and we’re glad everything felt great from start to finish. If you ever need anything, we’re here.
Amplifier II Review - Great experience
The Customer Service Rep answered all my questions and emailed additional helpful information pertinent to my concerns. I was able to schedule delivery on my desired date. The delivery crew was friendly and helpful. The sauna took approximately 2 hours to set up and was fairly simple. The panels were a little heavier than expected.
February 13, 2026
Reply from Sunlighten, Inc.
Thank you for sharing such a detailed review. We’re glad to hear the process felt smooth from communication through delivery and setup, and that everything came together as expected.
We also appreciate your note about the panels and setup experience. Feedback like this helps us continue improving. We’re happy you’re up and running and enjoying your sauna, and we’re here if you need anything along the way.
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