SunnaDesigns Reviews 37

TrustScore 2.5 out of 5

2.7

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Rated 1 out of 5 stars

I ordered a custom hoodie on the 1st of March. It has now been 4 whole months and it still has not arrived. I have emailed this company numerous times aswell as contacting them on socials. No reply, n... See more

Rated 5 out of 5 stars

The necklace was really pretty, delivery was a bit off only because the Royal Mail lost the package however the response to the situation was really kind. I managed to get a bit of a refund as well as... See more

Rated 1 out of 5 stars

7 months ago I ordered a Palestine country map necklace it has still not arrived till today. I am very sick of the company not answering any of the messages or emails me and my brother have sent them.... See more

Rated 5 out of 5 stars

What a great service, I ordered my friend a personalised Arabic necklace and it came just in time for Christmas. Sunna Designs kept in constant contact with me and were very helpful. The necklace was... See more

Company details

  1. Gift Shop

Written by the company

Professional custom jewellers specialising in 18carat gold plated pieces. Includes a range of islamic gifts and personalised clothing.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

37 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Obsesseddd

I fell in love with my necklace as soon as I took it out the package. It’s so dainty and shiny and overall, the quality is very good. Wish you could make the necklace a little shorter but regardless, it’s a 10/10 from me😍

April 30, 2023
Rated 5 out of 5 stars

LOVE IT

Great quality, spelt my name perfectly and it came quicker than i thought!

April 19, 2023
Rated 5 out of 5 stars

Beautiful

Received my order such beautiful necklaces definitely ordering more
Thank you sunna design

April 17, 2023
Rated 5 out of 5 stars

Brilliant service and exceptional quality

Placed an order of two personalised Arabic necklaces on the 4th of April, I was really worried my order won’t come on time for eid and messaged sunnadesigns, they went above and beyond to make sure my order was ready and even delivered personally to me, the necklaces are more beautiful in person mash’Allah and they even gave a free gift. I would highly recommend and look forward to ordering again. Once again thank you Abdul for your excellent service and kind gesture.

April 19, 2023
Unprompted review
Rated 5 out of 5 stars

The necklace was really pretty

The necklace was really pretty, delivery was a bit off only because the Royal Mail lost the package however the response to the situation was really kind. I managed to get a bit of a refund as well as a new necklace sent once again.

January 12, 2023
Rated 5 out of 5 stars

What a great service

What a great service, I ordered my friend a personalised Arabic necklace and it came just in time for Christmas. Sunna Designs kept in constant contact with me and were very helpful. The necklace was so beautiful and my friend was very happy.

December 25, 2022
Rated 5 out of 5 stars

Perfect in every way.

I don’t usually write reviews… however this company is ABSOLUTELY AMAZING! The service from this team is so amazing. I ordered 3 Arabic Name Necklaces for my sisters and expected nothing more, instead the team updated me throughout the creation of the items and sent me pictures of what the names would look like to see if I was happy with the spellings, they made sure to involve me in the process by allowing me to personalise the gift features and add anything I wanted which was amazing as they went out of their way and ordered extra items for me. The team is so kind and always puts the customer first, I couldn’t be more happy and thankful for my purchase. The gift wrapping option is beautiful and they allowed an extra gift message at no extra cost which was placed in an envelope, I can’t wait to give them to my sisters I know they will love them. I 100% recommended this beautiful company. Thank you Sunnadesigns!!! I will definitely be back again :)

December 3, 2022
Unprompted review
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