Sunnamusk perfumes are a bit different from the usual names and smell amazing. I always get comments when I wear my favourite fragrance, Amber Rose, and I always recommend Sunnamusk. I was told recen... See more
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Location
Switch locationChurchill Square Shopping Centre, BN1 2TE Brighton and Hove, England, GB
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Exceptional service from all staff and by far most amazing smelling fragrance’s I’ve ever smelt, I’ve tried so many around the world and have purchased lot of moneys worth of oils and purfumes in my l... See more
A friendly salesman in the Brighton shop suggested some fragrances I really liked following a chat about what I liked, I returned to the store when they ran out & another friendly salesman suggested... See more
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I visited the Sunnamusk Brighton store on Friday. Although slightly tucked away, the store offered a delightful array of Arabian scents, enough to attract anyone who appreciates a signature fragranc... See more
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Company details
Written by the company
Sunnamusk is a British fragrance house adored for its elegant and captivating scents inspired by the beauty of Arabia, led by co-founder Kazi Abidur Rahman. The Sunnamusk journey started in 2009 from humble beginnings on the streets of East London, where five brothers settled into the bustling Whitechapel market bringing an Eastern-inspired aroma to the heart of London. An unwavering commitment to a philosophy of ‘Fragrance First’ propelled Sunnamusk from market stalls to Malls and stores quickly opened across the United Kingdom and eventually into Europe. Today the Sunnamusk portfolio of products has expanded beyond Eau de Parfums to include heavenly home fragrances, rich perfume oils infused with our signature scents and bespoke fragrances available across a network of 36 exclusive Sunnamusk branded stores and ecommerce sites in 5 countries. Kazi Abidur Rahman, co-founder and brand director, remains the driving force behind Sunnamusk. His passion for design, graphics and video along with an expert nose for beautifully-formulated fragrance, has helped transform Sunnamusk from a small bespoke brand to an instantly recognised label. Sunnamusk invites you to embark on an immersive fragrance journey that inspires and enchants, making the world a more beautiful place, one scent at a time.
Contact info
Churchill Square Shopping Centre, BN1 2TE, Brighton and Hove, England, United Kingdom
4.4
Excellent
25 reviews
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Happy to say your workers are the best…
Happy to say your workers are the best ..They made sure i went for the best.They were patient and kind to me ..
September 25, 2024
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Little bang for your buck
I visited the Sunnamusk Brighton store on Friday. Although slightly tucked away, the store offered a delightful array of Arabian scents, enough to attract anyone who appreciates a signature fragrance. To start on a positive note, the staff were professional and helpful, and the perfumes on display appeared potent, with claims of up to 72 hours of wear, though I understand that longevity can vary due to several factors.
In short, I decided to purchase the 30ml Emirates oil, which was beautifully packaged and gave the impression of a pleasant and transparent transaction. However, upon using the oil, it fell far short of what was showcased in-store. The scent was much weaker, and both its wear and projection were poor. It was hugely frustrating and disappointing. What is marketed as a luxury brand has really let me down this time. After seeing similar feedback from others, I won’t be returning.
September 20, 2024
Unprompted review
Reply from Sunnamusk London - Brighton
Dear Thomas,
Thank you for visiting our Brighton store and for taking the time to share your feedback. We're delighted to hear that you had a positive experience with our team and enjoyed our selection of fragrances. However, we're genuinely sorry to learn that the Emirates oil did not meet your expectations.
Customer satisfaction is our top priority, and we'd like to make things right. Please reach out to us at online@sunnamusk.com, and our team will assist you further.
Kind regards,
Sunnamusk
Reply from Sunnamusk London - Brighton
Hey Khaled,
Thank you for your positive feedback!
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