The staff member at the Wood Green shopping mall was genuinely incredible and so kind. His service was amazing and I had such a wonderful time buying my perfumes from him — I’d honestly go back to... See more
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Easy to purchase on line - and arrives in quick time , but I also love going into one of your stores to inhale all the uplifting , soul quenching aromas . Amber rose oil is my go to , but I also have... See more
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As soon as we walked in we were greeted by the loveliest member of staff. She talked us through all the fragrances and oils (they all smell incredibly high quality) and eventually I settled on an oil... See more
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I visited Reading, I usually shop Brighton. The same great consistent service and product story in both stores A warm non pushy welcome, lots of open questions to establish my wants and needs, matche... See more
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Company details
Written by the company
Sunnamusk is a British fragrance house adored for its elegant and captivating scents inspired by the beauty of Arabia, led by co-founder Kazi Abidur Rahman. The Sunnamusk journey started in 2009 from humble beginnings on the streets of East London, where five brothers settled into the bustling Whitechapel market bringing an Eastern-inspired aroma to the heart of London. An unwavering commitment to a philosophy of ‘Fragrance First’ propelled Sunnamusk from market stalls to Malls and stores quickly opened across the United Kingdom and eventually into Europe. Today the Sunnamusk portfolio of products has expanded beyond Eau de Parfums to include heavenly home fragrances, rich perfume oils infused with our signature scents and bespoke fragrances available across a network of 36 exclusive Sunnamusk branded stores and ecommerce sites in 5 countries. Kazi Abidur Rahman, co-founder and brand director, remains the driving force behind Sunnamusk. His passion for design, graphics and video along with an expert nose for beautifully-formulated fragrance, has helped transform Sunnamusk from a small bespoke brand to an instantly recognised label. Sunnamusk invites you to embark on an immersive fragrance journey that inspires and enchants, making the world a more beautiful place, one scent at a time.
Contact info
Unit 4.8, The Loom, 14 Gowers Walk, E1 8PY, London, United Kingdom
- online@sunnamusk.com
- sunnamusk.com
4.4
Excellent
8K reviews
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Product can easily be tailored to the…
Product can easily be tailored to the individual requirement. Sometimes 2 different oils when mixed together produce the desired effect.
The sales assistant was not able to do that, saying that all oils are prefilled in the bottles. There are no empty bottles. As a result I only bought 1, gift for elderly person instead of 3 bottles. In future if you train your staff to tailor the product as per customer request, it will definitely increase your sales.
I bought the product but I was not happy with the experience.
August 15, 2026
Overpriced product
Here’s the revised version:
“Overpriced, with no clear pricing displayed. I had to ask the sales representative for the price, which should be made more transparent. The product is simply too expensive for what it offers. I would recommend going somewhere else for better value for money.”
August 16, 2026
The young lady was very helpful &…
The young lady was very helpful & polite, loving the Escape fragrance, i also had the amid ambre oil, it was the wrong one, but that was my fault entirely not the young lady, works well with Escape.
Of corse I’ll be back :-)
August 16, 2026
Quality Service
The staff member who served me was very polite, helpful and knowledgeable.
August 15, 2026
The staff is really helpful
August 10, 2026
Black rose lovely scent
August 10, 2026
Great service
August 14, 2026
First time purchase, I love it
I discovered the fragrance at a stall in Westfield Stratford, where I was given a small scented paper sample. The beautiful fragrance lasted for days, and I loved it so much that I eventually bought it online.
August 10, 2026
When I came the staff immediately began…
When I came the staff immediately began serving me. Asked for a sweet fragrance and I could tell he knew his stuff and gave me the best recommendation. Bought that with no regrets. The stuff’s a bit pricey so be prepared to spend at least £30 bare minimum. Anyway highly recommend all their perfumes are lovely so go visit and don’t be shy
August 13, 2026
Great item wrapped in a nice gift box
Great item wrapped in a nice gift box, fast delivery.
August 12, 2026
Perfume was quite pricey and it was not…
Perfume was quite pricey and it was not long lasting
August 13, 2026
Can’t get enough of this stuff
Can’t get enough of this stuff, I have 8 of these scents and mix and match oils to scents which makes them stronger and last longer.
August 8, 2026
I have asked on 3 separate occasions…
I have asked on 3 separate occasions for a refund and I have received zero response. Poor customer service
August 10, 2026
Very poor service the bottle sizes have…
Very poor service the bottle sizes have become ridiculous although the bottle size I’ve got smaller the price has increased an online. It says you can get a third bottle half price tried it three times it doesn’t if you look at the price of the original aftershave to the oils are not much in it anymore.
August 6, 2026
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My parcel was returned to the sender…
My parcel was returned to the sender twice and it took so long to find a solution
August 10, 2026
Reply from Sunnamusk London
Dear Aleshah
Thank you for your feedback. We’re sorry to hear about the issues you experienced with your parcel being returned to sender.
We can see that you contacted our customer care team over the weekend, when our team was closed. As soon as we reopened on Monday morning, we responded to your enquiry and worked to resolve the issue for you as quickly as possible.
We apologise for any frustration caused and appreciate your patience while we worked to find a solution.
Kind Regards
The Sunnamusk Team
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