Sunpo Shop Reviews 

63
•
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

I am beyond impressed with Sunpo Shop! I recently ordered some anime merchandise and not only was the selection amazing, but the quality of the items exceeded my expectations. The prices were also ver... See more

Company replied

Rated 3 out of 5 stars

I recently ordered some anime props from this store, and overall, I was pretty pleased with my purchase. The items were well-made and looked just like they did in the pictures. However, I did encounte... See more

Company replied

Rated 5 out of 5 stars

The website is simple but complete. The purchase went fast and I was sent my tracking number. The order took 8 days to arrive, which I think is fine. The products were well protected in a nice package... See more

Company replied

Rated 5 out of 5 stars

Sunpo Shop was so easy to work with! Super quick response to my inquiry and follow-up questions. The Luffy figure look fabulous (exactly as planned!) Great quality

Company replied

Company details

  1. Figurine Shop

Written by the company

Browse your favorite Anime Collections and find original accessories, figures, costumes, jewelry, clothes, plushes, posters, keychains and stickers. If you have a favorite anime character, chances are you'll find it here in various forms.


Contact info

4.1

Great

TrustScore 4 out of 5

63 reviews

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No recent history of asking for reviews

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4.1

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(63)

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Rated 5 out of 5 stars

Customer service

The product arrived broken. I contacted them and got a new product shipped to me on the same day. Customer service was spectacular, thank you.

October 29, 2022
Unprompted review
Sunpo Shop logo

Reply from Sunpo Shop

Thanks for your kind feedback. We hope you enjoy your new product.

Rated 1 out of 5 stars

Products never arrived

Products never arrived, nor did refund!

Four months after ordering £35 worth of children's toys, which my 10-year old had paid for out of his pocket money, no toys to be seen. Also no communication. I emailed to ask when they'd arrive to be told they weren't in stock and would I like a refund. I said yes please, but it never came. I asked a further 5 times and have been ignored throughout. Reported to trading standards.

Stealing from children is pretty low!

November 2, 2021
Unprompted review
Sunpo Shop logo

Reply from Sunpo Shop

Hello, thank you for replying to the e-mail we sent you so that we can proceed to a refund of your order which has indeed suffered a processing error. Our site is now completely renovated.

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