Sunset Finance Inc. - Anderson Reviews 13

TrustScore 3 out of 5

3.1

1504 North Main ST, 29621 Anderson, SC, US


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Rated 1 out of 5 stars

My mom has been a customer of the Main St. Anderson, SC branch for 6 years, always paying on time, continuously getting called and sent letters of thanks asking her to get more loans. The company had... See more

Company replied


Company details

  1. Loan Agency
  2. Tax Preparation

Written by the company

Sunset is part of the Consumer Finance Industry and we offer personal installment loans and tax preparation, Sunset helps our customers every day with unexpected emergencies such as auto repair and doctor bills. We also help our customers with cash for vacations, holidays, back to school needs, and more. We were founded in 2001 and operate over 40 locations in Georgia and South Carolina under the names Sunset Finance and Flight Finance.


Contact info

3.1

Average

TrustScore 3 out of 5

13 reviews

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Rated 1 out of 5 stars

disgusted

My mom has been a customer of the Main St. Anderson, SC branch for 6 years, always paying on time, continuously getting called and sent letters of thanks asking her to get more loans. The company had respectful and professional people in the office, but they are no longer there. I was diagnosed with stage 4 cancer and my mom has been helping me and my children out, which caused her to be 2 weeks late on her payment. Instead of ignoring the calls and mail she would receive, she reached out to them after only being a couple days late to let them know she had consolidated her bills with a company that has way less interest rates and works with an attorneys office. A woman who works in Anderson, Rachel, was incredibly rude to my mom, demanding she come in that day and every day since, and would not listen to reason. She has bombarded my mother's phone, my phone (we got into it because she was very patronizing and bossy and I told her not to call my phone again but she is), and my mom's work, which is extremely unprofessional. She then sent my mom a little note in the mail threatening to tell the credit bureaus she is over 90 days late, when we have the receipt for paying her ON TIME in January. It is now February and last time I checked that was not 90 days ago. Rachel is very unprofessional, rude, and dishonest. She should be ashamed of herself for treating a senior citizen with such contempt, all because she had a big heart and wanted to help out her daughter with cancer and her children get by when I was unable to work or get out of bed after having most of my liver and my gallbladder removed.

February 17, 2023
Unprompted review
Sunset Finance Inc. - Anderson logo

Reply from Sunset Finance Inc. - Anderson

Please contact our Home Office if you would like to be contacted by a District Supervisor regarding your issue. 864-886-9950.

Rated 1 out of 5 stars

Very mismanaged! Does not communicate with other employees. Aggressive collection tactics when no payment due.

Aggressive collection tactics when no payment was due. No communication between employees. I paid it off for my daughter because they kept coming to the house when a payment wasn't due. Do not deal with finance companies, there awful.

July 26, 2022
Unprompted review
Sunset Finance Inc. - Anderson logo

Reply from Sunset Finance Inc. - Anderson

We appreciate your feedback. If you would like to contact our home office to discuss further you may contact us at 864-886-9950.

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