Sunset Finance Inc. - McDonough Reviews 20

TrustScore 4 out of 5

3.8

256 Keys Ferry ST, 30253 McDonough, GA, US


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See what reviewers are saying

Rated 5 out of 5 stars

They are super nice here and really understand. They are quick, understanding and awesome! Will forever continue doing business here! Thank you!

Rated 5 out of 5 stars

The service was wonderful very informative they helped me understand how it would affect my credit if I paid on time.

Rated 5 out of 5 stars

Love the McDonough office. Always a helping hand and always a pleasure coming in!

Rated 5 out of 5 stars

Was there when I needed them and they were super courteous during the process.


Company details

  1. Loan Agency
  2. Tax Preparation

Written by the company

Sunset is part of the Consumer Finance Industry and we offer personal installment loans and tax preparation, Sunset helps our customers every day with unexpected emergencies such as auto repair and doctor bills. We also help our customers with cash for vacations, holidays, back to school needs, and more. We were founded in 2001 and operate over 40 locations in Georgia and South Carolina under the names Sunset Finance and Flight Finance.


Contact info

3.8

Great

TrustScore 4 out of 5

20 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

This office is very rude and…

This office is very rude and unprofessional. I would not recommend at all.

October 9, 2023
Unprompted review
Sunset Finance Inc. - McDonough logo

Reply from Sunset Finance Inc. - McDonough

We appreciate your feedback. In order to direct the issue to the correct person who can help you, please contact our home office at 864-886-9950 so we can get additional details.

Rated 5 out of 5 stars

Very helpful

The service was wonderful very informative they helped me understand how it would affect my credit if I paid on time.

July 11, 2023
Rated 4 out of 5 stars

I think the interest rate could be…

customer services was great the lady were super nice and helpful very friendly

August 30, 2021
Sunset Finance Inc. - McDonough logo

Reply from Sunset Finance Inc. - McDonough

Thanks for your reply and being a customer. All finance companies are regulated by state and federal laws which set interest rates. Hopefully our customer service sets us apart.

Rated 1 out of 5 stars

Unfriendly rude

June 4, 2021
Sunset Finance Inc. - McDonough logo

Reply from Sunset Finance Inc. - McDonough

Thank you for replying. If you'd like to discuss this in detail you can contact our Home Office.

Rated 3 out of 5 stars

The process to obtain the loan was…

The process to obtain the loan was seamless. Paying it, however, has been a less desirable experience. The only options are to go into the location or call in with a fee. Would love the ability to pay online.

May 28, 2021
Sunset Finance Inc. - McDonough logo

Reply from Sunset Finance Inc. - McDonough

Thank you for your feedback. We recently added an option so the branch can do a check by phone if you provide your banking information. There is no fee associated with this type of payment.

Rated 1 out of 5 stars

They are very rude and disrespectful

They are very rude and disrespectful. They also force you to get the extra value plan where you get towing and if you don’t get they tell you they will have to cancel the loan. Then if you choose to cancel be careful they will keep the refund and not tell you about. I would not refer anyone to them!

May 21, 2021
Sunset Finance Inc. - McDonough logo

Reply from Sunset Finance Inc. - McDonough

Thank you for your feedback. If you'd like to discuss further, please contact our Home Office so we can get details and direct your issue to the appropriate person.

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