Sunshine Loans Reviews 646

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 621 reviews, reviewers had a great experience with this company. Customers frequently highlight the quick turnaround for loans, often receiving funds immediately after approval, which makes the process very straightforward and fast. The application process is described as user-friendly and easy, with many appreciating the efficiency and speed of transactions. People also commend the customer service for being polite, helpful, and professional, especially when they manage to connect with a live person. However, some people were dissatisfied with the payment process, noting issues like unexpected changes in repayment amounts or difficulties in updating payment information. A few other people also felt that customer service response times were lengthy, with some experiencing automated systems that prevented them from speaking to a representative.

What people talk about most

Payment

Reviewers mention ambiguous feedback about payment, with some customers reporting immediate funding and quick... See more

Service

Customers consistently note positive experiences with service, often praising the ease and speed of the loan... See more

User experience

Consumers generally express satisfaction with the user experience, often describing it as fast, easy, and... See more

Customer service

Users describe ambiguous interactions with customer service, with many reviewers reporting extremely negative... See more

Response time

Clients share ambiguous opinions on response time, with many reviewers praising the quickness of loan... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Quick turn around to borrow loans, usually immediately after paying off the previous loan! No advance notice as to when your loan is due. Short hold periods when attempting to call customer service w... See more

Company replied

Rated 4 out of 5 stars

Getting the loan was very straight forward and very fast. The problem is the website is not so on the ball. I tried to update my address so it would match my bank information and it would except the c... See more

Company replied

Rated 4 out of 5 stars

When I was forwarded to another email, I was sent to and someone who knew nothing of what I wanted. This happen often.

Company replied

Rated 5 out of 5 stars

Timely accepting my request only thing I ask for same amount and they only approved half of wat I was needing other than that great job

Company replied


4.1

Great

TrustScore 4 out of 5

646 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Sunshine loans is horrible

Sunshine loans is horrible! I also wanted to pay my loan in full and when I try it keeps sending me back to the original screen. I called OVER and OVER only to get a recording that kept sending me links that would not allow me to pay. I tried to email as well and no responses. Horrible auctioneer service and extremely misleading! I would definitely not ever go to sunshine again-instead try dig loans because they are fantastic!

May 5, 2026
Unprompted review
Sunshine Loans logo

Reply from Sunshine Loans

Thank you for taking the time to share your feedback. We’re sorry to hear about the difficulties you experienced and for the frustration this has caused.

We’d like the opportunity to review what happened and assist you further.

Please reach out to us at info@sunshineloans.com so we can look into your concern and help resolve this for you.

Rated 1 out of 5 stars

I’ve been trying to link my Standard…

I’ve been trying to link my Standard Bank account with no luck, it’s now 4 days saying the bank is unavailable and I’ve been calling without luck also

May 5, 2026
Unprompted review
Sunshine Loans logo

Reply from Sunshine Loans

Thank you for taking the time to share your feedback. We’re sorry to hear about your experience and appreciate you bringing this to our attention.

We’d appreciate the opportunity to review your concern further. Please reach out to us at info@sunshineloans.com so we can assist you directly.

Rated 1 out of 5 stars

I applied for a loan and confirm the…

I applied for a loan and confirm the mandate but still I did not receive any money.I send so many emails and tried to call but no answer

May 2, 2026
Unprompted review
Sunshine Loans logo

Reply from Sunshine Loans

Thank you for sharing your feedback. We sincerely apologize for any frustration or inconvenience this situation may have caused.

We’d be glad to review your account and discuss this further so we can address your questions properly. Please feel free to contact us at info@sunshineloans.com so we can assist you directly.

Rated 4 out of 5 stars

Frustration with the website

Getting the loan was very straight forward and very fast. The problem is the website is not so on the ball. I tried to update my address so it would match my bank information and it would except the changes. That stuff should be routine and when it is not its very frustrating.

April 6, 2026
Sunshine Loans logo

Reply from Sunshine Loans

Thank you for sharing your feedback. We appreciate your input and will use it to improve our service.

Rated 5 out of 5 stars

It's helping with my Need

It's helping with my Need. And very easy to talk about what you need. And it didn't take long to get your funds.some time I don't Get the amount I want. But it's ok. Thank you all Ollie.

May 1, 2026
Sunshine Loans logo

Reply from Sunshine Loans

Thank you so much for your review, Ollie. We’re glad you had a great experience!

Rated 1 out of 5 stars

I just paid off an $800 loan and you…

I just paid off an $800 loan and you guys only approved me for for $400 loan

May 1, 2026
Sunshine Loans logo

Reply from Sunshine Loans

Thank you for sharing your feedback. We’re sorry to hear about your experience and understand your concerns. We sincerely apologize for any inconvenience this situation may have caused.

Our goal is always to be clear and transparent, and we appreciate you taking the time to raise your concern. We’d like the opportunity to review your situation in detail. Please contact us at info@sunshineloans.com so we can assist you directly.

Rated 2 out of 5 stars

What kind of a business is this

What kind of a business is this
I have been trying to upload my statement to complete my application as usually but it shows a different way of upload and I'm unable to upload it shows that my bank is available to try again later its been like that for over 6 days now and when I try to contact them their phone number is not going through and on email no response nothing.

April 24, 2026
Unprompted review
Sunshine Loans logo

Reply from Sunshine Loans

We appreciate you taking the time to share your feedback, and we sincerely apologize for any inconvenience this may have caused.

We’d appreciate the opportunity to review your concern further. Please reach out to us at info@sunshineloans.com so we can assist you directly.

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