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Sunshine Mobile Reviews 

4,068
•
TrustScore 4 out of 5

4.1

Electronics & Technology
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Review summary

Created with AI, based on recent reviews

Considering 148 reviews, reviewers had a great experience with this company. Customers frequently mention that the application process is very fast, straightforward, and exceptionally easy to navigate from start to finish without any hassle. People also appreciate the helpful support and smooth service provided, noting that it is simple to get started. However, some customers also noted unexpected payment charges, unexpected billing amounts, and difficulties reaching support teams. A few reviewers reported concerns regarding unusual account activity, issues with unwanted contracts, and a complete lack of email confirmation after signing up. Several people expressed frustration regarding recurring fees and felt the overall pricing structure was misleading.

What people talk about most

User experience

Reviewers highlight a high level of satisfaction regarding the user experience. Consumers consistently report... See more

Payment

People report negative experiences with payment, expressing frustration and distrust towards the company's... See more

Service

Customers had positive experiences with service, describing it as quick, efficient, and stress-free.... See more

Product

Customers consistently note ambiguous experiences with product availability and ordering. Some reviewers... See more

Price

Consumers find price to be ambiguous, with highly mixed experiences reported. Some reviewers noted that the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

This is a rating based only on my application and order application only. And was easy and straightforward, even for me but as most of us know things can still F up or turn out not to be quite what w... See more

Rated 4 out of 5 stars

Quick and easy application form, all of which was completed in full in less than 4 minutes... Happy Days!! 😊 I sincerely hppe that the delivery of my new handset will be just as good an experienc... See more

Rated 4 out of 5 stars

Easy to use but didn’t confirm weather anything has actually gone though or if I’ve even reviving the phone at all

Company details

  1. Electronics & Technology

Written by the company

Unlike most mobile networks SunshineMobile® offers a simple solution to access our Network that does NOT require any tradtional forms of credit checks. Our packages include everything you need - A Sim Card, Number Porting Facility, Txts + Mins + Data and a Handset of your choice all for a fixed regular payment amount. Put simply, we care more about your future than any problems from your past, and firmly believe that everyone deserves a second chance when it comes to accessing a new mobile phone.

Contact info

4.1

Great

TrustScore 4 out of 5

4K reviews

5-star
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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.1

All reviews

(4,068)

134 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

IPhone 16 for £140 a month..

IPhone 16 for £140 a month..
What mugs are going with these idiots at these prices? 🤣
Greedy and just mugging people off.
GP with buy mobiles.co.uk.
Better options and high chance of accepting you.
Don't be ripped off by this company because your desperate for a fkn contract phone

May 11, 2026
Unprompted review
Rated 1 out of 5 stars

AVOID AVOID AVOID

Same experience as most people signed up had a confirmation e-mail advising no money to be taken until 2/4 and then today they tried to take £9.99 which my bank blocked under halo mobile so then tried under the name Sun mobile for £19.99 which I will fight with everything I have to make sure that payment does not go through. The website says they are closed for Christmas in March what a lovely holiday the staff are having then !!’n.

March 20, 2026
Unprompted review
Rated 1 out of 5 stars

Bunch of sick scammers vile is not the…

Bunch of sick scammers vile is not the word! I've tried to contact them about 15 times over the last few day's to get a full refund as they took out 3 different transactions out of my bank to the amount of £62, I'm disabled and have epilepsy but they don't seem to care! Disgusting people! Avoid them if you can!

March 20, 2026
Unprompted review

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