Sunshine Mobile Reviews 

4,068
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 148 reviews, reviewers had a great experience with this company. Customers frequently mention that the application process is very fast, straightforward, and exceptionally easy to navigate from start to finish without any hassle. People also appreciate the helpful support and smooth service provided, noting that it is simple to get started. However, some customers also noted unexpected payment charges, unexpected billing amounts, and difficulties reaching support teams. A few reviewers reported concerns regarding unusual account activity, issues with unwanted contracts, and a complete lack of email confirmation after signing up. Several people expressed frustration regarding recurring fees and felt the overall pricing structure was misleading.

What people talk about most

User experience

Reviewers highlight a high level of satisfaction regarding the user experience. Consumers consistently report... See more

Payment

People report negative experiences with payment, expressing frustration and distrust towards the company's... See more

Service

Customers had positive experiences with service, describing it as quick, efficient, and stress-free.... See more

Product

Customers consistently note ambiguous experiences with product availability and ordering. Some reviewers... See more

Price

Consumers find price to be ambiguous, with highly mixed experiences reported. Some reviewers noted that the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

This is a rating based only on my application and order application only. And was easy and straightforward, even for me but as most of us know things can still F up or turn out not to be quite what w... See more

Rated 4 out of 5 stars

Quick and easy application form, all of which was completed in full in less than 4 minutes... Happy Days!! 😊 I sincerely hppe that the delivery of my new handset will be just as good an experienc... See more

Rated 4 out of 5 stars

Easy to use but didn’t confirm weather anything has actually gone though or if I’ve even reviving the phone at all


Company details

  1. Electronics & Technology

Written by the company

Unlike most mobile networks SunshineMobile® offers a simple solution to access our Network that does NOT require any tradtional forms of credit checks. Our packages include everything you need - A Sim Card, Number Porting Facility, Txts + Mins + Data and a Handset of your choice all for a fixed regular payment amount. Put simply, we care more about your future than any problems from your past, and firmly believe that everyone deserves a second chance when it comes to accessing a new mobile phone.


Contact info

4.1

Great

TrustScore 4 out of 5

4K reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(4,068)

134 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

A scam at its finest

Have you ever noticed how a certified company receives a bad review then they will at least write a reply to justify themselves, funny how reading through all the negative reviews there's not one reply to any of them.....shouldn't that be a warning enough?

October 6, 2025
Unprompted review
Rated 1 out of 5 stars

Fraudsters

Fraudsters. Make you leave a review before you know you have been scammed. HALO mobile trying to take money out of my account aswell as sunshine mobile. Luckily for me you didn’t get a penny! My bank has been informed also the police fraud team have been informed. Stop the scam and be decent

October 1, 2025
Unprompted review
Rated 1 out of 5 stars

Cowboys

Absolute rip off mechants they want 30 quid a week for a phone . When I got a contract for 25 quid a month the phones are as old as the hills . Tried getting me to have an iPhone 10 completely out of date phone and that was refurbished. STAY WELL AWAY FROM THIS LOT .......

September 24, 2025
Unprompted review
Rated 1 out of 5 stars

SCAMMERS

SCAMMERS
Signed up then they were trying to take 3 payments in 1 day and a company called halo mobiles luckily my bank picked up on it and declined them all had to change my card details because there still trying to take money out be really careful

September 16, 2025
Unprompted review
Rated 5 out of 5 stars

Good team

Very easy and understanding set up very good prices I will defo be telling people about these

September 23, 2025
Unprompted review
Rated 1 out of 5 stars

COMPLETE DISSRESEPCT TO PEOPLE DOESNT…

COMPLETE DISSRESEPCT TO PEOPLE DOESNT LISTEN TAKE MONEY FOR NO REASON FROM YOUR BANK ACCOUNT BEFORE PROMISING NOT TO DO IT!!!AFWUL CUSTOMER SERVICE!CMOON EVERYBODY ERITE COMPLAIN TOGHETER TO GET SHUT DOWN THIS COMPANY FOREVER FOR WHAT THEY DO TO PEOPLE,THEY DONT DESERVE EVEN A STAR.34.99 PAY BACK URGENT!FFRAUD COMPANY NEED TO SHUTDOWN!COMPLAIN TO OBUDSMAN!

September 16, 2025
Unprompted review
Rated 1 out of 5 stars

It's fraud

It's fraud. Dont give them or anyone your 16 digit card number. MASSIVE RED FLAG!!!!!!!

September 12, 2025
Unprompted review
Rated 1 out of 5 stars

Disgusting

Disgusting. Amounts to fraud. For a s23 a discontinued product they say its free...... but the sim costs 29.99 per week. Yes thats not an error on my part they want £119.96 every 28days for a sim and a "free phone"....... and this is spun out as a company that helps bad credit....... your then tied in to a three year contract. The phone will end up costing way over £3000 pounds when you could probably pick one up for less than £300 definitely needs investigating.

September 10, 2025
Unprompted review

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