Requested £42 through Revolut on Friday evening... After that, the reference number changed after refresh. refreshing at lunch gave the same useless screen. That is exactly the sort of basic detail th... See more
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I'm actually quite impressed with their VIP program. I play a lot of blackjack and they've been giving me weekly cashback that actually has very low wagering requirements. My host is always super quic... See more
My lower deposit limit saved and then disappeared. After that, confirmation email and account page showed different values. maybe it applied later, but the page never said so. I would not hav... See more
been playing here for a few months now and just reached their second VIP tier level. The cashback is decent but the personal account manager they promised is basically non existent, just get the same... See more
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My lower deposit limit saved and then…
My lower deposit limit saved and then disappeared.
After that, I noticed only because I checked before playing. I wanted a quick check, not a spreadsheet session. I checked again later and the wording still had not changed, honestly
Requested £42 through Revolut on Friday…
Requested £42 through Revolut on Friday evening... After that, the reference number changed after refresh. refreshing at lunch gave the same useless screen. That is exactly the sort of basic detail that should be clear, honestly.
KYC appeared only when I tried to…
KYC appeared only when I tried to withdraw £46.
The issue was that there was no timeline showing anyone had opened the file.
I spent more time reading the profile than taking the photo.
It was a small issue until the account pages kept disagreeing.
my lower deposit limit saved and then…
my lower deposit limit saved and then disappeared. After that, the next screen made cancellation look immediate. the wording needs to be much clearer for this kind of tool. It was a small issue until the account pages kept disagreeing, honestly.
After two small sessions
After two small sessions, I tried taking out £63. The issue was that the amount returned to balance without an email. it should say failed or still processing, not both. That is exactly the sort of basic detail that should be clear.
the cashier button hid behind the…
the cashier button hid behind the keyboard on my older Samsung.
Then the first code expired while the second was arriving. from my side the page looked unfinished. My coffee went cold while I compared the pages, honestly
Balance changed on desktop before…
Balance changed on desktop before mobile. Somehow, Face ID worked once then asked for email again. boring account functions should just work. That is exactly the sort of basic detail that should be clear.
I claimed free spins after putting in…
I claimed free spins after putting in £42. Then the progress bar barely moved because contribution was hidden elsewhere
a promo can be average and still be clear; this was not. I checked again later and the wording still had not changed 😒
The cashier button hid behind the…
The cashier button hid behind the keyboard on my iPhone SE. The issue was that two screens showed two balances for nearly twenty minutes. I was late for the train and did not need another restart. My coffee went cold while I compared the pages
after two small sessions
after two small sessions, I tried taking out £95. Somehow, two agents gave different timeframes
support saw the screenshot and still copied the FAQ
The same detail was still wrong before bed.. I checked again later and the wording still had not changed
KYC appeared only when I tried to…
KYC appeared only when I tried to withdraw £260. The issue was that support told me to check the page I had screenshotted. verification is normal, but guessing around documents is tiring. My coffee went cold while I compared the pages SERIOUSLY.
I claimed free spins after putting in…
I claimed free spins after putting in £42. After that, cashback changed amount between two account pages. I left the bonus alone because the numbers stopped making sense. I checked again later and the wording still had not changed.
I opened request 66520 after the…
I opened request 66520 after the account page contradicted itself. The issue was that the next agent had no chat history. polite wording did not fix the wrong answer. I noticed it because I checked both desktop and mobile.
KYC appeared only when I tried to…
KYC appeared only when I tried to withdraw £95.
After that, the upload bar hit 100% then returned to zero.
I spent more time reading the profile than taking the photo.
My coffee went cold while I compared the pages.
same screen again.
The session reminder popped up after I…
The session reminder popped up after I closed the game. Somehow, the weekly total changed between devices.
control pages should reduce confusion, not create more. The screenshot was already in the thread, honestly
the round on Live Roulette froze…
the round on Live Roulette froze halfway through. The issue was that sound and spin settings reset after every refresh. the catalogue looks bigger than it feels. I would not have cared if the site had shown one honest status
The lobby filter contradicted the front…
The lobby filter contradicted the front page. After that, round history appeared much later than the balance change. the catalogue looks bigger than it feels. The screenshot was already in the thread. brilliant… another refresh.
The first deposit was easy
The first deposit was easy. Somehow, account pages felt like separate systems. maybe someone patient would shrug, but I was tired of comparing pages. The same detail was still wrong before bed.. The whole thing felt more confusing than it needed to be.
KYC appeared only when I tried to…
KYC appeared only when I tried to withdraw £42... What annoyed me was that the upload bar hit 100% then returned to zero. I spent more time reading the profile than taking the photo. I would not have cared if the site had shown one honest status
My lower deposit limit saved and then…
My lower deposit limit saved and then disappeared. Somehow, the cashier still allowed another deposit next morning. I wanted a quick check, not a spreadsheet session. That is exactly the sort of basic detail that should be clear.
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