Suntransfers.com Reviews 46,106

Fantastic service from landing and finding the desk advising which coach to find and collecting us for our return flight. All amazing team members. Always a smile 😊 Definitely recommend! Have used in several countries.

Perfect as always. Suntransfers is our ‘go to’ for an airport transfer.

Did have to wait at airport for about 10 minutes for our ride to resort but was fine.

Transfer back was too early, so we had a lot of time at the airport.

The pick up journey from Barcelona airport was bad, the driver did not know where he was going and took us to the wrong hotel despite having the details, then dropped us off at least 200mts from our intended hotel then could not speak english.
The return journey was fantastic with a great driver and very polite. two different journeys.

We were late arriving but our driver was waiting and no complaints Very helpful with our bags( 4 older ladies) all smiles and very chatty

Excellent service from pick up to destination then returned back to airport 👍

Only great if “everything is on track”. I used the service in Tokyo, Japan and it was wonderful. Not the case in Rome, Italy. My flight from Los Angeles (LAX) to Rome (FCO) was delayed due to an aircraft maintenance issue, so my flight was rescheduled; instead of an 11:05 am local time arrival, I arrived at 2:20 pm. When I attempted to contact customer service the day before because the voucher says they are available 24/7 for emergencies, I did not get any help, as they mentioned the local office opens at 9 am (my mid-flight time). When I finally got a “live person” (I ended up purchasing Wi-Fi on the airplane to keep communicating with the Suntransfers office), I was told the following: “For a normal booking, our driver monitors the arrival time of your flight using the information you provide in your booking. If a flight is delayed, they will wait or reorganize services with colleagues to ensure a driver is available when your flight finally arrives (Never happened). Instead, I was told, “We can only collect one set of flight details on the website, and a driver is only required to monitor that flight. We recommend arranging alternative transport once you reach the destination. I apologize, that's all the information I have right now! Thank you for contacting us! Feel free to start a new conversation if you need any further help. You can cancel your transfer with more than 48 hours before the pickup time, and the amount paid for this transfer will be refunded in full. No refunds will be given for cancellations received less than 48 hours before the scheduled time.” BUT I DIDN’T CANCEL - I was asking for a 3-hour shift for an issue completely outside of my control. Needless to say, I lost 93.30 euros (108.78 USD) and had to pay 55 euros for a taxi. One last thing…I paid 1.75 euros for texting, and the driver never texted me - Don’t purchase this option in Italy. I was left without any help and no refund.

Great service on pick up and return to airport

Very good company. Turned up on time and very easy to alter the booking online which I needed to do to bring my pick up forward by an hour. Good quality cars and pleasant drivers. First class.

Excellent service got a reminder the day before and a WhatsApp message from the driver with instructions on where he would be.
I have used Suntransfers many times in Europe and the Far East and found them to be excellent every time.

Superb service, lovely vehicles - first class. Highly recommend.

Excellent service. We have used sun transfers twice and they have always been very prompt and the drivers are very friendly. Will use again

Efficient and very friendly service. They kept in touch on both sides of the transfer via email and text messages. I would recommend this service, competitive pricing and professional services.

We used Suntransfer for airport transfer and 2 other visits.
Group of 11 and just two people.

100% satisfaction.
On time, VG communication.
Drivers all helpful and polite.

Would recommend

We were 15 People on holiday and booked transfer from Verona airport to Limone sul Garda. The driver was waithing for us at arrival and he was also early for the pick-up at the hotel for departure. A very good driver, safe and reliable. We Will absolutely reccomend suntransfers!

On time, no issues, professional, child seats provided as requested

Excellent service from start to finish. Our driver was waiting for us when we arrived, making the transfer to the hotel completely hassle-free. For the return journey, we were picked up at the agreed time and location and dropped off directly at the terminal. The driver was helpful, efficient, and professional throughout. I would happily use this service again and would highly recommend it.

Organised arrival experience - went to the the desk we were advised to, and they were waiting for us. Driver was there in a a minute to whisk us away!