Lovely hotel rooms very nice, staff were lovely very friendly,breakfast could be better,very Central to everywhere we really enjoyed Krakow a beautiful City & weather was great.
Reply from Sunway
Dear Ms. O'Regan
We appreciate you taking the time to send us you feedback and we were sorry to learn that you would have rated your stay at the Best Western Plus Krakow as being only 2 star. We will certainly pass your comments to all concerned persons at this Hotel and particularly in connection with your comments pertaining to the standard of breakfast served and we will ask for this to be improved.
Otherwise we were delighted to read that there were other aspects of your stay that you found were enjoyable. Thank you for letting us know.
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway