Costa Volcan Apartments

Costa Volcan Apartments Reviews

A product’s star rating is calculated as the average of all its reviews.


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Sold by Sunway

www.sunway.ie

3.9K Reviews

4.8

The information on this page is based solely on product reviews written by customers of Sunway via Trustpilot.



All reviews


Rated 4 out of 5 stars

Great location - short walk to Playa Chica - great beach for snorkelling and diving. Nice pool with bar food and drink avl all day. Short walk to old town and new town. Perfectly in the middle .

Rated 5 out of 5 stars

Apartments were very clean lovely Central in old town but yet quiet...kept clean and tidy plenty of room.only downside was no parsols at pool area..otherwise beautiful accommodation

Rated 4 out of 5 stars

Really good location. Nice and clean . Friendly staff.

Rated 5 out of 5 stars

My sister and I were booked in. We were given a double bed and couldn't change. My sister had to sleep on couch. NOT A BEDSETEE.

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Reply from Sunway

Dear Ms. Cooney

Thank you for taking the time to send us your feedback and i was disappointed to read that you were not allocated single beds. Had you made us aware on the 24/7 telephone contact number given with your travel documents we could have intervened on your behalf and tried to have you
moved to a twin bedded room.
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway

Rated 5 out of 5 stars

Great location. Very clean apartments. Friendly helpful staff. Look forward to stayin again.

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Reply from Sunway

Dear Brendan.
Thank you for taking the time to send us your feedback and we were delighted to learn that you enjoyed your stay at the Costa Volcan.
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway

Rated 5 out of 5 stars

Costa volcan apartments were centrally, clean, and the staff were very helpful, I will stay there again

Rated 4 out of 5 stars

Clean room, comfortable beds but there was no air conditioning.

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Reply from Sunway

Dear Ms. Lynch.
Thank you for sending us your review on the Costa Volcan and i was glad to read that you found the accommodation comfortable. This apartment complex does not advertise that there is air conditioning available and i am sorry that you were disappointed in this regard. I hope that this
did not detract too much from the overall enjoyment of your holiday in Lanzarote.
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway

Rated 4 out of 5 stars

Good location. Nice pool area. Mostly friendly staff - some grumpy ones. No air conditioning - would not return for that reason.

Rated 5 out of 5 stars

Apartments are lovley for price. Comfortable and clean Nice pool.