Norwegian Sky

Norwegian Sky Reviews

A product’s star rating is calculated as the average of all its reviews.


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Sold by Sunway

www.sunway.ie

3.9K Reviews

4.8

The information on this page is based solely on product reviews written by customers of Sunway via Trustpilot.



All reviews


Rated 2 out of 5 stars

Enjoyable but ship very out dated and a lot of maintenance needed in the cabins

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Reply from Sunway

Dear Ms. Holmes
We appreciate you taking the time to send us your feedback on your recent cruise with Norwegian Cruise Line. Whilst we were delighted that overall you enjoyed the cruise your comments pertaining to the standard of the cabins has been noted and will be passed to all relevant persons i
n Norwegian Cruise Line requesting that any necessary corrective action is taken to improve the standard of maintenance in the cabins.
Thank you for bringing this matter to our attention as all feedback we receive helps us maintain and improve our standard of service
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway

Rated 3 out of 5 stars

The ship didn't flow, the food was average, the entertainment was poor, there was tax on all purchases including speciality dining and duty free purchases, the excursions were very expensive and the buffet bar was very small. Positive's were the crew were 5 star, we saw some lovely places and the weather was great.

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Reply from Sunway

Dear Philip.
Thank you for taking the time to send us your feedback on your recent Norwegian Cruise which we greatly appreciate. Your constructive criticisms are very helpful and will be passed to all relevant persons in Norwegian Cruise Line asking them to take note and all corrective action nece
ssary to enhance their clients cruise experience. I was happy to read your positive comment regarding the staff and the wonderful places visited.
Many thanks and Kind Regards
Kathy Cashe
Customer Service Manager
Sunway

Rated 5 out of 5 stars

All staff on board were really pleasant Dining room, buffet and speciality dining were superb. Activities and entertainment was very enjoyable.

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Reply from Sunway

Dear Ms Gannon
We were delighted to read that you enjoyed your cruise on the Norwegian Sky and thank you for letting us know.
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway