Not as good as resilient lady last year. While being a very nice holiday the food and the entertainments quality had dropped. Friends with us walked into a dirty cabin- while this was swiftly sorted it still was not good enough for the money it’s costs.
Reply from Sunway
Dear Ms. Mitchell
We appreciate you sharing your feedback on your recent Cruise on the Scarlet Lady and we were disappointed to learn that you did not enjoy it as much as your previous Cruise. Your comments will be passed to all relevant concerned persons for their due attention and request that all necessary corrective action is taken and in particular to the standard of food served. Thank you for letting us know as it also enables us to improve our standard of service.
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway