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The information on this page is based solely on product reviews written by customers of Sunway via Trustpilot.
Sokos is a great location , lovely clean hotel ! We had a sauna in our suite which was a first ! Staff were really helpful.
Reply from Sunway
Thank you for taking the time to let us know that you enjoyed your recent trip to Lapland and hopefully you and your family brought back some cherished memories.#
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway
Hotel staff were lovely & helpful. The food was fantastic, rooms were very accomodating & location was excellent
Rooms were excellent, clean & a good size. Efficient check in. Lovely staff. Dining space a bit small. Couldn’t get a table for lunch one day. Breakfast was good but lunch not great Didn’t spoil the holiday
Reply from Sunway
Dear Ms. Mooney
We greatly appreciate you taking the time to send us your feedback on your recent trip to Lapland and we were delighted that you were happy with the rooms allocated to you at the Sokos Hotel. Your comments concerning the dining room have been noted and will be passed to all concerned persons in our Lapland Department.
We hope you and your family had a magical experience and brought home some cherished memories.
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway
Perfect location, nice food, friendly staff and comfortable rooms and beds. No complaints at all.
Lovely hotel, rooms are fabulous. Lobby is too small for the amount of people coming and going.
Hotel excellent. Food excellent.
